Customer Service Representative
AmeriVet Veterinary Partners, Youngstown, Ohio, United States, 44502
Overview
We are a full-service animal hospital serving Powell and its surrounding areas including Columbus, Dublin, and Delaware. Pet health and well-being are very important to us, and we take every possible measure to give our patients the care they deserve. We treat dogs and cats. We offer a variety of services: including routine medical, surgery, dental care, health screening tests, emergencies, digital body and dental x-rays, and nutrition counseling. Creating and maintaining a lifelong relationship with clients and pets is a focus at Liberty Pet Hospital. We aspire to provide elite customer service and premium care for the lifetime of our pets.
Position Our clinic is looking for a full-time or part-time veterinary receptionist (experience helpful) with a positive attitude and the people skills to support the veterinary staff in ensuring quality veterinary care for all pets, educating clients on all aspects of pet health, and ensuring a safe and effective hospital environment. We want someone who wants to join our practice for the long haul. We are seeking a self-motivated, enthusiastic, and caring receptionist to join our very team-oriented staff. If you are able to work in a fast-paced but fun and rewarding environment, you may be a perfect fit for us and we would love to hear from you.
Candidate profile This ideal candidate must possess: strong communications skills, a positive attitude, an outgoing personality, be hardworking, self-motivated, excellent customer service skills, and a passion for patient care. Please be sure that you are comfortable both on the phone and in front of clients. While the pets are important, we also believe in taking care of the owners in order to offer the total package to our guests. Please include your resume and a short paragraph about why you think a career in veterinary medicine is right for you.
Requirements and experience
High school or equivalent (Preferred)
Experience: Veterinary Experience 1 year (Preferred)
Front Desk: 1 year (Preferred)
Job details Work Location: One location
Job Type: Full-time or Part-Time
Pay: $15.00 - $16.00 per hour
Benefits
401(k)
401(k) matching
Dental insurance
Flexible schedule
Health insurance
Paid time off
Vision insurance
Experience level
1 year
Shift
Day shift
Evening shift
Morning shift
Weekly schedule
Monday to Friday
Weekends
Work setting
In-person
Location and commute Ability to commute/relocate: Powell, OH 43065: Reliably commute or planning to relocate before starting work (Required)
Requirements
Customer Service
Answering Phones
Scheduling Appointments
Managing and tracking appointments
Client Education
Invoicing
Handling Payments and Deposit
Managing online appointment and client requests
Managing online reminder system
Growth and development Fostering Internal Growth: Employee Career Development at AmeriVet. Your journey to career advancement starts where you are. Discover your potential for growth within AmeriVet as we provide mentorship and insights into cross-functional roles. Elevate your skills, transition into leadership positions, and shape your success by harnessing the power of internal opportunities.
What we offer At AmeriVet, we’re committed to your growth, development, well-being, and success. We empower team members with the resources, support, and opportunities needed to thrive in their careers and make a lasting impact in our communities. Here’s what you can expect when you join our team:
Tailored development programs, mentorship, and career pathing to help you achieve your unique goals.
Competitive pay, performance bonuses, 401(k) matching, and student loan assistance to foster your financial well-being.
Health, dental, vision, life insurance, and mental health resources to support your overall well-being.
Generous paid time off and holidays, because your personal time matters.
A supportive, collaborative environment where everyone feels a sense of belonging.
Please note: Any Benefits listed above apply to full-time employees.
Closing note At AmeriVet, your unique skills and passion are celebrated, and every team member has the tools to thrive. Our people-focused approach is centered on helping you grow in your career while making a meaningful impact on the communities we serve.
#J-18808-Ljbffr
Position Our clinic is looking for a full-time or part-time veterinary receptionist (experience helpful) with a positive attitude and the people skills to support the veterinary staff in ensuring quality veterinary care for all pets, educating clients on all aspects of pet health, and ensuring a safe and effective hospital environment. We want someone who wants to join our practice for the long haul. We are seeking a self-motivated, enthusiastic, and caring receptionist to join our very team-oriented staff. If you are able to work in a fast-paced but fun and rewarding environment, you may be a perfect fit for us and we would love to hear from you.
Candidate profile This ideal candidate must possess: strong communications skills, a positive attitude, an outgoing personality, be hardworking, self-motivated, excellent customer service skills, and a passion for patient care. Please be sure that you are comfortable both on the phone and in front of clients. While the pets are important, we also believe in taking care of the owners in order to offer the total package to our guests. Please include your resume and a short paragraph about why you think a career in veterinary medicine is right for you.
Requirements and experience
High school or equivalent (Preferred)
Experience: Veterinary Experience 1 year (Preferred)
Front Desk: 1 year (Preferred)
Job details Work Location: One location
Job Type: Full-time or Part-Time
Pay: $15.00 - $16.00 per hour
Benefits
401(k)
401(k) matching
Dental insurance
Flexible schedule
Health insurance
Paid time off
Vision insurance
Experience level
1 year
Shift
Day shift
Evening shift
Morning shift
Weekly schedule
Monday to Friday
Weekends
Work setting
In-person
Location and commute Ability to commute/relocate: Powell, OH 43065: Reliably commute or planning to relocate before starting work (Required)
Requirements
Customer Service
Answering Phones
Scheduling Appointments
Managing and tracking appointments
Client Education
Invoicing
Handling Payments and Deposit
Managing online appointment and client requests
Managing online reminder system
Growth and development Fostering Internal Growth: Employee Career Development at AmeriVet. Your journey to career advancement starts where you are. Discover your potential for growth within AmeriVet as we provide mentorship and insights into cross-functional roles. Elevate your skills, transition into leadership positions, and shape your success by harnessing the power of internal opportunities.
What we offer At AmeriVet, we’re committed to your growth, development, well-being, and success. We empower team members with the resources, support, and opportunities needed to thrive in their careers and make a lasting impact in our communities. Here’s what you can expect when you join our team:
Tailored development programs, mentorship, and career pathing to help you achieve your unique goals.
Competitive pay, performance bonuses, 401(k) matching, and student loan assistance to foster your financial well-being.
Health, dental, vision, life insurance, and mental health resources to support your overall well-being.
Generous paid time off and holidays, because your personal time matters.
A supportive, collaborative environment where everyone feels a sense of belonging.
Please note: Any Benefits listed above apply to full-time employees.
Closing note At AmeriVet, your unique skills and passion are celebrated, and every team member has the tools to thrive. Our people-focused approach is centered on helping you grow in your career while making a meaningful impact on the communities we serve.
#J-18808-Ljbffr