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Account Manager

GO Media, Raleigh, North Carolina, United States, 27601

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We\u2019re looking for a proactive, organized, and results-driven Account Manager to join our growing team and lead a portfolio of orthodontic and dental clients, including top-performing providers. In this client-facing role, you\u2019ll act as a strategic partner and day-to-day leadoverseeing marketing strategy execution, multimedia campaigns, local event activations, and performance reporting. You\u2019ll collaborate closely with our creative, media, and strategy teams to deliver measurable results that grow patient demand, strengthen brand positioning, and support revenue goals for each client.

Responsibilities

Client Relationship Management

Serve as the primary point of contact for assigned orthodontic clients, building strong, trusted relationships

Lead regular status calls, planning meetings, and performance reviews

Translate client goals into actionable marketing strategies and clear deliverables

Marketing Strategy & Execution

Oversee the development and execution of integrated marketing plans, including social media, paid advertising, email, SEO, and video

Coordinate marketing calendars aligned with seasonal promotions, Invisalign campaigns, and local events

Collaborate with creative and content teams to produce compelling, brand-aligned assets

Event Strategy & Coordination

Partner with clients to plan and promote patient-facing events (e.g. Invisalign Days, open houses)

Manage pre-event marketing, RSVPs, in-office signage, and post-event follow-up campaigns

Performance Reporting & Optimization

Monitor KPIs across digital and in-office initiatives

Deliver monthly and quarterly performance reports with clear insights and strategic recommendations

Use data to inform campaign adjustments and ROI improvements

Campaign & Project Management

Ensure all projects are completed on time, on brief, and within scope

Manage timelines, deliverables, and client feedback in collaboration with internal teams

Maintain high standards of brand compliance and HIPAA-related considerations

Requirements

3-5 years of experience in account management, client services, or marketing strategy

Background in healthcare, dental, or aesthetics industries preferred

Strong understanding of digital marketing tactics (social, email, SEO, paid media, etc.)

Confident communicator with excellent presentation and client management skills

Highly organized, detail-oriented, and able to manage multiple accounts and priorities

Proficient in project management tools (e.g., Asana, Trello) and reporting dashboards (e.g., Google Analytics, Meta Ads Manager)

Benefits At GO Media, we specialize in driving growth for leading practices in orthodontics, aesthetics, and wellness. You\u2019ll be part of a forward-thinking team that values innovation, creative excellence, and client success.

Competitive salary and benefits

Opportunity to work on category-leading brands in med-aesthetics, wellness, and healthcare

A small, high-performing, creative team where your work has high visibility and impact

Professional development support (courses, conferences, software)

Friendly, collaborative culture with cross-disciplinary exposure

Schedule: Monday to Friday, 8:30am - 5pm

This is an in-office only position

Notes Benefits include health care, dental, and vision; Paid Time Off; Growth opportunities.

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