Walz Tetrick Advertising is a full-service marketing and advertising agency with a track record of building impactful brand stories and measurable business results. We’re looking for a visionary leader to guide our account service team, drive growth, and deliver strategic excellence for our clients.
As Executive Director, Account Service, you’ll set the direction for WTA’s account service function, ensuring client satisfaction, organic growth, and agency profitability. You’ll oversee Group Leaders and their teams while serving as a senior partner to clients and a member of agency leadership.
As the Executive Director, Account Service, your key responsibilities will be:
Business & Financial Leadership
Set clear goals for Group Leaders and hold them accountable for growth and profitability
Monitor account financial health, including scopes, revenue, margins, and resourcing
Partner with finance to optimize account structures, negotiate contracts, and protect profitability
Establish resourcing models that balance quality and efficiency
Organic Growth, New Business & Strategy
Identify and pursue opportunities for organic growth within client businesses
Partner with new business leadership on pitches and presentations
Oversee onboarding of new clients, ensuring strong early momentum
Provide visionary leadership to guide teams toward breakthrough solutions
Collaborate with executive leadership on agency growth strategy
Leadership & Team Development
Lead, mentor, and inspire Group Leaders, fostering accountability and collaboration
Build career paths for account service professionals with clear advancement opportunities
Champion education in client leadership, profitability, and marketing innovation
Recruit, retain, and develop top talent across account leadership
Relationship Management
Serve as senior executive presence for key clients, building trust-based partnerships
Represent WTA with credibility and gravitas internally and externally
Foster cross-functional collaboration to deliver integrated solutions
Accountability & Results
Manage to established goals and ensure accountability across account service
Track and communicate results aligned with agency priorities and client objectives
Translate insights into actionable strategies that balance client needs with agency health
WHAT YOU BRING TO THE TABLE
15+ years of account leadership experience in an advertising agency
Proven success driving organic growth, profitability, and client satisfaction on complex accounts
Experience managing a team of 30+
Strong financial acumen with expertise in analyzing performance and leading negotiations
Exceptional leadership skills with experience mentoring senior account leaders
Visionary, strategic thinker who inspires teams and clients
Strong relationship-building skills with executive-level credibility
Excellent communication, negotiation, and presentation abilities
Bachelor’s or Master’s degree in Marketing, Business, Communications, or related field
About Walz Tetrick Advertising Walz Tetrick is a full-service marketing, creative and media agency in Kansas City. The Greater Kansas City Chamber of Commerce named Walz Tetrick one of its Top 10 Small Businesses, honoring our resilience, innovation and values. Though we’ve been around since 1967, we approach every opportunity with the same zeal we did when we were just getting started. We look for associates, partners and clients who share that enthusiasm and appreciate our all‑in approach to brand activation. With each day, we harness more tools and information to illuminate our way.
Walz Tetrick offers an office culture like no other. CEO Charlie Tetrick values his employees and creates a uniquely positive and supportive culture. We work and play as a family. Our current work hours are “in office” Monday through Thursday with an option to “work from anywhere” on Friday.
We’re proud of our strong benefits package that includes a 401(k) with an employer match, long‑term disability and dental insurance. We offer excellent health insurance, and the agency pays 90 percent of the employees’ premiums with an option to add a spouse and family. We have a generous paid time off policy that includes days to volunteer at a charity of your choice.
If you’re passionate, strategic, collaborative and kind, with a dose of scrappy thrown in, we want to meet you.
Some job search engines, like Indeed, assign salaries to these postings arbitrarily, and cannot be confirmed as accurate.
#J-18808-Ljbffr
As Executive Director, Account Service, you’ll set the direction for WTA’s account service function, ensuring client satisfaction, organic growth, and agency profitability. You’ll oversee Group Leaders and their teams while serving as a senior partner to clients and a member of agency leadership.
As the Executive Director, Account Service, your key responsibilities will be:
Business & Financial Leadership
Set clear goals for Group Leaders and hold them accountable for growth and profitability
Monitor account financial health, including scopes, revenue, margins, and resourcing
Partner with finance to optimize account structures, negotiate contracts, and protect profitability
Establish resourcing models that balance quality and efficiency
Organic Growth, New Business & Strategy
Identify and pursue opportunities for organic growth within client businesses
Partner with new business leadership on pitches and presentations
Oversee onboarding of new clients, ensuring strong early momentum
Provide visionary leadership to guide teams toward breakthrough solutions
Collaborate with executive leadership on agency growth strategy
Leadership & Team Development
Lead, mentor, and inspire Group Leaders, fostering accountability and collaboration
Build career paths for account service professionals with clear advancement opportunities
Champion education in client leadership, profitability, and marketing innovation
Recruit, retain, and develop top talent across account leadership
Relationship Management
Serve as senior executive presence for key clients, building trust-based partnerships
Represent WTA with credibility and gravitas internally and externally
Foster cross-functional collaboration to deliver integrated solutions
Accountability & Results
Manage to established goals and ensure accountability across account service
Track and communicate results aligned with agency priorities and client objectives
Translate insights into actionable strategies that balance client needs with agency health
WHAT YOU BRING TO THE TABLE
15+ years of account leadership experience in an advertising agency
Proven success driving organic growth, profitability, and client satisfaction on complex accounts
Experience managing a team of 30+
Strong financial acumen with expertise in analyzing performance and leading negotiations
Exceptional leadership skills with experience mentoring senior account leaders
Visionary, strategic thinker who inspires teams and clients
Strong relationship-building skills with executive-level credibility
Excellent communication, negotiation, and presentation abilities
Bachelor’s or Master’s degree in Marketing, Business, Communications, or related field
About Walz Tetrick Advertising Walz Tetrick is a full-service marketing, creative and media agency in Kansas City. The Greater Kansas City Chamber of Commerce named Walz Tetrick one of its Top 10 Small Businesses, honoring our resilience, innovation and values. Though we’ve been around since 1967, we approach every opportunity with the same zeal we did when we were just getting started. We look for associates, partners and clients who share that enthusiasm and appreciate our all‑in approach to brand activation. With each day, we harness more tools and information to illuminate our way.
Walz Tetrick offers an office culture like no other. CEO Charlie Tetrick values his employees and creates a uniquely positive and supportive culture. We work and play as a family. Our current work hours are “in office” Monday through Thursday with an option to “work from anywhere” on Friday.
We’re proud of our strong benefits package that includes a 401(k) with an employer match, long‑term disability and dental insurance. We offer excellent health insurance, and the agency pays 90 percent of the employees’ premiums with an option to add a spouse and family. We have a generous paid time off policy that includes days to volunteer at a charity of your choice.
If you’re passionate, strategic, collaborative and kind, with a dose of scrappy thrown in, we want to meet you.
Some job search engines, like Indeed, assign salaries to these postings arbitrarily, and cannot be confirmed as accurate.
#J-18808-Ljbffr