Overview
The Sales Specialist is responsible for producing additional revenue for the dealership by selling Finance and Insurance products to both new and used car customers while achieving a high level of customer satisfaction. Earning potential with commissions and bonuses up to $150,000 annually.
Responsibilities
Sells financing and insurance to customers
Responsible for the attainment and gross production of financial services’ goals and objectives
Reviews customer credit applications
Makes extended service contracts and other owner protection programs available to customers
Assesses profitability to dealership of financing arrangements
Ensures necessary documentation for each deal is complete by utilizing a deal checklist
Maintains Customer Satisfaction scores at or above company standards
Works closely with Product Sales Specialists
Ensures compliance with all laws and regulatory obligations relative to financial services and products
Supports the dealership’s initiative in Safeguard and Transaction compliance programs
Complies with all Safeguard and Transaction compliance rules and regulations
Ensures that all organizational activities and operations are carried out in compliance with organizational guidelines and local, state, and federal regulations and laws governing business operations
Reinforces company policies and adheres to company standards
Encourages compliance with applicable laws and regulations
Ensures adherence to F&I reporting requirements of company
Attends weekly team member meetings
Maintains effective employee relations
Promotes and maintains good ESI
Requirements
2 to 3 years customer service and/or sales experience in a high volume industry (Automotive required)
Outstanding written and verbal communication skills
General knowledge of the automotive industry
Customer focused
Energetic
Self-motivated
Ability to work evenings until 10:00 PM
Ability to work weekends as business needs dictate
Competencies
Self-starter driven to exceed personal and team goals
Provide exceptional customer service to both internal and external customers
Effectively communicate and collaborate with fellow employees
Superior organizational skills
Ability to multi-task
Analytical thinker able to identify problems and present solutions
In return for your invaluable knowledge, skills, talent and ambition, Toyota of Clermont offers competitive salaries and benefits.
Employment is contingent upon successful completion of a background investigation.
Toyota of Clermont is proud to be an Equal Opportunity Employer.
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Responsibilities
Sells financing and insurance to customers
Responsible for the attainment and gross production of financial services’ goals and objectives
Reviews customer credit applications
Makes extended service contracts and other owner protection programs available to customers
Assesses profitability to dealership of financing arrangements
Ensures necessary documentation for each deal is complete by utilizing a deal checklist
Maintains Customer Satisfaction scores at or above company standards
Works closely with Product Sales Specialists
Ensures compliance with all laws and regulatory obligations relative to financial services and products
Supports the dealership’s initiative in Safeguard and Transaction compliance programs
Complies with all Safeguard and Transaction compliance rules and regulations
Ensures that all organizational activities and operations are carried out in compliance with organizational guidelines and local, state, and federal regulations and laws governing business operations
Reinforces company policies and adheres to company standards
Encourages compliance with applicable laws and regulations
Ensures adherence to F&I reporting requirements of company
Attends weekly team member meetings
Maintains effective employee relations
Promotes and maintains good ESI
Requirements
2 to 3 years customer service and/or sales experience in a high volume industry (Automotive required)
Outstanding written and verbal communication skills
General knowledge of the automotive industry
Customer focused
Energetic
Self-motivated
Ability to work evenings until 10:00 PM
Ability to work weekends as business needs dictate
Competencies
Self-starter driven to exceed personal and team goals
Provide exceptional customer service to both internal and external customers
Effectively communicate and collaborate with fellow employees
Superior organizational skills
Ability to multi-task
Analytical thinker able to identify problems and present solutions
In return for your invaluable knowledge, skills, talent and ambition, Toyota of Clermont offers competitive salaries and benefits.
Employment is contingent upon successful completion of a background investigation.
Toyota of Clermont is proud to be an Equal Opportunity Employer.
#J-18808-Ljbffr