Business Sales Representative - Honolulu, HI
Hawaiian Telcom, Honolulu, Hawaii, United States, 96814
Overview
Job Description: SMB Sales Representatives are responsible for selling Hawaiian Telcom's Fiber Optic communication solutions to small and medium sized businesses within an assigned territory. The SMB Sales Rep is responsible for generating all sales leads primarily through door-to-door and outbound call activity. The position is responsible for activity that will drive new revenue growth and fiber optic network penetration. The candidate will provide a high level of quality service, excel in needs assessment and consultative selling, and have a thorough understanding of the products and services offered by Hawaiian Telcom. The SMB Sales Rep must be a self-motivator, able to work with minimal supervision, and be able to effectively educate customers about Hawaiian Telcom's Fioptics Internet, Telephone Solutions, Network Security services, and more.
Essential Functions
Assess the customer's needs and provide optimal communication solutions and applications from our product and service suite that meets those needs
Thoroughly understand the features and benefits of all services and products offered
Provide consistent documented customer sales and follow up by maintaining a sales funnel tracker
Stay up to date on latest company and industry updates, trends and understanding of our promotional offers and geography of areas of concentration
Take ownership for understanding the systems and tools that support and qualify customers for our products and services
Consistently attain Sales, Activation Goals and Productivity metrics
Consistently demonstrate a superior application of all training provided
Attend and participate in sales meetings as established by management
Education Four years of High School or equivalent
Certifications, Accreditations, Licenses
Valid driver's license required
Relevant Work Experience 1 to 3 years in related field
Special Knowledge, Skills and Abilities
Knowledge of communications technologies and services, with emphasis on Internet fundamentals
Superior Listening skills
Ability to absorb and demonstrate a thorough understanding of a broad range of products, services, procedures, and systems
Consultative selling skills, needs assessment skills, problem-solving skills, and integrative thinking
Organizational and time management skills
Relevant education and training courses desired
Supervisory Responsibility This position does not have any supervisory responsibilities
Work Environment
Travel to neighbor islands
Office and/or Outside Working Environment with exposure to inclement weather
Salary Range: $45,000-$63,000 (plus commission)
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Essential Functions
Assess the customer's needs and provide optimal communication solutions and applications from our product and service suite that meets those needs
Thoroughly understand the features and benefits of all services and products offered
Provide consistent documented customer sales and follow up by maintaining a sales funnel tracker
Stay up to date on latest company and industry updates, trends and understanding of our promotional offers and geography of areas of concentration
Take ownership for understanding the systems and tools that support and qualify customers for our products and services
Consistently attain Sales, Activation Goals and Productivity metrics
Consistently demonstrate a superior application of all training provided
Attend and participate in sales meetings as established by management
Education Four years of High School or equivalent
Certifications, Accreditations, Licenses
Valid driver's license required
Relevant Work Experience 1 to 3 years in related field
Special Knowledge, Skills and Abilities
Knowledge of communications technologies and services, with emphasis on Internet fundamentals
Superior Listening skills
Ability to absorb and demonstrate a thorough understanding of a broad range of products, services, procedures, and systems
Consultative selling skills, needs assessment skills, problem-solving skills, and integrative thinking
Organizational and time management skills
Relevant education and training courses desired
Supervisory Responsibility This position does not have any supervisory responsibilities
Work Environment
Travel to neighbor islands
Office and/or Outside Working Environment with exposure to inclement weather
Salary Range: $45,000-$63,000 (plus commission)
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