RedCircle is a podcast monetization platform, providing a first-of-its-kind, fully-automated podcast advertising solution. With our ad platform, RAP, advertisers can execute high-scale / high-performance podcast media buys on hundreds of shows in just a few clicks. For podcast creators, RAP provides important revenue and a streamlined system for managing complex ad deals. In short, RedCircle is about getting podcasters paid — while helping advertisers grow through podcast ads.
We’re looking for a
Podcast Account Manager
to join our team, focusing on podcaster support, onboarding, and long-term success. In this role, you’ll work closely with creators to ensure they have a smooth onboarding experience, their information is up to date, and their campaigns run effectively. You’ll be the go-to point of contact for podcasters — answering questions, troubleshooting issues, and keeping them engaged with the RedCircle platform. This position is based in either
Los Angeles
or
Boston
and follows a
hybrid schedule
(2-3 days per week in the office). Core Responsibilities: Guide new podcasters through the onboarding process, including initial account setup, billing connection, and introduction to RedCircle tools. Conduct regular platform audits to ensure show eligibility and to keep creator information up to date.. Respond promptly and effectively to podcaster support needs, ensuring high satisfaction and retention. Schedule calls with creators as needed to address delivery, inventory, or technical issues. Manage the podcast application process and proactively review new submissions for quality and eligibility. Conduct proactive outreach to creators when needed by the sales or account management team. Send initial welcome communications with resources, FAQs, and next steps for new shows. Conduct routine check-ins to review campaign performance, fill rates, and ensure continued platform alignment. Collaborate cross-functionally to troubleshoot issues and improve podcaster experience. Assist with the annual NPS survey to gather podcaster feedback and identify opportunities for platform and customer support improvement. Has
3–5 years
of experience in account management, customer success, or client-facing roles, ideally in digital media, podcasting, or advertising. Is highly organized with exceptional attention to detail and the ability to manage multiple accounts at once. Brings strong communication skills — via email, phone, and video calls — and can build rapport quickly. Thrives in a fast-paced environment and is proactive in identifying and solving problems. Is comfortable with technical tools and data, with the ability to interpret and explain campaign performance metrics. Lives in Los Angeles (or is willing to relocate) and can work
2-3 days per week in-office . Salary Range:
$65,000 – $130,000, commensurate with experience. RedCircle is an equal opportunity employer.
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Podcast Account Manager
to join our team, focusing on podcaster support, onboarding, and long-term success. In this role, you’ll work closely with creators to ensure they have a smooth onboarding experience, their information is up to date, and their campaigns run effectively. You’ll be the go-to point of contact for podcasters — answering questions, troubleshooting issues, and keeping them engaged with the RedCircle platform. This position is based in either
Los Angeles
or
Boston
and follows a
hybrid schedule
(2-3 days per week in the office). Core Responsibilities: Guide new podcasters through the onboarding process, including initial account setup, billing connection, and introduction to RedCircle tools. Conduct regular platform audits to ensure show eligibility and to keep creator information up to date.. Respond promptly and effectively to podcaster support needs, ensuring high satisfaction and retention. Schedule calls with creators as needed to address delivery, inventory, or technical issues. Manage the podcast application process and proactively review new submissions for quality and eligibility. Conduct proactive outreach to creators when needed by the sales or account management team. Send initial welcome communications with resources, FAQs, and next steps for new shows. Conduct routine check-ins to review campaign performance, fill rates, and ensure continued platform alignment. Collaborate cross-functionally to troubleshoot issues and improve podcaster experience. Assist with the annual NPS survey to gather podcaster feedback and identify opportunities for platform and customer support improvement. Has
3–5 years
of experience in account management, customer success, or client-facing roles, ideally in digital media, podcasting, or advertising. Is highly organized with exceptional attention to detail and the ability to manage multiple accounts at once. Brings strong communication skills — via email, phone, and video calls — and can build rapport quickly. Thrives in a fast-paced environment and is proactive in identifying and solving problems. Is comfortable with technical tools and data, with the ability to interpret and explain campaign performance metrics. Lives in Los Angeles (or is willing to relocate) and can work
2-3 days per week in-office . Salary Range:
$65,000 – $130,000, commensurate with experience. RedCircle is an equal opportunity employer.
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