A leading pharmaceutical company is seeking a Senior Manager CX Lead to drive Customer Experience innovation by collaborating with stakeholders, designers, and engineers. The role involves managing customer insights and delivering rapid prototypes using AI tools. The ideal candidate has at least 6 years of CX/UX experience, strong facilitation skills, and a demonstrated analytical mindset. This position is hybrid with an annual salary range of $124,400 to $201,400, plus a bonus potential of 17.5%.
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