Overview
Corporate Technologies
is a leading provider of managed IT solutions to businesses and institutions in Minnesota, Michigan, North Dakota, Southern California, and New Jersey. With over 40 years of experience and more than 200 employees, Corporate Technologies provides Fortune 500 level IT support to small and medium sized businesses. We offer unique IT solutions, including managed IT services, cloud services, staffing, voice and data systems, storage and virtualization, consulting, and networking solutions. If you are looking to break into the IT industry this may be a great opportunity for you.
We would love for you to bring your skills and be part of our team!
At
Corporate Technologies , it’s much more than just a job; it’s a career where you will learn, grow, and enjoy what you do every day. Our goal is to recruit and retain great people and in turn provide great employee experience. We offer a collaborative team environment, competitive salaries, and benefit program, as well as hands on training and career development.
Position Our company is seeking a passionate and motivated
Account Manager
who is highly experienced in delivering exceptional customer service to our valued customers. The ideal candidate will have extensive knowledge of our product line and the ability to quickly determine the best solution to meet customers\' needs. The successful individual will help build relationships with both existing and potential customers while implementing programs that are mutually beneficial to the company and its customers.
Responsibilities
Develop trusted advisor relationships with assigned customer base
Build and maintain strong, long-lasting client relationships
Ensure the timely and successful delivery of our IT solutions according to customer needs and objectives
Develop new business with existing clients and/or identify areas of improvement
Quarterly onsite meetings with assigned customers providing recommendations and to ensure customer satisfaction
Clearly communicate the progress of monthly/quarterly initiatives with management and clients
Prepare and review reports on account status with your customers
Collaborate with engineers and operations to identify and grow opportunities within your base clients
Assist with challenging client requests or issue escalations as needed
Prepare and present proposals for products and service offerings
Document customer interactions or transactions, recording details of inquiries, complaints or comments including actions taken
Qualifications
Preferred experience in customer service, an education in Information Technology or an understanding in IT is a plus. Some sales experience would be helpful but not a requirement.
Ability to organize and manage multiple priorities
Problem analysis and problem resolution at both a strategic and functional level
Excellent listening, negotiation, and presentation abilities
Strong verbal and written communication skills needed
Must work effectively with senior-level executives and staff; must also be able to work independently
Must have strong interpersonal skills, good judgment and be capable of communicating with a diverse range of individuals
Excellent computer skills including all MS Office applications (Word, Excel, Outlook, PowerPoint) required
Must have strong customer support orientation for external customers, demonstrated professional demeanor, and the ability to maintain confidential information
Must have a valid driver's license and clean driving record
Job Type: Full-time
Pay and Benefits Pay:
$45,000.00 base pay. Potential to earn $160,000 per year with commission
401(k) matching
Cell phone reimbursement (depending on position)
Dental insurance
Disability insurance
Employee discount
Flexible spending account
Health insurance
Health savings account
Life insurance
Mileage reimbursement
Paid time off
Paid training
Vision insurance
Equal Employment Opportunity Corporate Technologies is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based on race, color, religion, gender, sexual orientation, age, national origin, disability, or any other protected status. We encourage all qualified applicants to apply.
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is a leading provider of managed IT solutions to businesses and institutions in Minnesota, Michigan, North Dakota, Southern California, and New Jersey. With over 40 years of experience and more than 200 employees, Corporate Technologies provides Fortune 500 level IT support to small and medium sized businesses. We offer unique IT solutions, including managed IT services, cloud services, staffing, voice and data systems, storage and virtualization, consulting, and networking solutions. If you are looking to break into the IT industry this may be a great opportunity for you.
We would love for you to bring your skills and be part of our team!
At
Corporate Technologies , it’s much more than just a job; it’s a career where you will learn, grow, and enjoy what you do every day. Our goal is to recruit and retain great people and in turn provide great employee experience. We offer a collaborative team environment, competitive salaries, and benefit program, as well as hands on training and career development.
Position Our company is seeking a passionate and motivated
Account Manager
who is highly experienced in delivering exceptional customer service to our valued customers. The ideal candidate will have extensive knowledge of our product line and the ability to quickly determine the best solution to meet customers\' needs. The successful individual will help build relationships with both existing and potential customers while implementing programs that are mutually beneficial to the company and its customers.
Responsibilities
Develop trusted advisor relationships with assigned customer base
Build and maintain strong, long-lasting client relationships
Ensure the timely and successful delivery of our IT solutions according to customer needs and objectives
Develop new business with existing clients and/or identify areas of improvement
Quarterly onsite meetings with assigned customers providing recommendations and to ensure customer satisfaction
Clearly communicate the progress of monthly/quarterly initiatives with management and clients
Prepare and review reports on account status with your customers
Collaborate with engineers and operations to identify and grow opportunities within your base clients
Assist with challenging client requests or issue escalations as needed
Prepare and present proposals for products and service offerings
Document customer interactions or transactions, recording details of inquiries, complaints or comments including actions taken
Qualifications
Preferred experience in customer service, an education in Information Technology or an understanding in IT is a plus. Some sales experience would be helpful but not a requirement.
Ability to organize and manage multiple priorities
Problem analysis and problem resolution at both a strategic and functional level
Excellent listening, negotiation, and presentation abilities
Strong verbal and written communication skills needed
Must work effectively with senior-level executives and staff; must also be able to work independently
Must have strong interpersonal skills, good judgment and be capable of communicating with a diverse range of individuals
Excellent computer skills including all MS Office applications (Word, Excel, Outlook, PowerPoint) required
Must have strong customer support orientation for external customers, demonstrated professional demeanor, and the ability to maintain confidential information
Must have a valid driver's license and clean driving record
Job Type: Full-time
Pay and Benefits Pay:
$45,000.00 base pay. Potential to earn $160,000 per year with commission
401(k) matching
Cell phone reimbursement (depending on position)
Dental insurance
Disability insurance
Employee discount
Flexible spending account
Health insurance
Health savings account
Life insurance
Mileage reimbursement
Paid time off
Paid training
Vision insurance
Equal Employment Opportunity Corporate Technologies is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based on race, color, religion, gender, sexual orientation, age, national origin, disability, or any other protected status. We encourage all qualified applicants to apply.
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