This role involves overseeing revenue management activities, including billing, collections, insurance verification, and patient account management within a healthcare facility. The position requires planning, organizing, and evaluating business office processes to ensure optimal financial performance. The candidate will support the facility staff, ensure compliance with policies, and assist in financial reporting and performance analysis. The role focuses heavily on collections and insurance follow-ups, particularly in ASC billing, with an emphasis on accuracy, timeliness, and regulatory compliance.
Requirements
High school diploma or equivalent required; bachelor’s degree preferred
Prior supervisory experience preferred
Minimum of two years of experience in patient account management within a healthcare setting, such as a hospital or physician practice
Proficiency in word processing and spreadsheet software
Knowledge of billing, collections, and bookkeeping practices
Strong communication, organizational, and interpersonal skills
Responsibilities
Assist in directing and training the Facility Business Office staff across functions, including billing, coding, collections, insurance verification, and scheduling
Monitor and improve business office activities for patient accounts and collections
Ensure accuracy and timeliness of accounts receivable processes and routine reporting
Maintain expert knowledge of third-party payer contracts and fee schedules
Support compliance with policies, procedures, and internal controls
Prepare financial reports and performance analysis, identifying trends and recommending improvements
Assist with policy development, staff training, and ensuring adherence to regulatory standards
Support systems maintenance related to revenue cycle management and billing software
Maintain confidentiality of patient information and perform all duties in a professional manner
Participate in training programs and embrace new technology
Uphold safety standards and participate in compliance and loss prevention initiatives
Contribute to process improvements that benefit patients and staff
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Requirements
High school diploma or equivalent required; bachelor’s degree preferred
Prior supervisory experience preferred
Minimum of two years of experience in patient account management within a healthcare setting, such as a hospital or physician practice
Proficiency in word processing and spreadsheet software
Knowledge of billing, collections, and bookkeeping practices
Strong communication, organizational, and interpersonal skills
Responsibilities
Assist in directing and training the Facility Business Office staff across functions, including billing, coding, collections, insurance verification, and scheduling
Monitor and improve business office activities for patient accounts and collections
Ensure accuracy and timeliness of accounts receivable processes and routine reporting
Maintain expert knowledge of third-party payer contracts and fee schedules
Support compliance with policies, procedures, and internal controls
Prepare financial reports and performance analysis, identifying trends and recommending improvements
Assist with policy development, staff training, and ensuring adherence to regulatory standards
Support systems maintenance related to revenue cycle management and billing software
Maintain confidentiality of patient information and perform all duties in a professional manner
Participate in training programs and embrace new technology
Uphold safety standards and participate in compliance and loss prevention initiatives
Contribute to process improvements that benefit patients and staff
#J-18808-Ljbffr