Russell Tobin's client a global pest control and hygiene company
is hiring Customer Service Representative in Tempe, AZ. Apply today for consideration! Employment Type:
Contract Job Title:
Customer Service Representative Pay rate:
$16/hr. to 17.35/hr. on W2 Location:
Tempe AZ 85282 Hours are 7:30 am - 4:00 pm M-F. Yes, onsite, 5 days a week Duration:
Till 05/08/2026, with possible extension Description: Summary
The main function of a customer service representative is to interact with customers to provide information in response to inquiries about products and services and to handle and resolve complaints. A typical customer service representative is responsible for determining the client’s issue, offer possible solutions or providing follow-up as needed. Customer service agents may be inbound, outbound or a combination of both. Job Responsibilities
Resolve customers’ service or billing complaints by performing activities such as exchanging merchandise, refunding money, and adjusting bills. Contact customers to respond to inquiries or to notify them of claim investigation results and any planned adjustments. Refer unresolved customer grievances to designated departments for further investigation. Keep records of customer interactions and transactions, recording details of inquiries, complaints, and comments, as well as actions taken. Skills
Verbal and written communication skills, attention to detail, customer service skills and interpersonal skills. Ability to work independently and manage one’s time. Ability to accurately document and record customer/client information. Previous experience with computer applications, such as MS Outlook or data entry software. Education/Experience
High school diploma or GED preferred. 0-2 years customer service-related experience required. Benefits that Russell Tobin offers
Russell Tobin offers eligible employee’s comprehensive healthcare coverage (medical, dental, and vision plans), supplemental coverage (accident insurance, critical illness insurance and hospital indemnity), a 401(k)-retirement savings, life & disability insurance, an employee assistance program, identity theft protection, legal support, auto and home insurance, pet insurance, and employee discounts with some preferred vendors.
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is hiring Customer Service Representative in Tempe, AZ. Apply today for consideration! Employment Type:
Contract Job Title:
Customer Service Representative Pay rate:
$16/hr. to 17.35/hr. on W2 Location:
Tempe AZ 85282 Hours are 7:30 am - 4:00 pm M-F. Yes, onsite, 5 days a week Duration:
Till 05/08/2026, with possible extension Description: Summary
The main function of a customer service representative is to interact with customers to provide information in response to inquiries about products and services and to handle and resolve complaints. A typical customer service representative is responsible for determining the client’s issue, offer possible solutions or providing follow-up as needed. Customer service agents may be inbound, outbound or a combination of both. Job Responsibilities
Resolve customers’ service or billing complaints by performing activities such as exchanging merchandise, refunding money, and adjusting bills. Contact customers to respond to inquiries or to notify them of claim investigation results and any planned adjustments. Refer unresolved customer grievances to designated departments for further investigation. Keep records of customer interactions and transactions, recording details of inquiries, complaints, and comments, as well as actions taken. Skills
Verbal and written communication skills, attention to detail, customer service skills and interpersonal skills. Ability to work independently and manage one’s time. Ability to accurately document and record customer/client information. Previous experience with computer applications, such as MS Outlook or data entry software. Education/Experience
High school diploma or GED preferred. 0-2 years customer service-related experience required. Benefits that Russell Tobin offers
Russell Tobin offers eligible employee’s comprehensive healthcare coverage (medical, dental, and vision plans), supplemental coverage (accident insurance, critical illness insurance and hospital indemnity), a 401(k)-retirement savings, life & disability insurance, an employee assistance program, identity theft protection, legal support, auto and home insurance, pet insurance, and employee discounts with some preferred vendors.
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