Southwest Tennessee Community College is a comprehensive, multicultural, public, open–access college. Southwest has four campuses/centers from which it offers over 100 programs and over 20 technical certificate programs.
We foster student success, transform lives, and increase the educational level of a growing community in Shelby County. Southwest is a Tennessee Board of Regents institution, accredited by the Commission on Colleges of the Southern Association of Colleges and Schools.
We invite you to become a part of the Southwest Team!
Title:
Instructional Designer Employee Classification:
Other Professionals Institution:
Southwest Tennessee Community College Department:
People & Culture Campus Location:
SWTCC – Union Avenue Campus Job Summary
The Instructional Designer designs, delivers, and evaluates high-quality professional learning experiences that build employee capability, leadership effectiveness, and organizational capacity across the College. Reporting to the Assistant Vice President for People & Culture, this role supports institution‑wide learning initiatives through online, blended, and instructor‑led training while ensuring compliance with accessibility, quality, and regulatory standards. Job Duties
Design & Development
Consult with stakeholders to conduct needs analyses and translate performance gaps into measurable learning objectives. Design and develop instructor‑led, blended, and self‑paced modules (microlearning, interactive e‑learning, job aids, videos, simulations). Build and maintain course shells, templates, and style guides; apply UDL, adult‑learning, and assessment best practices. Prototype quickly; iterate using learner analytics, surveys, and usability testing.
Digital Learning & Learning Management Systems
Design and develop self‑paced and blended online learning experiences that scale institutional training and increase access across campuses and modalities. Administer and maintain the professional‑development learning management system, including course setup, enrollments, automation, reporting, and data integrity. Convert in‑person training and institutional initiatives into scalable online formats. Package, upload, and troubleshoot SCORM and xAPI content and integrate third‑party learning tools and open educational resources as appropriate. Develop dashboards and reports to track participation, completion, and learning outcomes.
Instructor‑Led Training & Accessibility Compliance
Design and facilitate in‑person and synchronous instructor‑led training sessions for faculty, staff, and supervisors. Lead accessibility audits and compliance reviews for e‑learning and training materials to ensure alignment with WCAG 2.1 AA, Section 508, and institutional standards. Provide guidance and remediation strategies to ensure accessible and inclusive learning across all modalities. Coach facilitators and presenters on inclusive instructional strategies, active learning techniques, and effective delivery practices.
LMS Administration & Learning Technologies
Administer the professional‑development LMS (catalogs, enrollments, groups, automation, reporting, data quality). Package, upload, and troubleshoot SCORM/xAPI content; integrate third‑party tools and OER as appropriate. Create dashboards and standard reports on participation, completion, satisfaction, and learning transfer; surface insights for decision‑making. Ensure data, content, and user experiences meet security, privacy, and accessibility requirements.
Facilitation, Coaching & Support
Facilitate live sessions and webinars; coach facilitators on active learning, inclusive pedagogy, and assessment strategies. Provide just‑in‑time support to learners and managers; document knowledge base articles and quick‑start guides. Coordinate pilots and A/B tests to evaluate modality, sequence, and media effectiveness.
Quality, Accessibility & Compliance
Apply QM‑aligned review checklists and WCAG 2.1 AA accessibility standards (alt text, headings, transcripts/captions, color contrast, keyboard navigation). Establish version control and content lifecycle processes (review, refresh, archive).
Collaboration & Project Management
Manage multiple projects using defined charters, timelines, and stakeholder maps; communicate risks and status updates. Partner with People & Culture Operations (onboarding, compliance), and divisional teams to align training with workforce and student‑success outcomes.
Artificial Intelligence
Facilitate workshops and learning experiences that build employee confidence in using AI responsibly for instructional, administrative, and leadership tasks. Review AI‑assistant learning content to ensure accessibility, accuracy, inclusivity, and alignment with institutional standards and compliance requirements.
Minimum Qualifications
Bachelor’s degree in Instructional Design/Technology, Education, Organizational Development, or related field. Three (3) + years of experience designing blended/e‑learning and facilitating training for adult learners. Experience administering an LMS and building SCORM/xAPI content; demonstrated accessibility‑first design. Portfolio showcasing learning assets (e‑learning, facilitator guides, job aids, videos, assessments). Preferred Qualifications
Master’s degree in Instructional Design/Technology, Learning Sciences, or related field. Experience in higher education or public‑sector HR/organizational development environments. Quality Matters (QM) training/certification; ATD, CPSP, or comparable credentials. Experience with data integrations, SSO, and HRIS/LMS connections; xAPI/LRS familiarity. Any of the following certifications:
QM ATD (APTD/CPTD) Accessibility (e.g., IAAP CPACC) Project management (CAPM/PMP) Coaching/micro‑credentials
Knowledge, Skills, and Abilities
Expert knowledge of instructional design models (ADDIE, SAM) and adult learning theory; strong content writing and storyboarding skills. Proficiency with e‑learning authoring (Articulate 360, Rise, Storyline; Camtasia or comparable media tools). Hands‑on LMS administration experience (e.g., Bridge, Canvas, Cornerstone, Absorb, Docebo, or similar). Data literacy: build reports/dashboards and translate insights into design improvements and recommendations. Accessibility expertise (WCAG/Section 508); familiarity with UDL, Quality Matters course design standards. Strong client service orientation; ability to partner, influence, and facilitate across various stakeholder groups. Excellent organization and time management; able to juggle multiple priorities in a fast‑paced environment. Working knowledge of AI‑enabled instructional design tools and responsible‑use principles, including ethical considerations, accessibility, and data privacy. Physical Demands / Working Conditions
Standard office environment with frequent facilitation and occasional evening/weekend sessions to meet operational needs; travel between campuses as required. In Order to Be Considered for the Position
The following items must be uploaded: Resume, Cover letter, Unofficial Transcripts. Benefits Overview
https://www.southwest.tn.edu/hr/benefits-overview.php Additional Information
Candidates who are called for an interview must notify Human Resources in writing at least five (5) days in advance of any reasonable accommodation needed prior to the date of the interview. First consideration will be given to current Southwest Tennessee Community College employees who meet the minimum qualifications for the position. Incomplete applications will not be considered. The Tennessee Board of Regents does not discriminate on the basis of race, color, religion, creed, ethnicity, or national origin, sex, disability, age, status as a protected veteran or any other class protected by Federal or State laws and regulations and by Tennessee Board of Regents policies with respect to employment, programs, and activities. LeVetta Hudson, Vice President of People & Culture, myhr@southwest.tn.edu, 901‑333‑5000. See the full nondiscrimination policy.
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Instructional Designer Employee Classification:
Other Professionals Institution:
Southwest Tennessee Community College Department:
People & Culture Campus Location:
SWTCC – Union Avenue Campus Job Summary
The Instructional Designer designs, delivers, and evaluates high-quality professional learning experiences that build employee capability, leadership effectiveness, and organizational capacity across the College. Reporting to the Assistant Vice President for People & Culture, this role supports institution‑wide learning initiatives through online, blended, and instructor‑led training while ensuring compliance with accessibility, quality, and regulatory standards. Job Duties
Design & Development
Consult with stakeholders to conduct needs analyses and translate performance gaps into measurable learning objectives. Design and develop instructor‑led, blended, and self‑paced modules (microlearning, interactive e‑learning, job aids, videos, simulations). Build and maintain course shells, templates, and style guides; apply UDL, adult‑learning, and assessment best practices. Prototype quickly; iterate using learner analytics, surveys, and usability testing.
Digital Learning & Learning Management Systems
Design and develop self‑paced and blended online learning experiences that scale institutional training and increase access across campuses and modalities. Administer and maintain the professional‑development learning management system, including course setup, enrollments, automation, reporting, and data integrity. Convert in‑person training and institutional initiatives into scalable online formats. Package, upload, and troubleshoot SCORM and xAPI content and integrate third‑party learning tools and open educational resources as appropriate. Develop dashboards and reports to track participation, completion, and learning outcomes.
Instructor‑Led Training & Accessibility Compliance
Design and facilitate in‑person and synchronous instructor‑led training sessions for faculty, staff, and supervisors. Lead accessibility audits and compliance reviews for e‑learning and training materials to ensure alignment with WCAG 2.1 AA, Section 508, and institutional standards. Provide guidance and remediation strategies to ensure accessible and inclusive learning across all modalities. Coach facilitators and presenters on inclusive instructional strategies, active learning techniques, and effective delivery practices.
LMS Administration & Learning Technologies
Administer the professional‑development LMS (catalogs, enrollments, groups, automation, reporting, data quality). Package, upload, and troubleshoot SCORM/xAPI content; integrate third‑party tools and OER as appropriate. Create dashboards and standard reports on participation, completion, satisfaction, and learning transfer; surface insights for decision‑making. Ensure data, content, and user experiences meet security, privacy, and accessibility requirements.
Facilitation, Coaching & Support
Facilitate live sessions and webinars; coach facilitators on active learning, inclusive pedagogy, and assessment strategies. Provide just‑in‑time support to learners and managers; document knowledge base articles and quick‑start guides. Coordinate pilots and A/B tests to evaluate modality, sequence, and media effectiveness.
Quality, Accessibility & Compliance
Apply QM‑aligned review checklists and WCAG 2.1 AA accessibility standards (alt text, headings, transcripts/captions, color contrast, keyboard navigation). Establish version control and content lifecycle processes (review, refresh, archive).
Collaboration & Project Management
Manage multiple projects using defined charters, timelines, and stakeholder maps; communicate risks and status updates. Partner with People & Culture Operations (onboarding, compliance), and divisional teams to align training with workforce and student‑success outcomes.
Artificial Intelligence
Facilitate workshops and learning experiences that build employee confidence in using AI responsibly for instructional, administrative, and leadership tasks. Review AI‑assistant learning content to ensure accessibility, accuracy, inclusivity, and alignment with institutional standards and compliance requirements.
Minimum Qualifications
Bachelor’s degree in Instructional Design/Technology, Education, Organizational Development, or related field. Three (3) + years of experience designing blended/e‑learning and facilitating training for adult learners. Experience administering an LMS and building SCORM/xAPI content; demonstrated accessibility‑first design. Portfolio showcasing learning assets (e‑learning, facilitator guides, job aids, videos, assessments). Preferred Qualifications
Master’s degree in Instructional Design/Technology, Learning Sciences, or related field. Experience in higher education or public‑sector HR/organizational development environments. Quality Matters (QM) training/certification; ATD, CPSP, or comparable credentials. Experience with data integrations, SSO, and HRIS/LMS connections; xAPI/LRS familiarity. Any of the following certifications:
QM ATD (APTD/CPTD) Accessibility (e.g., IAAP CPACC) Project management (CAPM/PMP) Coaching/micro‑credentials
Knowledge, Skills, and Abilities
Expert knowledge of instructional design models (ADDIE, SAM) and adult learning theory; strong content writing and storyboarding skills. Proficiency with e‑learning authoring (Articulate 360, Rise, Storyline; Camtasia or comparable media tools). Hands‑on LMS administration experience (e.g., Bridge, Canvas, Cornerstone, Absorb, Docebo, or similar). Data literacy: build reports/dashboards and translate insights into design improvements and recommendations. Accessibility expertise (WCAG/Section 508); familiarity with UDL, Quality Matters course design standards. Strong client service orientation; ability to partner, influence, and facilitate across various stakeholder groups. Excellent organization and time management; able to juggle multiple priorities in a fast‑paced environment. Working knowledge of AI‑enabled instructional design tools and responsible‑use principles, including ethical considerations, accessibility, and data privacy. Physical Demands / Working Conditions
Standard office environment with frequent facilitation and occasional evening/weekend sessions to meet operational needs; travel between campuses as required. In Order to Be Considered for the Position
The following items must be uploaded: Resume, Cover letter, Unofficial Transcripts. Benefits Overview
https://www.southwest.tn.edu/hr/benefits-overview.php Additional Information
Candidates who are called for an interview must notify Human Resources in writing at least five (5) days in advance of any reasonable accommodation needed prior to the date of the interview. First consideration will be given to current Southwest Tennessee Community College employees who meet the minimum qualifications for the position. Incomplete applications will not be considered. The Tennessee Board of Regents does not discriminate on the basis of race, color, religion, creed, ethnicity, or national origin, sex, disability, age, status as a protected veteran or any other class protected by Federal or State laws and regulations and by Tennessee Board of Regents policies with respect to employment, programs, and activities. LeVetta Hudson, Vice President of People & Culture, myhr@southwest.tn.edu, 901‑333‑5000. See the full nondiscrimination policy.
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