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Route Sales and Customer Service Driver SALEM, OR

State University of New York - System, Salem, Oregon, us, 97308

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Overview Customer Service Representative — Route & Customer Success. New System | Full-Time | Route-Based (Box Truck).

New System is a family-owned linen rental company serving restaurants and medical/dental partners across the Pacific Northwest. We’re hiring a route-based Customer Service Rep who’s equal parts service pro + relationship builder.

Why you’ll like it here

You’re not stuck at a desk — your route is your territory

Strong training + support (you won’t be thrown to the wolves)

Real impact: you help customers stay stocked, solve issues fast, and make their week easier

What You’ll Do

Deliver/pick up linens & supplies; verify tickets and collect signatures

Manage customer inventory levels (keep them stocked—not buried)

Use mobile tools to document service, routes, and updates

Handle customer issues professionally (fix what you can, escalate what you can’t)

Identify add-ons that genuinely help customers (mats, paper/soap, aprons, etc.)

Collect payments when needed and keep documentation accurate

Drive safely, complete pre/post-trip inspections, and support our safety culture

You’re a fit if you are

Friendly, organized, and accountable

Comfortable working independently and talking with customers daily

Detail-minded with inventory, paperwork, and follow-through

Requirements

Valid driver’s license; comfortable driving a box truck (training provided)

Able to lift/push/pull up to 50 lbs. repeatedly

Comfortable using mobile apps daily

Background check + drug screening required for fleet drivers

Apply with your resume and a quick note: What does great service look like when nobody’s watching?

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