An innovative AI startup based in New York City is seeking a Customer Success Manager to build and manage client relationships from implementation through renewals. You will work closely with the CEO and Head of Operations to ensure customers achieve measurable value and become champions of the solution. The ideal candidate will have 2–5 years in Customer Success at a B2B SaaS company, strong communication skills, and the ability to thrive in a fast-paced environment. This role requires onsite presence four days a week.
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