Head of Service Design & Experience Strategy

A leading financial institution in Columbus, Ohio, is seeking a Service Design Lead, Vice President. In this role, you will shape customer and employee experiences, implementing innovative service strategies while collaborating with cross-functional teams. You should have a strong background in service design, excellent communication skills, and the ability to enhance user satisfaction through inclusive design principles. Join a dynamic environment to lead initiatives that align with business objectives. #J-18808-Ljbffr