Overview
Hiscox USA is reimagining the future of digital insurance experiences. As a Digital UX/UI Designer, you will be responsible for shaping the look, feel, and function of our customer-facing applications—ensuring they are intuitive, engaging, and frictionless. You’ll collaborate closely with Product Managers, Engineers, and Marketing to deliver high-quality designs that elevate every customer interaction. This position plays a key role in our 2030 strategic vision to deliver exceptional digital experiences across all channels. Based in our Boston, MA office, this role requires an in–office presence of 2–3 days per week and reports to the Head of Digital Product Management. Key Responsibility Areas
User Interface & Experience Design
Design modern, user-centered interfaces for Quote & Bind, Self-Service, and other digital touchpoints. Create wireframes, mockups, prototypes, and high-fidelity visual designs that align with brand and accessibility standards. Apply design thinking to optimize user journeys and reduce friction across digital channels. Collaborative Product Development
Work closely with Product Managers and Engineers throughout the Agile development cycle. Translate product requirements and user stories into effective and elegant design solutions. Participate in user testing and design validation exercises to iterate based on feedback. Design Standards & Systems
Contribute to the evolution of a consistent design system and component library. Advocate for visual and interaction consistency across products and platforms. Ensure all designs are responsive and aligned with accessibility best practices (WCAG, ADA). Strategic Influence
Help define the future-state digital vision through design leadership and creativity. Influence product direction by grounding design in user research and behavioral insights. Work with Marketing and Brand teams to ensure alignment across digital assets and messaging. Qualifications
4+ years of experience in UI/UX design, preferably for web-based or mobile applications. Strong portfolio showcasing user-centered design solutions and visual storytelling. Proficiency in Figma (preferred), Sketch, Adobe Creative Suite, and prototyping tools. Experience working in Agile product development environments. Understanding front-end technologies (HTML/CSS/JS) and their impact on design feasibility. Knowledge of accessibility standards and inclusive design best practices. Bachelor\'s degree in design, HCI, or a related field; or equivalent practical experience. Hiscox Values
At Hiscox our spirit is in Challenging Convention and everything we do is guided by our Values. Courage: Dare to take a risk Ownership: Passionate, commercial and accountable Integrity: Do the right thing, however hard Connected: Together, build something better Human: Clear, fair and inclusive What Hiscox USA Offers
Competitive salary and bonus (based on personal & company performance) 401(k) with competitive company matching Comprehensive health insurance, vision, dental and FSA plans (medical, limited purpose, and dependent care) Company paid group term life, short- term disability and long-term disability coverage 24 Paid time off days, 2 Hiscox Days, 10 paid holidays, and ability to purchase 5 PTO days Paid parental leave 4 week paid sabbatical after every 5 years of service Financial Adoption Assistance and Medical Travel Reimbursement Programs Annual reimbursement up to $600 for health club membership or fees associated with any fitness program Company paid subscription to Headspace to support employees’ mental health and wellbeing Recipient of 2024 Cigna’s Well-Being Award for having a best-in-class health and wellness program Dynamic, creative and values-driven culture Modern and open office spaces, complimentary drinks Hybrid position requiring two in-office days per week Salary range: $100-$150k The actual salary for this position will be determined by a number of factors, including the scope, complexity and location of the role; the skills, education, training, credentials and experience of the candidate; and other conditions of employment. Work with amazing people and be part of a unique culture
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Hiscox USA is reimagining the future of digital insurance experiences. As a Digital UX/UI Designer, you will be responsible for shaping the look, feel, and function of our customer-facing applications—ensuring they are intuitive, engaging, and frictionless. You’ll collaborate closely with Product Managers, Engineers, and Marketing to deliver high-quality designs that elevate every customer interaction. This position plays a key role in our 2030 strategic vision to deliver exceptional digital experiences across all channels. Based in our Boston, MA office, this role requires an in–office presence of 2–3 days per week and reports to the Head of Digital Product Management. Key Responsibility Areas
User Interface & Experience Design
Design modern, user-centered interfaces for Quote & Bind, Self-Service, and other digital touchpoints. Create wireframes, mockups, prototypes, and high-fidelity visual designs that align with brand and accessibility standards. Apply design thinking to optimize user journeys and reduce friction across digital channels. Collaborative Product Development
Work closely with Product Managers and Engineers throughout the Agile development cycle. Translate product requirements and user stories into effective and elegant design solutions. Participate in user testing and design validation exercises to iterate based on feedback. Design Standards & Systems
Contribute to the evolution of a consistent design system and component library. Advocate for visual and interaction consistency across products and platforms. Ensure all designs are responsive and aligned with accessibility best practices (WCAG, ADA). Strategic Influence
Help define the future-state digital vision through design leadership and creativity. Influence product direction by grounding design in user research and behavioral insights. Work with Marketing and Brand teams to ensure alignment across digital assets and messaging. Qualifications
4+ years of experience in UI/UX design, preferably for web-based or mobile applications. Strong portfolio showcasing user-centered design solutions and visual storytelling. Proficiency in Figma (preferred), Sketch, Adobe Creative Suite, and prototyping tools. Experience working in Agile product development environments. Understanding front-end technologies (HTML/CSS/JS) and their impact on design feasibility. Knowledge of accessibility standards and inclusive design best practices. Bachelor\'s degree in design, HCI, or a related field; or equivalent practical experience. Hiscox Values
At Hiscox our spirit is in Challenging Convention and everything we do is guided by our Values. Courage: Dare to take a risk Ownership: Passionate, commercial and accountable Integrity: Do the right thing, however hard Connected: Together, build something better Human: Clear, fair and inclusive What Hiscox USA Offers
Competitive salary and bonus (based on personal & company performance) 401(k) with competitive company matching Comprehensive health insurance, vision, dental and FSA plans (medical, limited purpose, and dependent care) Company paid group term life, short- term disability and long-term disability coverage 24 Paid time off days, 2 Hiscox Days, 10 paid holidays, and ability to purchase 5 PTO days Paid parental leave 4 week paid sabbatical after every 5 years of service Financial Adoption Assistance and Medical Travel Reimbursement Programs Annual reimbursement up to $600 for health club membership or fees associated with any fitness program Company paid subscription to Headspace to support employees’ mental health and wellbeing Recipient of 2024 Cigna’s Well-Being Award for having a best-in-class health and wellness program Dynamic, creative and values-driven culture Modern and open office spaces, complimentary drinks Hybrid position requiring two in-office days per week Salary range: $100-$150k The actual salary for this position will be determined by a number of factors, including the scope, complexity and location of the role; the skills, education, training, credentials and experience of the candidate; and other conditions of employment. Work with amazing people and be part of a unique culture
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