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Account Manager

Get It Now Stores, Milwaukee, Wisconsin, United States, 53244

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Overview

Interested in a minimum starting hourly rate of $14.45 per hour - $17.00 per hour? Get It Now! believes in making home shopping simple, convenient, and accessible for everyone. We empower customers with flexible payment options to enjoy big-ticket items when they want. Our mission is to elevate financial freedom and empower customers to shop with confidence. We aim to make the customer experience seamless, stress-free, and tailored to their lifestyle. Our coworkers embody family values and play an individual role in helping customers achieve their goals. Join us to be part of a company redefining how people shop and pay for home upgrades.

The Role

The Account Manager provides superior customer service to maintain consumer relationships and meet account management expectations while adhering to company standards, policies, and procedures. This role positively impacts customer growth and revenue through sales activities, account management, and ensuring total customer satisfaction. The Account Manager aligns with the RAC mission statement and core values.

Ideal candidates are friendly with excellent communication skills, dynamic with an outgoing personality, eager to learn, customer service oriented, and seeking a career rather than just a job.

Expected Hours of Work

This is a full-time position. Hours are Monday through Saturday, store open to close, with Sunday off and one additional weekday off. Schedules and hours per week/overtime may change as dictated by management and business needs.

Compensation

The Account Manager is paid hourly in accordance with Get It Now!'s usual payroll procedures. In addition to an hourly rate, compensation is paid out weekly along with all companywide roles. $14.45 per hour - $17.00 per hour (Paid out weekly)

Key Responsibilities

Customer Service Provide friendly, top-notch customer experiences through "white glove" service with a servant's heart in our stores and in customers\' homes, and obtain new orders when needed on the sales floor and over the phone. Deliveries and Pickups Opportunity to engage outside the store with a winning spirit through safe and compliant loading/unloading and installation of products, following all handling and transportation procedures, and keeping vehicles clean and properly maintained as assigned. Merchandising Maintain an inviting store with organized products and cleanliness for customers and coworkers by refurbishing merchandise to like-new condition and keeping showroom dusted, vacuumed, and organized.

Job Requirements

Must be at least 18 years of age High school diploma or GED Excellent communication and interpersonal skills Valid state driver\'s license and good driving record — You WILL be driving company vehicles Ability to lift and move products such as furniture, electronics, and appliances Ability to work a flexible schedule, including evenings, weekends, and holidays Consistent in-person attendance

Why Work For “Get It Now!”?

Great benefits: Medical, Dental, Vision, Life Insurance, Supplemental Life Insurance, Spouse/Dependent Life Insurance, Short Term Disability, Long Term Disability, Flexible Spending Accounts, 401(k) Savings Plan with company match, Paid Time Off, Legal Insurance, Identity Theft Protection Plan, Health Savings Accounts, Hospital Indemnity, Critical Illness, Accident Insurance, Limited Purpose Plan Award-Winning Culture Career Growth Opportunities Weekly Pay

Physical Demands

The physical demands described here reflect those required to perform the essential functions of this job. The coworker is regularly required to talk and hear. This position is very active and requires standing, walking, bending, kneeling, stooping, crouching, crawling, and climbing throughout the day. The coworker must frequently lift and/or move heavy items. All coworkers are expected to adhere to company safety guidelines while meeting the physical demands of the job.

Equal Opportunity

Get It Now! is an equal opportunity employer committed to ensuring that all employment decisions are made on a non-discriminatory basis, without regard to race (including traits historically associated with race), religion, color, national origin, ancestry, physical or mental disability, genetic information, sex (including pregnancy and related conditions), gender, age, sexual orientation, citizenship status, veteran status, or any other protected characteristic. This excerpt is part of the full job description and is not all-inclusive. Get It Now! is committed to creating a diverse and inclusive work environment and is proud to be an equal opportunity employer.

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