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Customer Service Representative

Cintas, Cleveland, Ohio, us, 44101

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Overview Cintas is seeking a Customer Service Representative to provide customer service to internal partners and our external customers through various activities. Responsibilities include answering customer calls and providing prompt issue resolution; data entry; assisting in account reconciliation; preparing reports and invoices; processing new accounts and orders; making outbound customer calls to obtain information and/or to provide follow up to resolve customer issues; and occasional miscellaneous projects.

Requisition Number:

218853

Responsibilities

Answer customer calls and provide prompt issue resolution

Data entry

Assist in account reconciliation

Prepare reports and invoices

Process new accounts and orders

Make outbound customer calls to obtain information and/or provide follow up to resolve customer issues

Occasional miscellaneous projects

Qualifications Required

1+ years' customer service experience

High School Diploma/GED; Bachelor's Degree preferred

Preferred

Experience with heavy inbound and outbound calls and transferring calls

3+ years' business-to-business account support

Proficiency with Microsoft Office (Word, Excel and Outlook) and intranet/internet

Experience with proofreading and editing documents

Benefits Cintas offers comprehensive and competitive medical, dental and vision benefits, with premiums below the national average. We offer flexibility with four different medical plan options; one plan is offered at zero cost.

Additional Information

Competitive Pay

401(k) with Company Match/Profit Sharing/Employee Stock Ownership Plan (ESOP)

Disability, Life and AD&D Insurance, 100% Company Paid

Paid Time Off and Holidays

Skills Development, Training and Career Advancement Opportunities

Company Information Cintas Corporation helps more than one million businesses of all types and sizes get Ready™ to open their doors with confidence every day by providing products and services that help keep their customers’ facilities and employees clean, safe, and looking their best. With offerings including uniforms, mats, mops, towels, restroom supplies, workplace water services, first aid and safety products, eye-wash stations, safety training, fire extinguishers, sprinkler systems and alarm service, Cintas helps customers get Ready for the Workday®. Headquartered in the U.S., Cincinnati, OH, Cintas is a publicly held Fortune 500 company traded over the Nasdaq Global Select Market under the symbol CTAS and is a component of both the Standard & Poor’s 500 Index and Nasdaq-100 Index.

Cintas Corporation is proud to be an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy), national origin, age, genetic information, disability, protected veteran status, or any other characteristic or category protected by local, state, or federal law.

This job posting will remain open for at least five (5) days.

Job Details

Job Category:

Service

Organization:

First Aid and Safety

Employee Status:

Regular

Schedule:

Full Time

Shift:

1st Shift

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