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Customer Relations Representative - State Farm Agent Team Member

Shannonrikard, Columbia, South Carolina, us, 29228

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Customer Relations Representative - State Farm Agent Team Member

Full Time in Columbia - SC Replies within 24 hours Benefits

Simple IRA Bonus based on performance Competitive salary Flexible schedule Opportunity for advancement Paid time off Training & development About Our Agency

With more than 10 years of serving our community, our office has grown into a close-knit team that truly feels like family. We currently have three full-time and two part-time team members who bring energy, collaboration, and genuine care to our work every day. We enjoy creating an environment where people feel supported and valued—from offering drinks, snacks, and a full coffee bar to celebrating small traditions that bring us together. One of our favorites is Thankful Thursday, where we rotate preparing a meal and share lunch as a team. We also provide the opportunity to participate in a retirement plan, giving our team the chance to grow both personally and professionally. If you’re looking for a place where you can grow, feel connected, and make an impact, this could be the right fit for you. Role Description

As a Customer Relations Representative - State Farm Agent Team Member with Shannon Rikard - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support. We look forward to connecting with you if you are the ideal customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates. Responsibilities

Manage customer inquiries and resolve issues. Maintain customer records and update information as needed. Assist with customer retention strategies. Coordinate with other departments to ensure customer satisfaction. Qualifications

Communication and problem-solving skills. Experience in customer service preferred. Ability to handle high-stress situations calmly. Compensation $40,000.00 - $60,000.00 per year Join a community of good neighbors

Make a difference in your community every day. Gain confidence and grow your dream career. Earn benefits and rewards that are second to none

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