Commercial Lines Account Manager

Agency offering remote or hybrid work with a great work/life balance. Candidates should have great computer technical skills and a sense of urgency/need to get the job done. An Account Manager (AM) must perform all tasks in the day-to-day servicing, maintenance and retention of assigned book of business in a timely, accurate and professional manner. An AM must be licensed and authorized to bind coverages in accordance with carrier agreements and company policies and procedures. They must have a working knowledge of all lines of commercial insurance, and be able to coordinate, review and monitor all technical support necessary for the servicing of client accounts, including but not limited to: Compile and organize all client information necessary to manage and process new and renewal business. Respond to client and carrier requests, process cancellations and endorsements, and assist in the marketing of accounts when required. Be able to discuss coverages, options and assist client in the decision-making process. Recommend coverage enhancements when appropriate. Assist with oral and written presentations to clients and prospects as necessary. Obtain customer feedback and take appropriate action; document all customer and carrier conversations.

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