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Enterprise Billing & Account Specialist

WorkWave, Holmdel, New Jersey, United States

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Employer Industry: Software and Fintech Solutions for Service Industries

Why consider this job opportunity

Salary up to $100,000 per year

Robust benefits package, including health, dental, and 401k with company match

Flexible Time Off policy or generous PTO plan along with paid holidays

Opportunity for career advancement and growth within the organization

Work remotely within a supportive and collaborative environment

Recognized as a top employer with multiple awards for growth and culture

What to Expect (Job Responsibilities)

Serve as the dedicated billing liaison for a portfolio of our largest customers, ensuring a "white-glove" experience

Conduct monthly or quarterly billing reviews with stakeholders to discuss charges, usage data, and credits

Lead the investigation and resolution of billing discrepancies, collaborating with internal teams for root cause analysis

Manage the submission of invoices into client-specific vendor portals to ensure timely processing

Monitor Accounts Receivable aging and perform soft collections with a customer-service mindset

What is Required (Qualifications)

3+ years of experience in Billing, Accounts Receivable, or Revenue Operations, preferably in a SaaS environment

Proven experience managing high-value or enterprise-level accounts

Experience interpreting complex contracts and converting terms into billing logic

Proficiency in Excel, including Pivot Tables and VLOOKUPs

Experience with billing/ERP systems (e.g., NetSuite, Salesforce)

How to Stand Out (Preferred Qualifications)

Familiarity with vendor procurement portals is a strong plus

Previous experience in financial onboarding of enterprise clients

Strong analytical skills for data reconciliation and reporting

Excellent communication and collaboration skills

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We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer.

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