This position will be responsible for managing and coordinating the operational and logistical functions of COTC Nolensville, including weekend services. This includes oversight of volunteer teams, guest services and ministry support, while ensuring a high level of excellence and alignment with COTC’s mission, vision and pursuits. The Operations Director will foster a welcoming and Christ-centered environment that inspires people to know, love, and follow Jesus.
Essential Duties and Responsibilities (other duties may be assigned):
Recruit, train, and onboard volunteer teams across various ministry areas (e.g., guest services, medical, parking, production, coffee).
Develop and maintain volunteer schedules, ensuring proper coverage for all services and events.
Oversee campus look/feel and first time guest experience.
Plan and execute campus events (including large Sunday events).
Create and implement volunteer engagement strategies that foster community, growth, and retention.
Coordinate administration of community groups, baptisms, Alpha, and other key programs.
Provide ongoing support and encouragement to volunteer team leaders.
Manage purchasing and budget, in coordination with Campus Pastor.
Manage relationships with all required vendors for scheduling, billing cycles, and timely payment process. (e.g.; Nolensville PD, Williamson County Schools).
Reasonable accommodations will be made to enable individuals with disabilities to perform the essential functions.
Required Competencies and General Skills: A successful candidate possesses competency and demonstrated experience in operations, effective communication, emotional intelligence and conflict resolution.
Must possess general computer skills, including proficiency with Google Suite. Maintains confidentiality and demonstrates strong organizational skills with exceptional attention to detail.
Capable of adhering to deadlines, managing multiple diverse assignments, and executing tasks effectively. Exhibits practical time management skills and works well in team settings. Demonstrates innovation by suggesting improvements within the scope of work, anticipating needs, and creating efficient, effective processes. Self-motivated, takes ownership of tasks, and shows flexibility and adaptability in dynamic situations.
Membership Requirement: Church of the City employees are required to become a Stakeholder of the church within the first 6 months of employment and agree to the beliefs, standards and responsibilities outlined in the Stakeholder Agreement.
Qualifications: A Christian in submission to the authority of the Scriptures and the Holy Spirit, as evident in lifestyle. Subscribes to and is in complete agreement with the Church of the City’s Statement of Faith. Represents and upholds Church of the City’s mission, vision, and culture by demonstrating a strong work ethic, positive attitude, and learning posture. The incumbent is willing to become a stakeholder of COTC within six months of hire.
Education and Experience: Baccalaureate degree or its equivalent preferred. 2+ years of ministry experience preferred.
Physical Requirements: Ability to lift or carry up to 20lbs
Ability to sit for extended periods
Ability to work at a keyboard and other related equipment
Ability to move about to accomplish tasks related to role
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Essential Duties and Responsibilities (other duties may be assigned):
Recruit, train, and onboard volunteer teams across various ministry areas (e.g., guest services, medical, parking, production, coffee).
Develop and maintain volunteer schedules, ensuring proper coverage for all services and events.
Oversee campus look/feel and first time guest experience.
Plan and execute campus events (including large Sunday events).
Create and implement volunteer engagement strategies that foster community, growth, and retention.
Coordinate administration of community groups, baptisms, Alpha, and other key programs.
Provide ongoing support and encouragement to volunteer team leaders.
Manage purchasing and budget, in coordination with Campus Pastor.
Manage relationships with all required vendors for scheduling, billing cycles, and timely payment process. (e.g.; Nolensville PD, Williamson County Schools).
Reasonable accommodations will be made to enable individuals with disabilities to perform the essential functions.
Required Competencies and General Skills: A successful candidate possesses competency and demonstrated experience in operations, effective communication, emotional intelligence and conflict resolution.
Must possess general computer skills, including proficiency with Google Suite. Maintains confidentiality and demonstrates strong organizational skills with exceptional attention to detail.
Capable of adhering to deadlines, managing multiple diverse assignments, and executing tasks effectively. Exhibits practical time management skills and works well in team settings. Demonstrates innovation by suggesting improvements within the scope of work, anticipating needs, and creating efficient, effective processes. Self-motivated, takes ownership of tasks, and shows flexibility and adaptability in dynamic situations.
Membership Requirement: Church of the City employees are required to become a Stakeholder of the church within the first 6 months of employment and agree to the beliefs, standards and responsibilities outlined in the Stakeholder Agreement.
Qualifications: A Christian in submission to the authority of the Scriptures and the Holy Spirit, as evident in lifestyle. Subscribes to and is in complete agreement with the Church of the City’s Statement of Faith. Represents and upholds Church of the City’s mission, vision, and culture by demonstrating a strong work ethic, positive attitude, and learning posture. The incumbent is willing to become a stakeholder of COTC within six months of hire.
Education and Experience: Baccalaureate degree or its equivalent preferred. 2+ years of ministry experience preferred.
Physical Requirements: Ability to lift or carry up to 20lbs
Ability to sit for extended periods
Ability to work at a keyboard and other related equipment
Ability to move about to accomplish tasks related to role
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