Position Summary:
The Trust Payments Specialist serves as a key operational and customer support resource within the Wealth Management division. This professional supports a broad range of trust operations functions, including custody and safekeeping administration, payment handling, fee processing and invoicing, and daily transaction processing. The Trust Payments Specialist acts as a primary point of contact for internal partners and external clients, ensuring accurate posting, reporting, and communication while maintaining strong controls and regulatory compliance.
Responsibilities
Assist internal staff and Corporate Trust clients with daily operational requests.
Process pledging, requisitions, and cash balance monitoring activities.
Monitor daily cash balances and stay aware of upcoming transactions, bond issues, and bond calls.
Handle money movements, including transfers, printed checks, wires, and ACH transactions.
Collect, verify, and maintain required documentation for all request types; ensure processing before daily cutoff times.
Generate, post, and reconcile monthly and quarterly trust fees; follow up on past‑due items.
Process manual and ad‑hoc fee requests from internal partners.
Share responsibility for daily presentments and morning reports, recurring item processing and various other disbursement related processing.
Cross-train on additional team processes to ensure adequate backup.
Understand and adhere to all bank policies, laws and regulations applicable to their role. Complete compliance training: follow internal processes and controls as required.
Report all compliance issues, violations of law or regulations in accordance with the steps defined in bank policies.
Perform other job-related duties or special projects as assigned.
Regular and reliable attendance is an essential function of this position.
Qualifications
Minimum of two to five years accounting, finance or bank operations experience or equivalent college education in related field.
Demonstrated proficiency in Microsoft Word and Excel and an ability to learn new software quickly.
Proven ability to work with large volumes of transactions under strict timelines.
Preferred Talents
Highly accurate and detail‑oriented
Organized, deadline driven and time efficient
Effective communicator with strong customer focus
Composed under pressure and able to manage multiple priorities
Positive, professional, and team‑oriented
Working Environment Sedentary work – lifting and/or carrying up to 10 pounds occasionally. Indoor work – not exposed to outdoor elements or hazards. This role is eligible for hybrid work from home opportunity under the work from home guidelines upon completion of onboarding.
PLEASE VIEW THE APPLICANT TERMS & CONDITIONS BEFORE PROCEEDING WITH YOUR APPLICATION.
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The Trust Payments Specialist serves as a key operational and customer support resource within the Wealth Management division. This professional supports a broad range of trust operations functions, including custody and safekeeping administration, payment handling, fee processing and invoicing, and daily transaction processing. The Trust Payments Specialist acts as a primary point of contact for internal partners and external clients, ensuring accurate posting, reporting, and communication while maintaining strong controls and regulatory compliance.
Responsibilities
Assist internal staff and Corporate Trust clients with daily operational requests.
Process pledging, requisitions, and cash balance monitoring activities.
Monitor daily cash balances and stay aware of upcoming transactions, bond issues, and bond calls.
Handle money movements, including transfers, printed checks, wires, and ACH transactions.
Collect, verify, and maintain required documentation for all request types; ensure processing before daily cutoff times.
Generate, post, and reconcile monthly and quarterly trust fees; follow up on past‑due items.
Process manual and ad‑hoc fee requests from internal partners.
Share responsibility for daily presentments and morning reports, recurring item processing and various other disbursement related processing.
Cross-train on additional team processes to ensure adequate backup.
Understand and adhere to all bank policies, laws and regulations applicable to their role. Complete compliance training: follow internal processes and controls as required.
Report all compliance issues, violations of law or regulations in accordance with the steps defined in bank policies.
Perform other job-related duties or special projects as assigned.
Regular and reliable attendance is an essential function of this position.
Qualifications
Minimum of two to five years accounting, finance or bank operations experience or equivalent college education in related field.
Demonstrated proficiency in Microsoft Word and Excel and an ability to learn new software quickly.
Proven ability to work with large volumes of transactions under strict timelines.
Preferred Talents
Highly accurate and detail‑oriented
Organized, deadline driven and time efficient
Effective communicator with strong customer focus
Composed under pressure and able to manage multiple priorities
Positive, professional, and team‑oriented
Working Environment Sedentary work – lifting and/or carrying up to 10 pounds occasionally. Indoor work – not exposed to outdoor elements or hazards. This role is eligible for hybrid work from home opportunity under the work from home guidelines upon completion of onboarding.
PLEASE VIEW THE APPLICANT TERMS & CONDITIONS BEFORE PROCEEDING WITH YOUR APPLICATION.
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