Power your Thirst for More at DrinkPAK, where we revolutionize beverage manufacturing, driven by automation and sustainability. Together, through grit and innovation, we break new ground in record time by acquiring the most advanced technology and attracting the brightest talent. Our explosive growth and journey through uncharted territories offers unique career opportunities enabling passionate individuals to reach their full potential. To support our teams, we offer enriching lifestyle accounts, comprehensive benefits, formal development programs, and an energizing environment. Drive your success at DrinkPAK, where we refresh, hydrate and nourish the world and our employees alike.
Position Description : The Brand Manager owns the customer relationship and commercial health of assigned brand partners at DrinkPAK. This role serves as the primary relationship owner, ensuring exceptional service and execution while acting as the customer’s advocate within the organization. Reporting through the Sales organization, the Brand Manager partners closely with Supply Chain and Operations to deliver commercial performance, support innovation, and build long-term customer partnerships.
LOCATION:
The position is located at DrinkPAK's headquarters in Santa Clarita, California. TYPE:
Full Time; Salaried / Exempt Responsibilities Own the day-to-day customer relationship and commercial performance for assigned brand partners, serving as the primary point of contact and advocate Manage all customer communication, priorities, and issue resolution to ensure high levels of customer satisfaction Coordinate order intake, purchase order management, forecasting, and delivery schedules in partnership with Supply Chain and Operations Monitor and enforce contract adherence, including pricing, volumes, service levels, and commercial terms Support pricing reviews, contract renewals, and profitability analysis for assigned accounts Partner closely with the Commercialization on new product launches, reformulations, and changes, ensuring alignment to customer timelines and expectations Track and manage key account performance metrics, including forecast accuracy, inventory accuracy, OTIF delivery, quality/yield performance, and customer feedback Lead KPI-driven monthly and quarterly business reviews with customers Support customer demand planning and innovation forecasting, ensuring visibility to future growth opportunities Qualifications Bachelor’s degree in Business, Supply Chain, Finance, or related field At least 5+ years of experience in customer success, account management, sales operations, or CPG manufacturing Strong understanding of purchase order management, contracts, and commercial execution Proven ability to manage complex customer relationships in a manufacturing or operations-driven environment Experience partnering cross-functionally to deliver customer and financial outcomes Strong communication, analytical, and problem-solving skills Ability to manage multiple accounts and priorities in a fast-paced environment OUR VALUES Our company’s culture is guided by our shared values of Speed, Intensity, and Purpose. These values are demonstrated in the following ways based on the role within the organization. Speed : Take the initiative to promptly identify and address potential issues or opportunities. Maintain a sense of urgency in your work, completing tasks efficiently. Intensity : Remain resilient in the face of challenges and setbacks by possessing a positive attitude, persevering through obstacles, and demonstrating adaptability in your approach. Purpose : Take ownership of your responsibilities, and value the input and skillsets of your peers by working together as One PAK. ABOUT DRINKPAK DrinkPAK is the premiere manufacturer of canned beverages in North America. As producers of the largest and fastest-growing alcoholic and non-alcoholic beverages in the world, DrinkPAK provides full-service support for procurement, batching, processing, filling, packaging, warehousing, and distribution. Founded in 2020, DrinkPAK has revolutionized canned beverage manufacturing by offering extreme capacity and format flexibility through cutting-edge technology and a commitment to the best talent in the industry. For more information, visit www.drinkpak.com. WORKING CONDITIONS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. The employee frequently is required to talk and hear, in person, via video conferencing (e.g., Zoom, Microsoft Teams, Google Meet, etc.), and telephonically. The employee frequently is required to reach with hands and arms. Specific vision abilities required by this job include close vision, distance vision, peripheral vision, and the ability to adjust focus. The employee is occasionally required to stand and walk, and is frequently required to sit. Base Salary Compensation Range: $85,000 - $125,000
#J-18808-Ljbffr
The position is located at DrinkPAK's headquarters in Santa Clarita, California. TYPE:
Full Time; Salaried / Exempt Responsibilities Own the day-to-day customer relationship and commercial performance for assigned brand partners, serving as the primary point of contact and advocate Manage all customer communication, priorities, and issue resolution to ensure high levels of customer satisfaction Coordinate order intake, purchase order management, forecasting, and delivery schedules in partnership with Supply Chain and Operations Monitor and enforce contract adherence, including pricing, volumes, service levels, and commercial terms Support pricing reviews, contract renewals, and profitability analysis for assigned accounts Partner closely with the Commercialization on new product launches, reformulations, and changes, ensuring alignment to customer timelines and expectations Track and manage key account performance metrics, including forecast accuracy, inventory accuracy, OTIF delivery, quality/yield performance, and customer feedback Lead KPI-driven monthly and quarterly business reviews with customers Support customer demand planning and innovation forecasting, ensuring visibility to future growth opportunities Qualifications Bachelor’s degree in Business, Supply Chain, Finance, or related field At least 5+ years of experience in customer success, account management, sales operations, or CPG manufacturing Strong understanding of purchase order management, contracts, and commercial execution Proven ability to manage complex customer relationships in a manufacturing or operations-driven environment Experience partnering cross-functionally to deliver customer and financial outcomes Strong communication, analytical, and problem-solving skills Ability to manage multiple accounts and priorities in a fast-paced environment OUR VALUES Our company’s culture is guided by our shared values of Speed, Intensity, and Purpose. These values are demonstrated in the following ways based on the role within the organization. Speed : Take the initiative to promptly identify and address potential issues or opportunities. Maintain a sense of urgency in your work, completing tasks efficiently. Intensity : Remain resilient in the face of challenges and setbacks by possessing a positive attitude, persevering through obstacles, and demonstrating adaptability in your approach. Purpose : Take ownership of your responsibilities, and value the input and skillsets of your peers by working together as One PAK. ABOUT DRINKPAK DrinkPAK is the premiere manufacturer of canned beverages in North America. As producers of the largest and fastest-growing alcoholic and non-alcoholic beverages in the world, DrinkPAK provides full-service support for procurement, batching, processing, filling, packaging, warehousing, and distribution. Founded in 2020, DrinkPAK has revolutionized canned beverage manufacturing by offering extreme capacity and format flexibility through cutting-edge technology and a commitment to the best talent in the industry. For more information, visit www.drinkpak.com. WORKING CONDITIONS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. The employee frequently is required to talk and hear, in person, via video conferencing (e.g., Zoom, Microsoft Teams, Google Meet, etc.), and telephonically. The employee frequently is required to reach with hands and arms. Specific vision abilities required by this job include close vision, distance vision, peripheral vision, and the ability to adjust focus. The employee is occasionally required to stand and walk, and is frequently required to sit. Base Salary Compensation Range: $85,000 - $125,000
#J-18808-Ljbffr