Account Manager Senior 60/40 Public Sector
Zebra Technology Corporation, Charlotte, North Carolina, United States, 28245
Remote Work: No
Overview At Zebra, we are a community of innovators who come together to create new ways of working. United by curiosity and a culture of caring, we develop smart solutions that anticipate our customer’s and partner’s needs and solve their challenges.
Being a part of Zebra Nation means you are seen, heard, valued, and respected. Drawing from our unique perspectives, we collaborate to deliver on our purpose. Here you are a part of a team pushing boundaries today to redefine the work of tomorrow for organizations, their employees, and those they serve.
You’ll have opportunities to learn and lead in a forward-thinking environment, defining your path to a fulfilling career while channeling your skills toward causes you care about – locally and globally.
Come make an impact every day at Zebra.
Takes ownership of assigned public sector end-user account(s) or territory; develops and executes sales strategy for assigned account(s) or territory with manager's input; develops strong relationships with key customer contacts and leverages to Zebra's advantage; creates and delivers high impact sales presentations and capable of product training; often used for those with strong technical background but limited sales experience or strong sales with limited product/market understanding.
Develops and executes sales strategies with minimal input from manager for a higher level of financial responsibility; proactively sells solutions encompassing a wide range of products or services; as required leverages relationships with other business units and/or external partners to deliver solution; develops strong relationships with key decision makers and influencers; initiates and leads customer presentations and value proposition creation.
Responsibilities
Knowledge/Expertise
Technical Skills - Uses advanced domain/solutions knowledge to competitive advantage
Knowledge of Zebra - Provides input into development of business products/services; understands and follows multi-business protocols
Sales Skills - Develops and adapts advanced sales strategies to unique customer needs; creates customer partnerships
Managerial Skills - Often leads others in their development; provides input to policies and practices
Business Acumen - Develops business solutions and directly addresses financial issues resulting in profitable revenue growth for Zebra; able to coordinate and present complete, complex solutions that meet customer needs and beat competition
Market/customer Knowledge - Acts as a resource to customers based on intimate knowledge of relevant industries and needs
Solution Complexity/Strategic Thinking
Nature of Problems Solved - Solves complex problems which may require unique solutions (e.g., unique applications of existing technologies) that are used across the business in similar situations
Role in Addressing Problems - Leads problem resolution, identifies appropriate resources, develops contingency plans
Complexity of Solutions - Typically medium to high complexity; has several complex projects, all of which require unique coordination of technical resources; multi-country issues may be involved
Freedom to Act
Level of Guidance - Demonstrates wide latitude for decisive action which could impact business initiatives/programs; exercises independent judgment within broadly defined practices/policies in selecting approach and technique
Takes Direction From - Manager and Business Unit Directors
Customer Interface
Role - Often leads semi-formal teams or significant portions of a large permanent team
Level of Customer Contact - Multiple decision makers and influencers for large deals with complexity
Main Level of Interaction - Leads negotiations on complex deals which may be primarily technical, financial or both
Required Knowledge of Customer - Industry strategies and customer positioning; customer financials and business drivers
Accountability
Business and Financial Impact - Responsible for revenue attainment, margins where appropriate, and personal expenses
Relative Size and Scope - Average to high individual quota for business in like roles or strategic growth potential to be there within a year or two
Types of Projects - Moderately complex deals with a few large, complex deals
Strategic Impact for Zebra - High in near term; medium in mid-term
Qualifications
Bachelors or equivalent experience; advanced degree preferred
5-8 years of applicable work experience
Uses advanced domain/solutions knowledge to competitive advantage
Develops and adapts advanced sales strategies to unique customer needs; creates customer partnerships
Often leads others in their development; provides input to policies and practices
#J-18808-Ljbffr
Overview At Zebra, we are a community of innovators who come together to create new ways of working. United by curiosity and a culture of caring, we develop smart solutions that anticipate our customer’s and partner’s needs and solve their challenges.
Being a part of Zebra Nation means you are seen, heard, valued, and respected. Drawing from our unique perspectives, we collaborate to deliver on our purpose. Here you are a part of a team pushing boundaries today to redefine the work of tomorrow for organizations, their employees, and those they serve.
You’ll have opportunities to learn and lead in a forward-thinking environment, defining your path to a fulfilling career while channeling your skills toward causes you care about – locally and globally.
Come make an impact every day at Zebra.
Takes ownership of assigned public sector end-user account(s) or territory; develops and executes sales strategy for assigned account(s) or territory with manager's input; develops strong relationships with key customer contacts and leverages to Zebra's advantage; creates and delivers high impact sales presentations and capable of product training; often used for those with strong technical background but limited sales experience or strong sales with limited product/market understanding.
Develops and executes sales strategies with minimal input from manager for a higher level of financial responsibility; proactively sells solutions encompassing a wide range of products or services; as required leverages relationships with other business units and/or external partners to deliver solution; develops strong relationships with key decision makers and influencers; initiates and leads customer presentations and value proposition creation.
Responsibilities
Knowledge/Expertise
Technical Skills - Uses advanced domain/solutions knowledge to competitive advantage
Knowledge of Zebra - Provides input into development of business products/services; understands and follows multi-business protocols
Sales Skills - Develops and adapts advanced sales strategies to unique customer needs; creates customer partnerships
Managerial Skills - Often leads others in their development; provides input to policies and practices
Business Acumen - Develops business solutions and directly addresses financial issues resulting in profitable revenue growth for Zebra; able to coordinate and present complete, complex solutions that meet customer needs and beat competition
Market/customer Knowledge - Acts as a resource to customers based on intimate knowledge of relevant industries and needs
Solution Complexity/Strategic Thinking
Nature of Problems Solved - Solves complex problems which may require unique solutions (e.g., unique applications of existing technologies) that are used across the business in similar situations
Role in Addressing Problems - Leads problem resolution, identifies appropriate resources, develops contingency plans
Complexity of Solutions - Typically medium to high complexity; has several complex projects, all of which require unique coordination of technical resources; multi-country issues may be involved
Freedom to Act
Level of Guidance - Demonstrates wide latitude for decisive action which could impact business initiatives/programs; exercises independent judgment within broadly defined practices/policies in selecting approach and technique
Takes Direction From - Manager and Business Unit Directors
Customer Interface
Role - Often leads semi-formal teams or significant portions of a large permanent team
Level of Customer Contact - Multiple decision makers and influencers for large deals with complexity
Main Level of Interaction - Leads negotiations on complex deals which may be primarily technical, financial or both
Required Knowledge of Customer - Industry strategies and customer positioning; customer financials and business drivers
Accountability
Business and Financial Impact - Responsible for revenue attainment, margins where appropriate, and personal expenses
Relative Size and Scope - Average to high individual quota for business in like roles or strategic growth potential to be there within a year or two
Types of Projects - Moderately complex deals with a few large, complex deals
Strategic Impact for Zebra - High in near term; medium in mid-term
Qualifications
Bachelors or equivalent experience; advanced degree preferred
5-8 years of applicable work experience
Uses advanced domain/solutions knowledge to competitive advantage
Develops and adapts advanced sales strategies to unique customer needs; creates customer partnerships
Often leads others in their development; provides input to policies and practices
#J-18808-Ljbffr