
Customer Experience Resolution Specialist | Hybrid
AssetMark, Chicago, Illinois, United States, 60290
A prominent financial services provider in Chicago is seeking a Customer Experience Resolution Analyst. This role supports Advisors and their clients by resolving reported dissatisfaction with operations. Candidates should have exceptional customer service skills, a Bachelor’s Degree, and ideally 2-5 years of financial services experience. The position allows for a hybrid work schedule. Key responsibilities include maintaining communication during issue resolution and supporting service improvement initiatives.
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