Overview
Cardiovascular Medicine, PLLC is looking for a full-time Phone Operator in our Davenport Customer Call Center. Location Davenport, IA 52803. If you have a positive can-do attitude, desire a stable professional work environment, and are looking for a career in healthcare, we want to hear from you!
Responsibilities
Process internal and external phone calls to include scheduling appointments for new and established patients, taking messages or paging when indicated, and answering questions regarding CVM's general procedures.
Maintain physician and clinic schedules
Process patient records in practice management system
Perform follow up of Phone Tree appointment reminder and recall reminder calls
What We\'re Looking For Education & Experience
High school diploma or GED required
Previous experience in a reception or medical office setting preferred
Bilingual candidates encouraged to apply
Skills & Abilities
Excellent written and verbal communication
Strong organizational and time management skills
Proficient in computer technology and comfortable navigating scheduling systems
Ability to multitask in a fast-paced environment
Strong problem-solving and critical thinking skills
Benefits
Monday–Friday Schedule; No nights or weekends!
Comprehensive Benefits Package Medical, dental and 401(k)
Earned Time Off Plan
Career Stability & Growth Opportunities
Work in a respected, patient-focused specialty practice
Job Type Full time
Pay Scale $16.48 - $22.50 per hour
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Responsibilities
Process internal and external phone calls to include scheduling appointments for new and established patients, taking messages or paging when indicated, and answering questions regarding CVM's general procedures.
Maintain physician and clinic schedules
Process patient records in practice management system
Perform follow up of Phone Tree appointment reminder and recall reminder calls
What We\'re Looking For Education & Experience
High school diploma or GED required
Previous experience in a reception or medical office setting preferred
Bilingual candidates encouraged to apply
Skills & Abilities
Excellent written and verbal communication
Strong organizational and time management skills
Proficient in computer technology and comfortable navigating scheduling systems
Ability to multitask in a fast-paced environment
Strong problem-solving and critical thinking skills
Benefits
Monday–Friday Schedule; No nights or weekends!
Comprehensive Benefits Package Medical, dental and 401(k)
Earned Time Off Plan
Career Stability & Growth Opportunities
Work in a respected, patient-focused specialty practice
Job Type Full time
Pay Scale $16.48 - $22.50 per hour
#J-18808-Ljbffr