Overview
Join the City of Richmond as a Community Ambassador and make a real difference in our city. In this part-time hourly role, you’ll help keep Richmond beautiful, support community events, and connect directly with residents and visitors. You’ll assist at City celebrations, provide helpful information, and help maintain safe, welcoming spaces as part of enhancing the Richmond experience. Work assignments frequently include evenings and weekends. The Community Ambassador supports City beautification efforts, public engagement, and event operations. This role performs basic cleaning to assist in the beautification of the City and its facilities, supports City events by assisting with setup and breakdown, monitors facilities, ensures public spaces are prepared for scheduled activities, and serves as a City representative providing information about City services and programs and making referrals as needed. This position can work collaboratively with City of Richmond partners. Under general supervision, performs a variety of cleaning and maintenance tasks, supports City events, and performs related duties as assigned. The following list is intended to be illustrative in nature and does not necessarily represent the entire range of work duties expected of employees within the job classification. Assists in the beautification of the City by performing basic cleaning, maintenance and landscaping duties such as sweeping, picking up rubbish, emptying trash cans, and cleaning drain inlets and/or grates. Contacts the proper City department to address abatement and blight. Performs maintenance tasks to keep sidewalks, streets and parkways clean, including operating a power washer. Removes graffiti as needed. Serves as an ambassador by informing the public about City services and programs and providing referrals to resources. Reports emergencies and hazards to the appropriate agencies and City departments. Monitors indoor and outdoor areas, as assigned. Conducts routine patrols on foot or using various types of vehicles to help maintain a welcoming and safe environment and reports concerns to the appropriate department. Supports City events by opening/closing facilities, assisting with setup and breakdown of events, positioning barricades, conducting crowd control, and related work. Opens and closes park restrooms. Assists in maintaining and controlling inventory of supplies and equipment. Informs patrons of use regulations for facilities, programs, activities and events, and reports concerns to the appropriate personnel. May capture photographic or video documentation of City-sponsored events and prepare summaries for reports. Performs related duties as required. Required Education and Experience High school diploma or GED equivalent One to three years of community outreach, security, customer service, janitorial, or other relevant experience Proof of completion from a related job training program (e.g., RichmondBuild or RichmondWorks) may substitute for work experience Any equivalent combination of training, education, and experience that provides the required skills, knowledge, and abilities
Required Licenses or Certifications Must be able to travel to various locations within and outside of Richmond to meet program needs. When driving on City business, a valid California driver’s license and satisfactory driving record are required. COVID-19 Vaccination Requirement The City’s policy is that all persons hired on or after October 18, 2021, must be fully vaccinated, including the booster, for COVID-19. New employees will be required to provide proof of complete vaccination or have an approved medical or religious accommodation before employment may commence. If you have any questions regarding this policy, please contact Human Resources. REQUIRED KSA FOR SUCCESSFUL PERFORMANCE OF JOB DUTIES Knowledge of: The City of Richmond community Basic cleaning practices and procedures Principles and practices of effective customer service Methods and techniques of effective communication Excellent customer service skills Applicable City of Richmond rules and safety regulations Skill in: Working independently and on a team Reading, interpreting, and following a variety of instructions Communicating effectively, both orally and in writing Maintaining professionalism when dealing with disorderly patrons Maintaining basic and accurate records and other reports as needed Exercising sound judgment Recognizing hazards or emergencies and taking appropriate actions Ability to: Interact with vulnerable individuals with varying challenges in a respectful and empathetic manner Model positive behaviors Follow instructions and program procedures Wear proper PPE as required Follow safety and OSHA guidelines Work independently Establish and maintain effective working relationships with facility users, staff, general public and city employees Work varying hours, including nights, weekends, holidays, and special events Work under varied conditions, including inclement weather Application and Selection Process To Apply: Interested individuals must apply online by fully completing the City of Richmond Employment Application, including answers to supplemental questions. Incomplete applications or those lacking sufficiently detailed information will be rejected. Resumes or prior applications will not be accepted in lieu of a thoroughly completed application. All communication regarding this recruitment will be via email. Each applicant must apply with a monitored email address. Qualifying Phase: All completed applications will be evaluated based on job-related qualifications criteria, which could include desirable qualifications and the specific needs of the hiring department(s). Candidates may be screened for better qualified. Selection Process: Applications of those candidates who meet the minimum qualifications will be submitted to a City Department hiring manager for further consideration. The better qualified candidates may be invited to continue in the selection process, which will include an interview. Applications will remain on file for six (6) months. About the City of Richmond The City of Richmond lies on the eastern shore of San Francisco Bay, five miles north of Berkeley and seven miles northeast across the Bay from downtown San Francisco. A hub of multimodal transportation, residents and businesses are located in Richmond because of its central location and easy access to major transit. The City is welcoming, diverse, and actively engaged. EEO/ADA/DRUG-FREE WORKPLACE WEBSITE: www.ci.richmond.ca.us Analyst: K. Florence | 9/2025
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Join the City of Richmond as a Community Ambassador and make a real difference in our city. In this part-time hourly role, you’ll help keep Richmond beautiful, support community events, and connect directly with residents and visitors. You’ll assist at City celebrations, provide helpful information, and help maintain safe, welcoming spaces as part of enhancing the Richmond experience. Work assignments frequently include evenings and weekends. The Community Ambassador supports City beautification efforts, public engagement, and event operations. This role performs basic cleaning to assist in the beautification of the City and its facilities, supports City events by assisting with setup and breakdown, monitors facilities, ensures public spaces are prepared for scheduled activities, and serves as a City representative providing information about City services and programs and making referrals as needed. This position can work collaboratively with City of Richmond partners. Under general supervision, performs a variety of cleaning and maintenance tasks, supports City events, and performs related duties as assigned. The following list is intended to be illustrative in nature and does not necessarily represent the entire range of work duties expected of employees within the job classification. Assists in the beautification of the City by performing basic cleaning, maintenance and landscaping duties such as sweeping, picking up rubbish, emptying trash cans, and cleaning drain inlets and/or grates. Contacts the proper City department to address abatement and blight. Performs maintenance tasks to keep sidewalks, streets and parkways clean, including operating a power washer. Removes graffiti as needed. Serves as an ambassador by informing the public about City services and programs and providing referrals to resources. Reports emergencies and hazards to the appropriate agencies and City departments. Monitors indoor and outdoor areas, as assigned. Conducts routine patrols on foot or using various types of vehicles to help maintain a welcoming and safe environment and reports concerns to the appropriate department. Supports City events by opening/closing facilities, assisting with setup and breakdown of events, positioning barricades, conducting crowd control, and related work. Opens and closes park restrooms. Assists in maintaining and controlling inventory of supplies and equipment. Informs patrons of use regulations for facilities, programs, activities and events, and reports concerns to the appropriate personnel. May capture photographic or video documentation of City-sponsored events and prepare summaries for reports. Performs related duties as required. Required Education and Experience High school diploma or GED equivalent One to three years of community outreach, security, customer service, janitorial, or other relevant experience Proof of completion from a related job training program (e.g., RichmondBuild or RichmondWorks) may substitute for work experience Any equivalent combination of training, education, and experience that provides the required skills, knowledge, and abilities
Required Licenses or Certifications Must be able to travel to various locations within and outside of Richmond to meet program needs. When driving on City business, a valid California driver’s license and satisfactory driving record are required. COVID-19 Vaccination Requirement The City’s policy is that all persons hired on or after October 18, 2021, must be fully vaccinated, including the booster, for COVID-19. New employees will be required to provide proof of complete vaccination or have an approved medical or religious accommodation before employment may commence. If you have any questions regarding this policy, please contact Human Resources. REQUIRED KSA FOR SUCCESSFUL PERFORMANCE OF JOB DUTIES Knowledge of: The City of Richmond community Basic cleaning practices and procedures Principles and practices of effective customer service Methods and techniques of effective communication Excellent customer service skills Applicable City of Richmond rules and safety regulations Skill in: Working independently and on a team Reading, interpreting, and following a variety of instructions Communicating effectively, both orally and in writing Maintaining professionalism when dealing with disorderly patrons Maintaining basic and accurate records and other reports as needed Exercising sound judgment Recognizing hazards or emergencies and taking appropriate actions Ability to: Interact with vulnerable individuals with varying challenges in a respectful and empathetic manner Model positive behaviors Follow instructions and program procedures Wear proper PPE as required Follow safety and OSHA guidelines Work independently Establish and maintain effective working relationships with facility users, staff, general public and city employees Work varying hours, including nights, weekends, holidays, and special events Work under varied conditions, including inclement weather Application and Selection Process To Apply: Interested individuals must apply online by fully completing the City of Richmond Employment Application, including answers to supplemental questions. Incomplete applications or those lacking sufficiently detailed information will be rejected. Resumes or prior applications will not be accepted in lieu of a thoroughly completed application. All communication regarding this recruitment will be via email. Each applicant must apply with a monitored email address. Qualifying Phase: All completed applications will be evaluated based on job-related qualifications criteria, which could include desirable qualifications and the specific needs of the hiring department(s). Candidates may be screened for better qualified. Selection Process: Applications of those candidates who meet the minimum qualifications will be submitted to a City Department hiring manager for further consideration. The better qualified candidates may be invited to continue in the selection process, which will include an interview. Applications will remain on file for six (6) months. About the City of Richmond The City of Richmond lies on the eastern shore of San Francisco Bay, five miles north of Berkeley and seven miles northeast across the Bay from downtown San Francisco. A hub of multimodal transportation, residents and businesses are located in Richmond because of its central location and easy access to major transit. The City is welcoming, diverse, and actively engaged. EEO/ADA/DRUG-FREE WORKPLACE WEBSITE: www.ci.richmond.ca.us Analyst: K. Florence | 9/2025
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