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Roastery Production & Fulfillment Associate

Whole Latte Love, Rochester, New York, United States

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Description

We are seeking a motivated and detail-oriented Roastery Production & Fulfillment Associate to join our dynamic coffee roasting team. This hands-on role is essential to the daily operations of our roastery and will work closely with the Roastery Operations and Program Manager to ensure high standards in production, cleanliness, organization, and order fulfillment. The ideal candidate is a team player with a strong work ethic, enthusiasm for coffee, and a desire to grow with the company. Responsibilities

Coffee Production

Assist in roasting coffee in accordance with established roast profiles and quality standards. Bag and label roasted coffee accurately and efficiently. Maintain roasting and bagging logs for traceability and compliance.

Order Fulfillment & Processing

Pick, pack, and ship customer and wholesale orders on schedule. Prepare shipping labels and ensure all orders are complete and accurately fulfilled. Work with inventory and sales systems to process orders and manage workflows.

Receiving, Inventory & Organization

Receive incoming shipments of green coffee and other materials; unload, move, and properly store them in designated areas. Accurately enter received items into inventory tracking systems. Monitor and rotate inventory of green and roasted coffee, packaging materials, and supplies. Conduct regular inventory counts and assist in reconciling discrepancies. Organize and maintain clean and efficient workspaces throughout the roastery.

Facility Maintenance & Cleaning

Clean and sanitize equipment, work surfaces, and common areas daily. Follow food safety protocols and contribute to maintaining a tidy, safe, and efficient environment. Assist with basic equipment maintenance under supervision.

Requirements

Previous experience in a coffee production, warehouse, or manufacturing environment preferred. Strong attention to detail and organizational skills. Ability to lift 50 lbs and perform physically active tasks. Comfortable working in a fast-paced and physically demanding environment. Familiarity with inventory software and/or shipping platforms is a plus. Interest in specialty coffee and a desire to learn and grow within the company.

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