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Director Social Determinants of Health - Strategy and Program Development

Highmark Health, Phila, Pennsylvania, United States

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Company Highmark Health

Job Description JOB SUMMARY This strategic leadership role is responsible for informing and driving the execution of Highmark Health's SDoH strategy, ensuring alignment with the organization's overall mission and business objectives. This role will lead a team of experts in developing and implementing innovative programs and initiatives which address social determinants of health and their impact on population health outcomes. This role will require strong collaboration with internal and external stakeholders, including community-based organizations and healthcare providers, to create a comprehensive approach to SDoH which improves the health and well-being of our customers and communities.

ESSENTIAL RESPONSIBILITIES

Perform management responsibilities to include, but are not limited to: involved in hiring and termination decisions, coaching and development, rewards and recognition, performance management and staff productivity. Plan, organize, staff, direct and control the day-to-day operations of the department; develop and implement policies and programs as necessary; may have budgetary responsibility and authority.

Help shape and champion the organization's SDoH strategy, ensuring alignment with business objectives and overall organizational goals. Lead the development of a comprehensive framework, including program design, implementation, and evaluation.

Lead the development and implementation of innovative SDoH programs and initiatives, leveraging data-driven insights and best practices. Oversee the execution of these programs, ensuring effective resource allocation, project management, and stakeholder engagement. Establish robust performance metrics and evaluation frameworks to assess the effectiveness of SDoH programs and initiatives. Analyze data and translate findings into actionable insights to inform program improvement and strategic decision-making.

Foster strong relationships and collaborate effectively with key internal stakeholders, including Living Health, Enterprise Data & Analytics, Community Affairs, Government Affairs, Marketing & Communications, HR & Learning, AHN, and other relevant departments. Lead cross-functional teams to develop and implement integrated solutions that address SDoH. Lead and mentor a team of SDoH professionals, providing guidance, support, and opportunities for professional development. Foster a collaborative and high-performing team culture.

Build and maintain strong relationships with external stakeholders, including community organizations, policymakers, healthcare providers, and advocacy groups. Represent Highmark Health as a thought leader, engaging in public speaking, conferences, and media outreach.

Other duties as assigned or requested.

EXPERIENCE Required

10 years experience in community health, population health, program development, project implementation, or a related field

5 years of experience in Management or leadership role

Preferred

Proven track record of success in developing and implementing innovative SDoH programs and initiatives.

Strong analytical and problem-solving skills, with the ability to translate data into actionable insights.

Excellent communication and interpersonal skills, with the ability to effectively collaborate with diverse stakeholders.

Demonstrated ability to work across a highly matrixed organization.

SKILLS

Strategic thinking and planning

Program development and management

Cross-functional collaboration

Stakeholder engagement

Data analysis and interpretation

Communication and presentation skills

Leadership and team development

Resource management

Advocacy and public speaking

EDUCATION Required

Master’s degree in Public Health, Health Administration, Health Policy, or a related field or relevant experience and/or education as determined by the company in lieu of bachelor's degree.

Preferred

Doctorate's degree in Public Health, Health Administration, Health Policy, or a related field

LICENSES or CERTIFICATIONS Required

None

Preferred

None

Language (Other than English) None

Travel Requirement 0% - 25%

PHYSICAL, MENTAL DEMANDS and WORKING CONDITIONS Position Type

Office- or Remote-based

Teaches / trains others

Occasionally

Travel from the office to various work sites or from site-to-site

Rarely

Works primarily out-of-the office selling products/services (sales employees)

Never

Physical work site required

No

Lifting: up to 10 pounds

Constantly

Lifting: 10 to 25 pounds

Occasionally

Lifting: 25 to 50 pounds

Rarely

Disclaimer The job description has been designed to indicate the general nature and essential duties and responsibilities of work performed by employees within this job title. It may not contain a comprehensive inventory of all duties, responsibilities, and qualifications required of employees to do this job. Compliance Requirement: This job adheres to the ethical and legal standards and behavioral expectations as set forth in the code of business conduct and company policies.

As a component of job responsibilities, employees may have access to covered information, cardholder data, or other confidential customer information that must be protected at all times. In connection with this, all employees must comply with both the Health Insurance Portability Accountability Act of 1996 (HIPAA) as described

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