Overview
Joining The American Red Cross is like nothing else – it’s as much something you feel as something you do. You become a vital part of the world’s largest humanitarian network, joining a team of welcoming individuals who are exceptional yet unassuming, diverse yet uncompromising in unity. You grow your career within a movement that matters where success is measured in people helped, communities made whole, and individuals equipped to change lives for the better. When you choose to be a force for good, you\'ll have mentors who empower your growth along a purposeful career path. You align your life\'s work with an ongoing mission that\'s bigger than all of us. As you care for others, you\'re cared for with competitive compensation and benefits, and you join a community that respects who you are away from work as much as what you do at work. Job Description WHAT YOU NEED TO KNOW (Job Overview): The Engagement Specialist is responsible for assisting with the implementation and execution of programs, projects and initiatives to increase and strengthen the engagement of volunteers. Additionally, assist with the screenings, referrals, and placement of prospective volunteers to effectively support regional goals and mission critical activities. This role is not eligible for relocation assistance. Key Responsibilities
Subject matter expertise and regional resources for volunteer engagement best practices, including youth programs and Red Cross Clubs. Assist in ensuring all prospective volunteers are screened and referred to departments for interviews. Assist internal partners with ensuring they have a comprehensive volunteer engagement onboarding program. Responsible for managing volunteer recognition program and events across the region. Assist internal partners with the development and execution of their department recognition programs. Support the Regional Event Based Volunteer plan. Provide support to the Regional Volunteer Services Officer or Sr. Engagement Specialist by: a) Help implement strategies and tactics to improve volunteer engagement; b) Assist with the development and implementation of a volunteer engagement/retention strategy; c) Provide reporting and metric analysis support; d) Assist in monitoring and reviewing volunteer satisfaction data with departments to develop strategies to improve volunteer satisfaction. Support Volunteer Services\' regional training plan, which includes in-person and online volunteer courses. Manage regional volunteer communications, including newsletter and emails. Ensure assigned volunteers are trained, receive ongoing support, and foster a rewarding environment to maximize engagement. Minimum Qualifications
Education:
Bachelor\'s degree or equivalent combination of related education and experience required. Experience:
Minimum 3 to 5 years of experience implementing and advancing staff related programs. Knowledge of volunteer programs and policies preferred.
Management Experience:
N/A Travel:
Ability to travel to field offices and events. Physical Requirements:
Physical requirements are those present in normal office environment conditions. Operational flexibility is required to meet sudden and unpredictable needs. Ability to use a personal computer, applicable software, and office equipment for sustained periods of time. May include sitting for long periods of time, driving a vehicle, and working under challenging conditions. Disclaimer:
The above statements describe the general nature and level of work performed by individuals assigned to this position and are not an exhaustive list of responsibilities, duties and skills required. Skills & Abilities
Knowledge:
Group dynamics, customer maintenance techniques, influencing skills, and the ability to effectively implement programs are preferred.
Other:
Intermediate proficiency with MS Office applications (Word, Excel, PowerPoint, Outlook). Preferred Qualifications (What Will Give You a Competitive Edge) Team Player
– Demonstrates strong collaboration skills and contributes positively to team goals. Accountability
– Takes ownership of responsibilities, delivers on commitments, and maintains a high level of reliability. Effective Written & Verbal Communication
– Communicates clearly, professionally, and confidently across various audiences and formats. Presentation Skills
– Able to create and deliver engaging, organized, and impactful presentations. Ability to Build Effective Relationships
– Establishes trust and rapport with candidates, hiring managers, and cross-functional partners. Persuasion
– Capable of influencing and motivating others through thoughtful communication and strong interpersonal skills. Confidence
– Approaches interactions, decisions, and recommendations with a high degree of self-assurance and professionalism. Benefits
As a mission-based organization, we offer a comprehensive package that includes: Medical, Dental, Vision plans Health Spending Accounts & Flexible Spending Accounts PTO: Starting at 15 days a year; based on type of job and tenure Holidays: 11 paid holidays comprised of six core holidays and five floating holidays 401K with up to 6% match Paid Family Leave Employee Assistance Disability and Insurance: Short + Long Term Service Awards and recognition Apply now. Joining our team will provide you with the opportunity to make your career a force for good! The American Red Cross is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. Qualified applicants with arrest or conviction records will be considered for employment in accordance with relevant fair chance laws. Interested in volunteering? Visit redcross.org/volunteertoday to learn more about our most-needed volunteer positions. To view the EEOC Summary of Rights, see the Summary of Rights.
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Joining The American Red Cross is like nothing else – it’s as much something you feel as something you do. You become a vital part of the world’s largest humanitarian network, joining a team of welcoming individuals who are exceptional yet unassuming, diverse yet uncompromising in unity. You grow your career within a movement that matters where success is measured in people helped, communities made whole, and individuals equipped to change lives for the better. When you choose to be a force for good, you\'ll have mentors who empower your growth along a purposeful career path. You align your life\'s work with an ongoing mission that\'s bigger than all of us. As you care for others, you\'re cared for with competitive compensation and benefits, and you join a community that respects who you are away from work as much as what you do at work. Job Description WHAT YOU NEED TO KNOW (Job Overview): The Engagement Specialist is responsible for assisting with the implementation and execution of programs, projects and initiatives to increase and strengthen the engagement of volunteers. Additionally, assist with the screenings, referrals, and placement of prospective volunteers to effectively support regional goals and mission critical activities. This role is not eligible for relocation assistance. Key Responsibilities
Subject matter expertise and regional resources for volunteer engagement best practices, including youth programs and Red Cross Clubs. Assist in ensuring all prospective volunteers are screened and referred to departments for interviews. Assist internal partners with ensuring they have a comprehensive volunteer engagement onboarding program. Responsible for managing volunteer recognition program and events across the region. Assist internal partners with the development and execution of their department recognition programs. Support the Regional Event Based Volunteer plan. Provide support to the Regional Volunteer Services Officer or Sr. Engagement Specialist by: a) Help implement strategies and tactics to improve volunteer engagement; b) Assist with the development and implementation of a volunteer engagement/retention strategy; c) Provide reporting and metric analysis support; d) Assist in monitoring and reviewing volunteer satisfaction data with departments to develop strategies to improve volunteer satisfaction. Support Volunteer Services\' regional training plan, which includes in-person and online volunteer courses. Manage regional volunteer communications, including newsletter and emails. Ensure assigned volunteers are trained, receive ongoing support, and foster a rewarding environment to maximize engagement. Minimum Qualifications
Education:
Bachelor\'s degree or equivalent combination of related education and experience required. Experience:
Minimum 3 to 5 years of experience implementing and advancing staff related programs. Knowledge of volunteer programs and policies preferred.
Management Experience:
N/A Travel:
Ability to travel to field offices and events. Physical Requirements:
Physical requirements are those present in normal office environment conditions. Operational flexibility is required to meet sudden and unpredictable needs. Ability to use a personal computer, applicable software, and office equipment for sustained periods of time. May include sitting for long periods of time, driving a vehicle, and working under challenging conditions. Disclaimer:
The above statements describe the general nature and level of work performed by individuals assigned to this position and are not an exhaustive list of responsibilities, duties and skills required. Skills & Abilities
Knowledge:
Group dynamics, customer maintenance techniques, influencing skills, and the ability to effectively implement programs are preferred.
Other:
Intermediate proficiency with MS Office applications (Word, Excel, PowerPoint, Outlook). Preferred Qualifications (What Will Give You a Competitive Edge) Team Player
– Demonstrates strong collaboration skills and contributes positively to team goals. Accountability
– Takes ownership of responsibilities, delivers on commitments, and maintains a high level of reliability. Effective Written & Verbal Communication
– Communicates clearly, professionally, and confidently across various audiences and formats. Presentation Skills
– Able to create and deliver engaging, organized, and impactful presentations. Ability to Build Effective Relationships
– Establishes trust and rapport with candidates, hiring managers, and cross-functional partners. Persuasion
– Capable of influencing and motivating others through thoughtful communication and strong interpersonal skills. Confidence
– Approaches interactions, decisions, and recommendations with a high degree of self-assurance and professionalism. Benefits
As a mission-based organization, we offer a comprehensive package that includes: Medical, Dental, Vision plans Health Spending Accounts & Flexible Spending Accounts PTO: Starting at 15 days a year; based on type of job and tenure Holidays: 11 paid holidays comprised of six core holidays and five floating holidays 401K with up to 6% match Paid Family Leave Employee Assistance Disability and Insurance: Short + Long Term Service Awards and recognition Apply now. Joining our team will provide you with the opportunity to make your career a force for good! The American Red Cross is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. Qualified applicants with arrest or conviction records will be considered for employment in accordance with relevant fair chance laws. Interested in volunteering? Visit redcross.org/volunteertoday to learn more about our most-needed volunteer positions. To view the EEOC Summary of Rights, see the Summary of Rights.
#J-18808-Ljbffr