Blue Cross and Blue Shield of North Carolina
Public Website Digital Product Owner
Blue Cross and Blue Shield of North Carolina, Durham, North Carolina, United States, 27703
Public Website Digital Product Owner page is loaded## Public Website Digital Product Ownerlocations:
Remote - North Carolina:
Remote - South Carolina:
Remote - Virginiatime type:
Full timeposted on:
Posted Todayjob requisition id:
RQ0018002**Job Description**We are seeking a Digital Product Owner to join the Web Strategy Team! The Public Website Digital Product Owner, under the Product Manager’s leadership, will develop and execute the strategy and roadmap for the Blue Cross NC public website, with a specialized focus on the journey of providers, agents, and employer groups. This is a non-technical product management role focused on delivering an exceptional digital experience. The ideal candidate will have a strong understanding of website strategy, digital best practices, user experience (UX), and site architecture, ensuring our website is intuitive, informative, and aligned with business goals.
This role will partner with subject matter experts within the organization and develop requirements and priorities to meet the needs, goals, and desires of key stakeholders to ensure the digital journey and experiences align to compliance standards, key goals, and performance metrics.**What You'll Do*** **Own the website roadmap:** Define and prioritize features, enhancements, and content updates to meet business objectives and improve user engagement.* **Stakeholder Collaboration:** Act as the primary liaison between business teams, design, and development to translate requirements into actionable deliverables.* **Website Strategy & Governance:** Collaborate with the content team, marketing, compliance, and other stakeholders to ensure content is accurate, accessible, and optimized for SEO and usability.* **User Experience:** Partner with UX designers and researchers to ensure seamless navigation, clear information architecture, and engaging digital experiences.* **Performance Monitoring:** Use analytics and user feedback to measure site performance, identify opportunities, and drive continuous improvement.* **Compliance & Accessibility:** Ensure all content and site features meet regulatory requirements and accessibility standards.**What You Bring*** Bachelor's degree or advanced degree (where required)* 3+ years of experience in related field* In lieu of degree, 5+ years of experience in related field**Bonus Points** (preferred qualifications)* Product Owner certification preferred
(Scrum Alliance or SAFe).* Adobe suite experience with deep AEM platform expertise**What You’ll Get**The opportunity to work at the cutting edge of health care delivery with a team that’s deeply invested in the community* Work-life balance, flexibility, and the autonomy to do great work* Medical, dental, and vision coverage along with numerous health and wellness programs* Parental leave and support plus adoption and surrogacy assistance* Career development programs and tuition reimbursement for continued education* 401k match including an annual company contribution**Salary Range**At Blue Cross NC, we take great pride in a fair and equitable compensation package that reflects market-price and our starting salaries are typically planned near the middle of the range listed. Compensation decisions are driven by factors including experience and training, specialized skill sets,
licensure and certifications and other business and organizational needs. Our base salary is part of a robust Total Rewards package that includes an Annual Incentive Bonus\*, 401(k) with employer match, Paid Time Off (PTO), and competitive health benefits and wellness programs.*\*Based on annual corporate goal achievement and individual performance.*$89,174.00 - $142,679.00**Skills**It's an exciting time to work at Blue Cross and Blue Shield of North Carolina (Blue Cross NC). Health care is changing, and we're leading the way. We offer more than health insurance our customers can count on. We’re committed to better health and better health care − in our communities and beyond. Our employees bring energy and creativity to the workplace, and it shows in our innovative approach to improving the health and well-being of North Carolinians.Blue Cross NC is a fully taxed, not-for-profit company headquartered in Durham, North Carolina. We serve more than 4.3 million members, and we employ more than 5,000 people across the country who are passionate about making health care better for all.
Help us lead the charge for better health care by joining our award-winning team. Discover tremendous opportunities with us to do challenging and rewarding work. Opportunities that can lead you to a fulfilling career, work that can help others lead healthier, happier lives.
**Authorization to Work in the United States**We use E-verify to confirm authorization to work in the United States. To learn more about E-Verify, including your rights and responsibilities, please visit
for English or
for Español.****Request Accommodations****Blue Cross NC provides reasonable accommodations to applicants with disabilities. If you need a reasonable accommodation for any part of the application or hiring process, please notify HR at HR.Staffing@bcbsnc.com.**For most roles, you can choose where to work - fully remote in one of the states listed below, in the office, or a hybrid of the two:**Alabama, Arizona, Arkansas, Colorado, Florida, Georgia, Idaho, Indiana, Iowa, Kansas, Kentucky, Louisiana, Maryland, Michigan, Mississippi, Missouri, North Carolina, Ohio, Oklahoma, Pennsylvania, South Carolina, South Dakota, Tennessee, Texas, Utah, Virginia, Wisconsin, and Wyoming #J-18808-Ljbffr
Remote - North Carolina:
Remote - South Carolina:
Remote - Virginiatime type:
Full timeposted on:
Posted Todayjob requisition id:
RQ0018002**Job Description**We are seeking a Digital Product Owner to join the Web Strategy Team! The Public Website Digital Product Owner, under the Product Manager’s leadership, will develop and execute the strategy and roadmap for the Blue Cross NC public website, with a specialized focus on the journey of providers, agents, and employer groups. This is a non-technical product management role focused on delivering an exceptional digital experience. The ideal candidate will have a strong understanding of website strategy, digital best practices, user experience (UX), and site architecture, ensuring our website is intuitive, informative, and aligned with business goals.
This role will partner with subject matter experts within the organization and develop requirements and priorities to meet the needs, goals, and desires of key stakeholders to ensure the digital journey and experiences align to compliance standards, key goals, and performance metrics.**What You'll Do*** **Own the website roadmap:** Define and prioritize features, enhancements, and content updates to meet business objectives and improve user engagement.* **Stakeholder Collaboration:** Act as the primary liaison between business teams, design, and development to translate requirements into actionable deliverables.* **Website Strategy & Governance:** Collaborate with the content team, marketing, compliance, and other stakeholders to ensure content is accurate, accessible, and optimized for SEO and usability.* **User Experience:** Partner with UX designers and researchers to ensure seamless navigation, clear information architecture, and engaging digital experiences.* **Performance Monitoring:** Use analytics and user feedback to measure site performance, identify opportunities, and drive continuous improvement.* **Compliance & Accessibility:** Ensure all content and site features meet regulatory requirements and accessibility standards.**What You Bring*** Bachelor's degree or advanced degree (where required)* 3+ years of experience in related field* In lieu of degree, 5+ years of experience in related field**Bonus Points** (preferred qualifications)* Product Owner certification preferred
(Scrum Alliance or SAFe).* Adobe suite experience with deep AEM platform expertise**What You’ll Get**The opportunity to work at the cutting edge of health care delivery with a team that’s deeply invested in the community* Work-life balance, flexibility, and the autonomy to do great work* Medical, dental, and vision coverage along with numerous health and wellness programs* Parental leave and support plus adoption and surrogacy assistance* Career development programs and tuition reimbursement for continued education* 401k match including an annual company contribution**Salary Range**At Blue Cross NC, we take great pride in a fair and equitable compensation package that reflects market-price and our starting salaries are typically planned near the middle of the range listed. Compensation decisions are driven by factors including experience and training, specialized skill sets,
licensure and certifications and other business and organizational needs. Our base salary is part of a robust Total Rewards package that includes an Annual Incentive Bonus\*, 401(k) with employer match, Paid Time Off (PTO), and competitive health benefits and wellness programs.*\*Based on annual corporate goal achievement and individual performance.*$89,174.00 - $142,679.00**Skills**It's an exciting time to work at Blue Cross and Blue Shield of North Carolina (Blue Cross NC). Health care is changing, and we're leading the way. We offer more than health insurance our customers can count on. We’re committed to better health and better health care − in our communities and beyond. Our employees bring energy and creativity to the workplace, and it shows in our innovative approach to improving the health and well-being of North Carolinians.Blue Cross NC is a fully taxed, not-for-profit company headquartered in Durham, North Carolina. We serve more than 4.3 million members, and we employ more than 5,000 people across the country who are passionate about making health care better for all.
Help us lead the charge for better health care by joining our award-winning team. Discover tremendous opportunities with us to do challenging and rewarding work. Opportunities that can lead you to a fulfilling career, work that can help others lead healthier, happier lives.
**Authorization to Work in the United States**We use E-verify to confirm authorization to work in the United States. To learn more about E-Verify, including your rights and responsibilities, please visit
for English or
for Español.****Request Accommodations****Blue Cross NC provides reasonable accommodations to applicants with disabilities. If you need a reasonable accommodation for any part of the application or hiring process, please notify HR at HR.Staffing@bcbsnc.com.**For most roles, you can choose where to work - fully remote in one of the states listed below, in the office, or a hybrid of the two:**Alabama, Arizona, Arkansas, Colorado, Florida, Georgia, Idaho, Indiana, Iowa, Kansas, Kentucky, Louisiana, Maryland, Michigan, Mississippi, Missouri, North Carolina, Ohio, Oklahoma, Pennsylvania, South Carolina, South Dakota, Tennessee, Texas, Utah, Virginia, Wisconsin, and Wyoming #J-18808-Ljbffr