Inside Sales Specialist - Kimball Hospitality, Jasper, IN - Jasper, IN
Kimball International, Jasper, Indiana, us, 47547
Job Description
The ideal candidate will located near Jasper, IN and work primarily from of our headquarters.
Responsibilities
Build and maintain relationships with appropriate customers
Collaborate with customers and determine project specific needs
Serve as a point of contact for specific customers
Address questions, concerns, and issues in a timely and professional manner
Maintain ongoing communication to build long-term customer relationships
Coordinate across departments to resolve issues and support on-time delivery
Support issue resolution and escalated when necessary
Respond to customer inquiries regarding pricing, lead times, and order status
Assist Sales Director with customer calls and account strategy
Participate in internal meetings related to project status and customer needs
Gain proficient knowledge and use of all business support materials and prototype products.
Understand market position (pricing, product, lead-time)
Submit Requests for Quote (RFQ)
Follow-up on quotes to understand new project timelines
Complete pricelist uploads
30% Travel
NOT IN SCOPE
Concession Approvals
Commission Assignment
Rebates Approvals
Pricing Approvals
Skills to Perform This Role Interpersonal Skills
Team Oriented
Customer-centric
Possess a high degree of integrity
Ability to build & sustain relationships
Organized
Assertive
Positive attitude
Honest and ethical
Ability to work in a fast-paced environment
Strong drive for individual and team success
Communication Skills
Effective listening skills
Strong written and verbal communication skills
Ability to communicate issues and propose solutions
Business Skills
Ability to support others
Demonstrated ability to understand customer needs
Ability to focus on tasks to meet deadlines
Ability to multi-task and prioritize
Detail Oriented
Technical Skills
Average skills in Microsoft Outlook
Average skills in Microsoft Excel
CRM experience
Job Requirements The ideal candidate will located near Jasper, IN and work primarily from of our headquarters.
Qualifications
Undergraduate degree preferred, and/or 2+ years' experience in sales and/or customer support role
EEO Statement The Company is an equal opportunity employer and does not discriminate on the basis of race, color, religion, sex, national origin, disability, protected veteran status, or other characteristics protected by law.
VISA Sponsorship Kimball International, Inc. will not sponsor applicants for this position for employment/work visa status (e.g.. H-1B)
Posting Location 47 KH HQ-00286
#J-18808-Ljbffr
Responsibilities
Build and maintain relationships with appropriate customers
Collaborate with customers and determine project specific needs
Serve as a point of contact for specific customers
Address questions, concerns, and issues in a timely and professional manner
Maintain ongoing communication to build long-term customer relationships
Coordinate across departments to resolve issues and support on-time delivery
Support issue resolution and escalated when necessary
Respond to customer inquiries regarding pricing, lead times, and order status
Assist Sales Director with customer calls and account strategy
Participate in internal meetings related to project status and customer needs
Gain proficient knowledge and use of all business support materials and prototype products.
Understand market position (pricing, product, lead-time)
Submit Requests for Quote (RFQ)
Follow-up on quotes to understand new project timelines
Complete pricelist uploads
30% Travel
NOT IN SCOPE
Concession Approvals
Commission Assignment
Rebates Approvals
Pricing Approvals
Skills to Perform This Role Interpersonal Skills
Team Oriented
Customer-centric
Possess a high degree of integrity
Ability to build & sustain relationships
Organized
Assertive
Positive attitude
Honest and ethical
Ability to work in a fast-paced environment
Strong drive for individual and team success
Communication Skills
Effective listening skills
Strong written and verbal communication skills
Ability to communicate issues and propose solutions
Business Skills
Ability to support others
Demonstrated ability to understand customer needs
Ability to focus on tasks to meet deadlines
Ability to multi-task and prioritize
Detail Oriented
Technical Skills
Average skills in Microsoft Outlook
Average skills in Microsoft Excel
CRM experience
Job Requirements The ideal candidate will located near Jasper, IN and work primarily from of our headquarters.
Qualifications
Undergraduate degree preferred, and/or 2+ years' experience in sales and/or customer support role
EEO Statement The Company is an equal opportunity employer and does not discriminate on the basis of race, color, religion, sex, national origin, disability, protected veteran status, or other characteristics protected by law.
VISA Sponsorship Kimball International, Inc. will not sponsor applicants for this position for employment/work visa status (e.g.. H-1B)
Posting Location 47 KH HQ-00286
#J-18808-Ljbffr