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Inside Sales Representative, Leasing

Essex Property Trust, Irvine, California, United States, 92713

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Overview

City : Irvine State : California Job Location : Irvine Regional Office (Derian) Position Type : Regular Leasing Inside Sales Representative

is an integral member of the Sales Team, functioning as the primary point of contact for prospective residents. This position is accountable for lead management, securing tour appointments, presenting community features to prospects to maximize leasing results, and providing exceptional customer service to prospects, residents, and colleagues. The role is also responsible for all administrative duties related to the sales function in the customer relationship management (CRM) software. Please note that Leasing Consultant is the internal title of this role. We are hiring for a March start date. You will have the opportunity to earn a base hourly rate of

$22.50 per hour

plus

about $100 per move-in lease

while engaging with a high volume of

inbound sales leads .

Comprehensive training

and

ongoing mentorship

are provided to support your success. The ideal candidate is ambitious, self-motivated, and driven by

opportunities for advancement . This role is located in a centralized sales hub; there is no face-to-face client interaction, and sales are conducted over the phone. What You Will Do

Works in a centralized sales hub and facilitates leasing remotely to maintain established target occupancy for the assigned portfolio on a weekly, monthly, quarterly, and annual basis. Manages incoming leads in the CRM system, schedules self-guided tours, and provides a high-quality leasing experience for future residents, including assessing clients' needs and matching them with the best home that fits their criteria. Manages pipeline and follows up with prospects by continuously reaching out with tailored updates to assist in their home search. Maintains in-depth knowledge of each community and apartments within the assigned portfolio. What You Will Need

High school diploma or GED equivalent 1+ years of experience in retail sales, inside sales, call center operations, customer service, or a related field with a focus on upselling Proven work experience in sales or customer service and a track record of achieving sales targets is preferred. Previous phone sales experience is a plus Proficient understanding of the Microsoft suite, familiarity with CRM systems and practices What The Job Requires

Work is primarily conducted in an office setting. Requires sitting at a desk or workstation for extended periods and the use of standard office equipment such as computers, phones, and printers. This role requires availability for five days each week, with the potential for including weekends in the schedule as necessary. Requires the ability to sit or stand for extended periods and minimal physical effort in day-to-day tasks. This role does not require any travel; work is primarily conducted at the office. What You Will Bring To The Table

Ability to comprehend and interpret instructions, short correspondence, and ask clarifying questions to ensure understanding. Ability to write routine reports and correspondence. Ability to respond to common inquiries or complaints from clients, coworkers, and/or supervisor. Ability to understand and carry out general instructions in standard situations. Ability to solve problems in standard situations. Requires basic analytical skills. Decisions made with general understanding of procedures and company policies to achieve set results and deadlines. Errors in judgment may cause short-term impact to coworkers and supervisor. All full-time regular associates are offered competitive salaries, opportunities for career growth, and are eligible for benefit packages that include medical, dental, vision, paid parental leave, 401k employer match, excellence rewards, wellness programs, and more. With 12 paid holidays and 15 PTO days, work/life balance is a priority. Additionally, most positions are eligible for a housing discount of 20%. Essex provides great communities in which to live, work and invest. We are a purpose-driven company and pride ourselves on promoting an internal culture of growth and opportunity by engaging, enabling, and empowering our teams. Working at Essex is not a destination; it is a journey where you can confidently build your career.

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