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Preferred Credit, Inc.

Collections Specialist (Spanish Bilingual) - Las Vegas

Preferred Credit, Inc., Las Vegas, Nevada, us, 89105

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Overview

Collections Specialist (Spanish Bilingual) - Las Vegas Job Category:

Customer and Collections Services Requisition Number:

COLLE001471 Location: Las Vegas, NV (On-site) Address: 9911 Covington Cross Dr, Suite 190, Las Vegas, NV 89144, USA Location & Schedule

Office location: In-Office Schedule: Full-Time, Monday-Friday 10:00am-7:00pm PST and every other Saturday, 10:00am-2:00pm PST Compensation

Starting Pay:

$22 - $26 per hour . The estimated range is the budgeted amount for this position. Final offers are based on factors including skill set, experience, location, qualifications and other job-related reasons. Bilingual Pay: Earn an additional

$2.00

per hour for

Spanish

fluency. What you’ll do

Engage with customers to discuss overdue accounts and explore repayment options. Negotiate and establish payment arrangements that support customer needs and company policies. Maintain detailed and accurate records of all interactions and agreements. Communicate via phone, email, and written correspondence to support timely collections. Collaborate with the team to monitor account status and escalate when necessary. What we’re looking for

Must-Have Qualifications: High School diploma or GED, with at least 2 years’ experience in customer service, accounts receivable, sales or a related field. Bilingual fluency in Spanish and English , with strong verbal communication and effective negotiation skills. Confident phone presence and ability to manage high call volumes professionally and empathetically. Nice to have, but not Required! (We’ll train you!): 1+ year of collections experience. Prior experience in a call center setting. Benefits & Perks

Annual Discretionary Bonus Earned Safe & Sick Time (ESST) Paid Maternity & Paternity Leave Paid Time Off (PTO) & 8 Paid Holidays Donation Matching & Paid Volunteer Time 401(k) Match – 100% of your deferrals up to 5% Tution Reimbursement & Student Loan Match Program How to apply

Submit your resume on our website at

preferredcredit.com/careers . Equal Employment Opportunity

PCI is an equal employment opportunity employer committed to diversity, equity, & inclusion. We make hiring decisions based on qualifications, merit, and business needs. If you need assistance or an accommodation due to disability, please contact PCI HR at

HR@preferredcredit.com .

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