Manager, Sales Development - Chicago (Hybrid)
Firstup, Chicago, Illinois, United States, 60290
Manager, Sales Development
At Firstup, our mission is to improve the employee experience at every moment that matters, large and small. As the communications pipeline for the world's workforce, we now serve 40 of the Fortune 100 companies, reaching and connecting more than 17 million employees daily.
Joining Firstup means joining a movement to make work better for every worker. As the world’s first intelligent communication platform, Firstup meaningfully engages employees at every moment from hire to retire, and delivers engagement insights to help companies support, promote and retain their talent.
The Manager, Sales Development at Firstup will lead an extremely motivated, dedicated, and experienced team, passionate about creating a connected, inclusive, and engaged workforce. This role is an integral part of our Sales and Marketing leadership team and will build a clear structure and strategy through working closely with both the sales team and the larger marketing organization, as well as leveraging data to iterate and improve this strategy, and ultimately SDR productivity. This role is in office 4 days a week.
Responsibilities
Attract, hire, develop, and retain world-class SDR talent
Analyze metrics and leverage data to improve pipeline generation and drive performance
Provide daily, weekly, and monthly reporting to key stakeholders across sales, marketing, and finance on volume statistics, pipeline, conversions, and playbook effectiveness
Work closely with Sales, Demand Generation, and Marketing leadership to ensure the success of campaigns, while providing constructive feedback on how to improve.
Build inbound and outbound prospecting playbooks using a multichannel and multi-threaded approach
Leverage creative marketing and sales tactics to help the SDR team prospect and engage with multiple buyer personas across HR, Marketing, Comms, and IT in key verticals such as healthcare, manufacturing, business services, and retail
Work closely with sales and marketing, leadership and the enablement team on developing continuous learning programs and education programs targeted at developing a strong talent pool for Firstup
Create growth paths for team members, both within the department as well as growth to other departments
Manage vendor relationships and work to optimize the SDR tech stack
Identify and make recommendations for improvement in the areas of process, efficiency, and productivity
Keep abreast of industry trends and bring best practices for SDR hiring, training, and coaching
Refine and evolve a scalable, measurable, and predictable process for running and growing the SDR team
Continue building on a fun culture, where people love coming to work by maintaining a high level of enthusiasm and motivation
Minimum Qualifications
Bachelor’s degree in business administration or a related field of study, or commensurate professional experience
Experience as a successful SDR. Proven track record of delivering sales pipeline.
Experience leading an SDR team
An achievement mindset, intrinsically motivated, results-oriented, and accountable
Experience with Salesforce and data reporting
Experience selling to IT, marketing, HR, communication buyer personas
Strong recruiting and interview skills
Deeply passionate about Sales Development, coaching, and developing talent
High levels of self-motivation, ownership, and adaptability, with the ability to handle multiple responsibilities
Moves quickly, thinks strategically, superb at tactical execution
Charismatic servant leader
Proficient Salesforce user
Why Firstup? Because you care - about people, the work you do, and the connections you make. Work is such a large part of life; it only makes sense to make it awesome.
Firstup is committed to providing equal employment opportunities to all applicants for employment and to all employees, without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, protected disability, veteran status, or any other protected status in accordance with applicable federal, state or local laws.
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Joining Firstup means joining a movement to make work better for every worker. As the world’s first intelligent communication platform, Firstup meaningfully engages employees at every moment from hire to retire, and delivers engagement insights to help companies support, promote and retain their talent.
The Manager, Sales Development at Firstup will lead an extremely motivated, dedicated, and experienced team, passionate about creating a connected, inclusive, and engaged workforce. This role is an integral part of our Sales and Marketing leadership team and will build a clear structure and strategy through working closely with both the sales team and the larger marketing organization, as well as leveraging data to iterate and improve this strategy, and ultimately SDR productivity. This role is in office 4 days a week.
Responsibilities
Attract, hire, develop, and retain world-class SDR talent
Analyze metrics and leverage data to improve pipeline generation and drive performance
Provide daily, weekly, and monthly reporting to key stakeholders across sales, marketing, and finance on volume statistics, pipeline, conversions, and playbook effectiveness
Work closely with Sales, Demand Generation, and Marketing leadership to ensure the success of campaigns, while providing constructive feedback on how to improve.
Build inbound and outbound prospecting playbooks using a multichannel and multi-threaded approach
Leverage creative marketing and sales tactics to help the SDR team prospect and engage with multiple buyer personas across HR, Marketing, Comms, and IT in key verticals such as healthcare, manufacturing, business services, and retail
Work closely with sales and marketing, leadership and the enablement team on developing continuous learning programs and education programs targeted at developing a strong talent pool for Firstup
Create growth paths for team members, both within the department as well as growth to other departments
Manage vendor relationships and work to optimize the SDR tech stack
Identify and make recommendations for improvement in the areas of process, efficiency, and productivity
Keep abreast of industry trends and bring best practices for SDR hiring, training, and coaching
Refine and evolve a scalable, measurable, and predictable process for running and growing the SDR team
Continue building on a fun culture, where people love coming to work by maintaining a high level of enthusiasm and motivation
Minimum Qualifications
Bachelor’s degree in business administration or a related field of study, or commensurate professional experience
Experience as a successful SDR. Proven track record of delivering sales pipeline.
Experience leading an SDR team
An achievement mindset, intrinsically motivated, results-oriented, and accountable
Experience with Salesforce and data reporting
Experience selling to IT, marketing, HR, communication buyer personas
Strong recruiting and interview skills
Deeply passionate about Sales Development, coaching, and developing talent
High levels of self-motivation, ownership, and adaptability, with the ability to handle multiple responsibilities
Moves quickly, thinks strategically, superb at tactical execution
Charismatic servant leader
Proficient Salesforce user
Why Firstup? Because you care - about people, the work you do, and the connections you make. Work is such a large part of life; it only makes sense to make it awesome.
Firstup is committed to providing equal employment opportunities to all applicants for employment and to all employees, without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, protected disability, veteran status, or any other protected status in accordance with applicable federal, state or local laws.
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