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Vendor Relations Representative

Dicks Sporting Goods, McAlisters Crossroads, Pennsylvania, United States

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At

DICK'S Sporting Goods , we believe in how positively sports can change lives. On our team, everyone plays a critical role in creating confidence and excitement by personally equipping all athletes to achieve their dreams. We are committed to creating an inclusive and diverse workforce, reflecting the communities we serve. If you are ready to make a difference as part of the world's greatest sports team, apply to join our team today! Overview

Job Duties & Responsibilities

Vendor Collaboration

Complete daily tasks triggered by vendors in DSG's Vendor Compliance portal disputing or requesting details related to compliance chargebacks providing additional details and support for resolution

Review all detail related to chargebacks confirming and validating accurate detail is provided

Communicate with vendors to determine root causes for compliance issues and determine corrective actions.

Organize vendor meetings through TEAMs calls including additional supply chain and logistics teams. Gather and prepare agenda topics from all teams. Provide follow up notes and action items in OneNote.

Support to vendors during EDI set up and testing

Support to new vendors through onboarding providing guidance setting them up for success

Internal Collaboration with DCs and various CSC departments

Provide updates on vendor performance issues as needed to VR Manager

Support DCs on vendor issues to resolve as quickly and efficiently as possible

Liaison between DCs and Merchandising teams on specific vendor issues or DC requests for clarification of compliance issues

Support communication related to all new DSG initiatives

Additional Tasks

Compile and prepare various weekly and monthly supply chain compliance reports following SOPs related to chargebacks reviewing for accuracy prior to uploading or approving in the compliance program

Identify opportunities for improvement during review of weekly chargebacks

Enter chargeback data into GTNexus/Tradecard for Import vendor

Review/complete additional tasks related to chargebacks for final approval

Respond to email requests from all VR mailboxes

Update SOPs as needed when changes are made to internal processes

Data Collection and Reporting

Assembling information from various programs to provide full compliance issue to vendor

Review weekly and monthly compliance data to determine vendor opportunities for improvement

Qualifications

Associate's Degree

1-3 years of experience

Working knowledge of supply chain systems (PKMS, EDI, PMMS/JDA, TMS preferred)

Exhibit critical thinking ability and reading comprehension skills.

Self-motivated with minimal supervision required

Ability to work in a team environment

Virtual Requirements

At DICK'S, we thrive on innovation and authenticity. That said, to protect the integrity and security of our hiring process, we ask that candidates do not use AI tools (like ChatGPT or others) during interviews or assessments. To ensure a smooth and secure experience, please note the following: Cameras must be on

during all virtual interviews.

AI tools are not permitted

to be used by the candidate during any part of the interview process.

Offers are contingent upon a

satisfactory background check

which may include

ID verification .

If you have any questions or need accommodations, we're here to help. Thanks for helping us keep the process fair and secure for everyone!

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