Sales and Service Technician
Bridgestone Retail Operations, LLC, Wichita, Kansas, United States, 67232
Overview
Company Overview
Bridgestone Retail Operations (BSRO) is part of Bridgestone Americas and employs over 22,000 teammates in North America. BSRO operates more than 2,200 company-owned stores, including Firestone Complete Auto Care, Tires Plus and Wheel Works locations. With locations across North America and more than $4.5 billion in tire and auto service sales, Bridgestone Retail Operations is the right place to build a career. We start by offering each teammate more than just competitive pay. We provide formal training, performance incentives, paid vacation and holidays, competitive healthcare packages for full-time and part-time employees, and a 401k plan to help build towards your future. We believe people can only provide superior service and quality to others when they are allowed to bring their whole self to work and know they are supported. We are building a team as diverse as the world we serve. So, show us what you are made of. Show us the smart stuff, the tough stuff, the bold, beautiful and brave stuff. Because who you are is what we need.
Position Position Summary The retail Sales and Service Technician (SST) is a unique hybrid role for stores and is intended as a key pipeline for future career-growth within Firestone Complete Auto Care. This role is primarily responsible for serving the customer through assessing needs, recommending appropriate products and/or services, performing entry-level vehicle services, and ensuring customer satisfaction through thorough and timely completion of services. Successful individuals in this role will learn all aspects of store operations and effectively flex between interacting/serving the customer and efficiently completing basic vehicle service tasks as required.
Pay Range : $14.40 - $21.51
Responsibilities
Hybrid Role
– Customer service, sales, customer issue resolution (75%); Basic vehicle service tasks (oil, tires, fluids) (25%); Store operations, opening/closing, inventory, displays as needed.
Growth and career development
– May assist Manager or act as Manager-On-Duty in certain circumstances or to support development. Learn all aspects of store operations and flex between front/back shop tasks.
Qualifications
Minimum
— High School Diploma or equivalent.
Valid automobile driver’s license.
Customer service and career growth mindset.
Ability to learn and perform basic vehicle service tasks.
Ability to learn and operate store systems.
Preferred
— 2 year degree or non-traditional education through training program completion, certification, or other growth mindset indicators; previous consumer retail sales experience; previous automotive experience a plus; previous management/supervisory experience a plus.
Benefits
Medical, Dental and Vision – Starting day 1 for all teammates
Paid vacation and holidays
On-the-job training and company-funded ASE certifications
Flexible work schedule
401(k) match
On demand pay (daily pay) program available
Our Values and Culture
Professional Development: Resources to help you level up.
Community Involvement: Working with local communities and giving back where we can.
Integrity & Teamwork: Do things right, together.
Additional Information At Bridgestone, you are free to be. We believe people can only provide superior service and quality to others when they bring their whole self to work. We are building a diverse and inclusive team.
What We Offer At Bridgestone, we foster co-creation opportunities and empower you to be creative and curious to make mobility safer, more efficient, and more sustainable for future generations. We offer more than competitive compensation, including:
A supportive onboarding experience
Opportunities to develop through training and mentorship
Corporate social responsibility activities
A dynamic and challenging work environment
Work/life balance and long-term well-being
A diverse and inclusive team
Equal Employment Opportunity Bridgestone is proud to be an Equal Employment Opportunity employer. It is our policy to consider for employment all individuals regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, gender, sex, sexual orientation, gender identity and/or expression, genetic information, veteran status, or any other characteristic protected by federal, state or local law.
Employment Eligibility If hired, a Form I-9 Employment Eligibility Verification must be completed at the start of employment. Temporary work authorization or the need for sponsorship may disqualify you from employment.
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Bridgestone Retail Operations (BSRO) is part of Bridgestone Americas and employs over 22,000 teammates in North America. BSRO operates more than 2,200 company-owned stores, including Firestone Complete Auto Care, Tires Plus and Wheel Works locations. With locations across North America and more than $4.5 billion in tire and auto service sales, Bridgestone Retail Operations is the right place to build a career. We start by offering each teammate more than just competitive pay. We provide formal training, performance incentives, paid vacation and holidays, competitive healthcare packages for full-time and part-time employees, and a 401k plan to help build towards your future. We believe people can only provide superior service and quality to others when they are allowed to bring their whole self to work and know they are supported. We are building a team as diverse as the world we serve. So, show us what you are made of. Show us the smart stuff, the tough stuff, the bold, beautiful and brave stuff. Because who you are is what we need.
Position Position Summary The retail Sales and Service Technician (SST) is a unique hybrid role for stores and is intended as a key pipeline for future career-growth within Firestone Complete Auto Care. This role is primarily responsible for serving the customer through assessing needs, recommending appropriate products and/or services, performing entry-level vehicle services, and ensuring customer satisfaction through thorough and timely completion of services. Successful individuals in this role will learn all aspects of store operations and effectively flex between interacting/serving the customer and efficiently completing basic vehicle service tasks as required.
Pay Range : $14.40 - $21.51
Responsibilities
Hybrid Role
– Customer service, sales, customer issue resolution (75%); Basic vehicle service tasks (oil, tires, fluids) (25%); Store operations, opening/closing, inventory, displays as needed.
Growth and career development
– May assist Manager or act as Manager-On-Duty in certain circumstances or to support development. Learn all aspects of store operations and flex between front/back shop tasks.
Qualifications
Minimum
— High School Diploma or equivalent.
Valid automobile driver’s license.
Customer service and career growth mindset.
Ability to learn and perform basic vehicle service tasks.
Ability to learn and operate store systems.
Preferred
— 2 year degree or non-traditional education through training program completion, certification, or other growth mindset indicators; previous consumer retail sales experience; previous automotive experience a plus; previous management/supervisory experience a plus.
Benefits
Medical, Dental and Vision – Starting day 1 for all teammates
Paid vacation and holidays
On-the-job training and company-funded ASE certifications
Flexible work schedule
401(k) match
On demand pay (daily pay) program available
Our Values and Culture
Professional Development: Resources to help you level up.
Community Involvement: Working with local communities and giving back where we can.
Integrity & Teamwork: Do things right, together.
Additional Information At Bridgestone, you are free to be. We believe people can only provide superior service and quality to others when they bring their whole self to work. We are building a diverse and inclusive team.
What We Offer At Bridgestone, we foster co-creation opportunities and empower you to be creative and curious to make mobility safer, more efficient, and more sustainable for future generations. We offer more than competitive compensation, including:
A supportive onboarding experience
Opportunities to develop through training and mentorship
Corporate social responsibility activities
A dynamic and challenging work environment
Work/life balance and long-term well-being
A diverse and inclusive team
Equal Employment Opportunity Bridgestone is proud to be an Equal Employment Opportunity employer. It is our policy to consider for employment all individuals regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, gender, sex, sexual orientation, gender identity and/or expression, genetic information, veteran status, or any other characteristic protected by federal, state or local law.
Employment Eligibility If hired, a Form I-9 Employment Eligibility Verification must be completed at the start of employment. Temporary work authorization or the need for sponsorship may disqualify you from employment.
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