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Benefit Specialist

Energy Distribution Partners, Chicago, Illinois, United States, 60290

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Energy Distribution Partn Chicago, IL 60606, USA

Description This is an office-based role working out of our Chicago office.

Job Purpose

As our Benefits Specialist, you will support EDP employees with day-to-day benefits administration and operational execution to ensure processes run smoothly, accurately, and consistently. This role serves as the first point of contact for general benefits questions and provides practical, service-oriented support, with guidance and escalation support from senior benefits leadership as needed.

Duties and Responsibilities

Benefits Operations & Administration

Assist with benefits onboarding and ensure new hire make elections or waive coverage within the eligibility period

Maintain data accuracy across HRIS and benefits platforms through timely updates, audits, and reconciliation

Coordinate and process benefit changes, and invoice requests in a timely and accurate manner, escalating issues as needed

Manage EDP Connect by maintaining current benefits content and coordinating with vendors on notifications and employee messaging

Support wellness initiatives by coordinating logistics, prize tracking, and reward distribution

Employee Support (Tier 1)

Serve as the first point of contact for general benefits questions

Resolve routine inquiries independently

Escalate complex or sensitive issues with appropriate context and documentation

Track carrier invoices and payment status

Identify discrepancies and prepare summaries for review

Submit, track, and monitor vendor support tickets as needed

Partner with Finance to reconcile carrier invoices and ensure accurate internal coding.

Leave of Absence (LOA)

Administer all leave programs, including FMLA, state-specific leaves, company medical leave, parental leave, personal leave, military leave, and ADA accommodations.

Serve as the primary contact for employees requesting leave; explain rights, responsibilities, timelines, and return to work processes.

Review and process leave request, medical certifications, extensions, and return to work documentation.

Track leave time, eligibility, and usage in accordance with federal/state laws and company policies.

Coordinate with payroll regarding timekeeping, pay adjustments, and benefits deductions during leave.

Ensure compliance with FMLA, ADA, HIPAA, and state leave regulations.

Communicate leave status updates to managers while protecting employee confidentiality.

Manage logistics, timelines, and system setup

Coordinate materials and employee communications (print + digital)

Track enrollment completion and prepare reports

Compliance & Reporting Support

Maintain audit-ready documentation (i.e., Plan documents (SPDs, SBCs), carrier contracts and amendments, open Enrollment material, benefit guides and employee communications, COBRA notices and election records, eligibility files and enrollment confirmations.

Pull recurring reports and eligibility files (i.e., Payroll /benefits comparison deduction reports, open enrollment summary reports, and new hire enrollment reports)

Support COBRA administrative processes

Other duties as assigned and needed

Qualifications

Bachelor’s degree in, Human Resources, or closely related

3-4 years of benefits experience.

Knowledge of HR systems and state/federal regulations.

Strong organizational and communication skills.

Ability to handle confidential information with discretion.

Attention to detail and accuracy

Ability to work independently with minimal supervision

Problem-solving and multitasking skills

Professionalism and integrity

Team orientated mindset

In Office-based role

Standard business hours, with potential for extended hours during peak HR cycles.

Direct Reports

None

Travel Requirements

0-5%

In addition to competitive wages, we are proud to offer a comprehensive benefits package to help support the physical and financial health of our employees and their families.

Our benefits program allows you to customize your coverage, to select the best plans to meet your family’s needs while taking advantage of tax savings. Eligible employees have the option to enroll in any of the following options with many of them offering pre-tax premium deductions to lower your taxable income, thereby reducing your income taxes.

Medical Insurance – multiple options to choose from

Voluntary Vision Insurance

Health Savings Account

Flexible Spending Account

Confidential Employee Assistance Program (EAP)

Voluntary Supplemental Life and AD&D Insurance

Voluntary Short-Term Disability

401(K) with Company Match

Tuition Reimbursement

As part of your comprehensive compensation package, we provide eligible employees with the following benefits at no cost:

Paid Holidays & Time Off

$50,000 Basic Life/AD&D benefit

Long Term Disability

Pay- Starting at $75,000, depending on experience

Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

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