Mountain Sports School Sales Agent
Sugarloaf Mountain Corporation, Billings Metropolitan Area, Montana, United States
Overview
As a Mountain Sports School Sales Agent, you’ll be the go-to resource for guests looking to elevate their ski and snowboard experience at Big Sky Resort. From first-timers to lifelong skiers, you’ll help guests of all ages find the right lesson and lift access, while creating a welcoming and efficient front-line experience. This is a guest-facing, fast-paced role ideal for a friendly communicator who thrives on making each guest feel informed and excited to hit the slopes.
Responsibilities
Build expert-level knowledge of Big Sky Resort and the Mountain Sports School to confidently guide guests toward the right lesson options
Accurately process lesson and lift ticket sales while capturing guest information and maintaining a high level of professionalism
Deliver exceptional customer service while juggling high volumes of in-person interactions
Keep the sales desk area clean, organized, and ready for the day’s traffic
Provide friendly and personalized attention to every guest—ensuring they leave with all the information (and stoke!) they need
Qualifications
Previous customer service and/or resort experience preferred
Experience with outdoor activities or recreational sales is a plus
Excellent communication skills—both written and verbal
Confident with computers and Microsoft Office Suite
Skilled at prioritizing and staying calm during busy times
Outgoing, approachable, and genuinely excited to talk about skiing and riding
Familiarity with RTP | One Resort software is a plus
All full time seasonal team members can enjoy the following benefits:
FREE All Mountain Ski Pass and eligibility for Free or Discounted Tickets to other Montana Mountains and Boyne Resort properties
Discounted vouchers for skiing at Big Sky Resort for friends and family
Discounted ski/snowboard rentals with a free team member lesson
25%-50% off F&B and Retail at all Boyne outlets
Eligibility for affordable Team Member Housing
Lodging discounts for friends and family
Discounted Lone Mountain Ranch Cross Country Ski Trail Pass
Wellness Day and Eligibility for PTO
Monthly team member events
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Responsibilities
Build expert-level knowledge of Big Sky Resort and the Mountain Sports School to confidently guide guests toward the right lesson options
Accurately process lesson and lift ticket sales while capturing guest information and maintaining a high level of professionalism
Deliver exceptional customer service while juggling high volumes of in-person interactions
Keep the sales desk area clean, organized, and ready for the day’s traffic
Provide friendly and personalized attention to every guest—ensuring they leave with all the information (and stoke!) they need
Qualifications
Previous customer service and/or resort experience preferred
Experience with outdoor activities or recreational sales is a plus
Excellent communication skills—both written and verbal
Confident with computers and Microsoft Office Suite
Skilled at prioritizing and staying calm during busy times
Outgoing, approachable, and genuinely excited to talk about skiing and riding
Familiarity with RTP | One Resort software is a plus
All full time seasonal team members can enjoy the following benefits:
FREE All Mountain Ski Pass and eligibility for Free or Discounted Tickets to other Montana Mountains and Boyne Resort properties
Discounted vouchers for skiing at Big Sky Resort for friends and family
Discounted ski/snowboard rentals with a free team member lesson
25%-50% off F&B and Retail at all Boyne outlets
Eligibility for affordable Team Member Housing
Lodging discounts for friends and family
Discounted Lone Mountain Ranch Cross Country Ski Trail Pass
Wellness Day and Eligibility for PTO
Monthly team member events
#J-18808-Ljbffr