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Digital Loan Specialist

Fort Worth Community Credit Union, Bedford, Texas, United States, 76022

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FTWCCU Headquarters, 1905 Forest Ridge Dr., Bedford, Texas, United States of America

Job Description Posted Thursday, January 22, 2026 at 7:00 AM

Fort Worth Community Credit Union strives to provide excellent member service, which is a result of having friendly, knowledgeable, and helpful employees. Career opportunities at various levels exist with the credit union. Fort Worth Community Credit Union is an Equal Opportunity Employer. We accept applications at all times even when a specific opening is not available. We conduct background screens and drug testing on candidates for employment, and we certify all employees through E-Verify.

Benefits Fort Worth Community Credit Union offers full-time employees an excellent benefits package that includes:

Health, Dental, and Vision Insurance

Life Insurance

Long Term Disability Insurance

Flexible Spending Accounts

401(k) Plans (also available for part-time employees)

Paid Holidays (also available for part-time employees)

Generous Vacation and Sick Days (also available for part-time employees)

Full benefits package including medical, dental, and vision coverage; paid vacation, sick time, and holidays. We also offer a generous 401(k) Program, Employee Assistance Program, and business casual dress code.

Work Hours and Location Work hours:

Monday – Friday 9:00am – 5:45pm, and up to two Saturdays a month 8:30am – 12:30pm. Daily hours may vary slightly depending on department needs.

Location:

The position is located at our Headquarters office. After the initial training period, the Digital Loan Specialist may be approved for hybrid status (working three days per week in the office and two days remotely).

Summary The Digital Loan Specialist is responsible for efficiently processing loan applications via our online platform and inbound calls from the call center. This role involves processing loan applications, conducting member interviews, cross‑selling lending products, and managing new memberships, checking, and share accounts. The role is expected to deliver exceptional member service, exhibit strong attention to detail, and have a thorough understanding of loan products and Credit Union services. The Digital Loan Specialist ensures that each loan application meets the Credit Union’s lending standards, refers loan applications to underwriting for approval or denial, communicates lending decisions to members in a timely and professional manner, and complies with all company policies and procedures, applicable laws, and regulations. This position may support other lending areas as needed.

FTWCCU is an Equal Opportunity Employer. FTWCCU makes no guarantee as to the availability of the posted positions. Due to ongoing recruitment efforts, some of these positions may have been filled or have offers pending to existing candidates.

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