Delaware Staffing
Customer Service Representative
Delaware Staffing, Swedesboro, New Jersey, United States, 08085
Customer Care Specialist
Swedesboro, NJ
Join a compassionate customer care team supporting pet patients and their families. You'll handle multi-channel communication, navigate patient/prescriber profiles, and collaborate with pharmacy and fulfillment teams while maintaining a positive, professional approach. Responsibilities: Deliver empathetic, patient-focused service across phone, email, SMS, chat, and mail Navigate customer and prescriber profiles across multiple systems Adapt quickly to varied customer interactions Work both independently and collaboratively with pharmacy and fulfillment teams Maintain professionalism and accuracy in a fast-paced environment Qualifications: Strong communication and customer service skills Comfort with admin tasks and data entry Willingness to obtain a NJ Pharmacy Technician license Ability to train fully on-site and transition to hybrid Training & Schedule: Six weeks of paid on-site training in Swedesboro Weeks 13: MF, 8:00 AM4:30 PM Weeks 46: MF, start times 9:00 or 10:00 AM Post-training shift: 11:30 AM8:00 PM (subject to shift bids) Hybrid schedule: 2 days/week in office Weekend rotation: 1 Saturday/month + 1 Saturday/quarter Call center hours: MF 8 AM9 PM, Saturday 9AM-5PM Job Type & Location: This is a Contract to Hire position based out of Newark, DE. Pay and Benefits The pay range for this position is $18.00 - $20.00/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: Medical, dental & vision Critical Illness, Accident, and Hospital 401(k) Retirement Plan
Pre-tax and Roth post-tax contributions available Life Insurance (Voluntary Life & AD&D for the employee and dependents) Short and long-term disability Health Spending Account (HSA) Transportation benefits Employee Assistance Program Time Off/Leave (PTO, Vacation or Sick Leave) Workplace Type: This is a hybrid position in Newark, DE. Application Deadline: This position is anticipated to close on Jan 28, 2026. About TEKsystems: We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company. The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
Swedesboro, NJ
Join a compassionate customer care team supporting pet patients and their families. You'll handle multi-channel communication, navigate patient/prescriber profiles, and collaborate with pharmacy and fulfillment teams while maintaining a positive, professional approach. Responsibilities: Deliver empathetic, patient-focused service across phone, email, SMS, chat, and mail Navigate customer and prescriber profiles across multiple systems Adapt quickly to varied customer interactions Work both independently and collaboratively with pharmacy and fulfillment teams Maintain professionalism and accuracy in a fast-paced environment Qualifications: Strong communication and customer service skills Comfort with admin tasks and data entry Willingness to obtain a NJ Pharmacy Technician license Ability to train fully on-site and transition to hybrid Training & Schedule: Six weeks of paid on-site training in Swedesboro Weeks 13: MF, 8:00 AM4:30 PM Weeks 46: MF, start times 9:00 or 10:00 AM Post-training shift: 11:30 AM8:00 PM (subject to shift bids) Hybrid schedule: 2 days/week in office Weekend rotation: 1 Saturday/month + 1 Saturday/quarter Call center hours: MF 8 AM9 PM, Saturday 9AM-5PM Job Type & Location: This is a Contract to Hire position based out of Newark, DE. Pay and Benefits The pay range for this position is $18.00 - $20.00/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: Medical, dental & vision Critical Illness, Accident, and Hospital 401(k) Retirement Plan
Pre-tax and Roth post-tax contributions available Life Insurance (Voluntary Life & AD&D for the employee and dependents) Short and long-term disability Health Spending Account (HSA) Transportation benefits Employee Assistance Program Time Off/Leave (PTO, Vacation or Sick Leave) Workplace Type: This is a hybrid position in Newark, DE. Application Deadline: This position is anticipated to close on Jan 28, 2026. About TEKsystems: We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company. The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.