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Field Account Manager – Trenton/Princeton/Cherry Hill (NJ)

Auctane LLC, Trenton, New Jersey, us, 08628

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Overview

Field Account Manager - Trenton/Princeton/Cherry Hill (NJ). Location: Trenton, Princeton, or Cherry Hill, New Jersey. What you will do

Drive Expansion Revenue:

Grow revenue within an assigned book of merchants by increasing product adoption, upgrading software plans, and expanding usage of advanced ShipStation features. Consultative Feature Sales:

Use MEDDPICC sales methodology to identify and cross-sell underutilized software capabilities and consult with merchants on how to leverage ShipStation’s tools to optimize their workflows. Adoption-Led Sales Motion:

Use data, usage signals, and discovery conversations to identify underutilized features and integrations, then position those capabilities as solutions to real business challenges. Manage a High-Volume Book of Business:

Own and prioritize a large portfolio of active customers, balancing proactive outreach, renewals, and expansion opportunities to maximize long-term account value. Quota Attainment:

Consistently meet or exceed quarterly sales quotas through repeatable software sales motions. Carrier Integration & Volume:

Support carrier growth initiatives by ensuring merchants are effectively using software integrations to unlock incremental shipping volume. Strategic Forecasting:

Maintain an accurate pipeline and forecast reporting for your territory, ensuring transparency in software adoption trends. Channel Management:

Drive new logo sales through co-selling with carrier partners. Build rapport with channel partners through education and collaborative sales efforts. Who we are looking for

Expansion & Account Growth Selling:

2-3 years of demonstrated ability to grow a book of business through upsell, cross-sell, renewals, and increased product adoption. Consultative SaaS Selling:

Experience translating software capabilities into tangible business outcomes for SMB and mid-market customers, positioning the platform as a strategic operational tool. Technical & E-commerce Fluency:

Strong working knowledge of SaaS platforms, API-driven workflows, and e-commerce ecosystems (e.g., Amazon, Shopify), with the ability to guide merchants on integrations and automation. Adoption Strategy:

Proven experience in driving "stickiness" within a platform by increasing user engagement with advanced features. Execution-Focused:

A disciplined approach to managing a high-volume territory with a focus on fast time-to-value for customers. What will make you stand out

Top performance in prior role(s). Compensation and location

For applicants based in New Jersey, the compensation range for this role starts at $135,000 OTE. Benefits and perks

Fully Paid Annual International President\'s Club Trip (Auctane Employee Plus One) Exciting and Motivating Annual Global Revenue Kick Off Week at HQ in Austin, TX 401k employer matching program Annual merit reviews, health and wellness plans, Employee Assistance Program (up to 8 free mental health sessions), gym discounts, education reimbursement, Employee Referral Program An inclusive and upbeat work environment with an HQ in central Austin, Texas. Location and travel

Location: Trenton, Princeton or Cherry Hill, New Jersey. Travel within the territory is required for in-person customer engagement, about 4 days per week. Additional Position Duties

Sit for prolonged periods of time Utilize wrist and hands for a prolonged period of time Stand for short periods Speaking and conversing with others Lift up to 25 lbs without assistance up to chest height Equal Opportunity

Equal Opportunity Employer/Veterans/Disabled. Privacy and legal notices

For California residents, privacy information and CPRA notices may apply. This posting may contain federal contractor disclosures and related information as required.

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