One Stop Ops & Omni-Channel Salesforce Specialist

A prominent educational institution is seeking an Operations Support Specialist to enhance its student services. The role involves managing technology systems, analyzing communication channel performance, and recommending service improvements. Candidates should have a Bachelor's degree in IT or related fields and at least 2 years of experience with Salesforce and customer-facing technology. This position emphasizes personalized service and collaboration across departments, making it essential for improving the educational experience of students. #J-18808-Ljbffr