Senior Product Designer II - Commerce Platform
Instacart, Myrtle Point, Oregon, United States, 97458
Overview
Every day, millions of people interact with our marketplace to access the essential products they need—and along the way, they discover new ways to save money and earn and redeem rewards. Our payments, loyalty, and offers teams are central to these experiences. At the core of our work lies a mission to make affordability and financial ease accessible for all while providing delightful, seamless, and rewarding interactions.
Our customers face financial pressures on a daily basis—this role will directly contribute to alleviating those very real, nuanced challenges. From making payments a frictionless experience to designing innovative ways to inspire loyalty and savings, you’ll be at the forefront of shaping how affordability drives consumer decision-making within the Instacart ecosystem.
This scope and role extends horizontally across foundational initiatives in our primary marketplace and white-label solutions. The right candidate will work to ensure our retail partners and consumers have access to cutting-edge yet intuitive solutions for offers, discounts, loyalty, and seamless payment mechanisms.
About the Job As a Senior Product Designer II working on Commerce Platform, you’ll have the unique opportunity to transform how people engage with affordability at scale. Through thoughtful design, you’ll bridge the gap between complex business goals and intuitive user experiences by focusing the end-to-end experience of payments, offers, and loyalty. Your work will help customers understand and unlock savings, optimize the way offers and discounts are applied, and bring clarity to loyalty programs and payment options.
Day-to-day, you’ll collaborate with a multidisciplinary team to design holistic product flows, focusing on usability, impact, and scalability. You’ll tackle challenges that balance the needs of customers (seeking transparency and simplicity), retailers (aiming to grow their business, as well as their customer loyalty), and brands (driving ads campaigns and conversions). Whether building flexible systems for promotions, introducing innovative payment integrations, or reimagining loyalty interactions, you’ll play a pivotal role in creating meaningful, value-driven experiences.
About You Minimum Qualifications
8+ years of professional experience in product design with a strong portfolio showcasing your expertise in interaction design, user research, and systems thinking.
Proven ability to create seamless and scalable design systems that work across diverse surfaces (web, mobile apps, white-label platforms).
Experience designing for savings-focused products such as discounts, promotions, loyalty memberships, or payment workflows.
Mastery of user-centric design processes, from concept ideation and prototyping to delivering final, developer-ready assets.
Exceptional communication skills, with the ability to articulate complex design ideas persuasively to diverse stakeholders.
A track record of working in ambiguous spaces and bringing clarity through design strategy and thoughtful execution.
Preferred Qualifications
Experience working in marketplace environments or designing for multi-sided ecosystems.
Proficiency in rapid prototyping tools and workflows (including AI-enhanced tools for design iteration).
#LI-Remote
Instacart provides highly market-competitive compensation and benefits in each location where our employees work. This role is remote and the base pay range for a successful candidate is dependent on their permanent work location. Please review our Flex First remote work policy here. Currently, we are only hiring in the following provinces: Ontario, Alberta, British Columbia, and Nova Scotia.
Offers may vary based on many factors, such as candidate experience and skills required for the role. Additionally, this role is eligible for a new hire equity grant as well as annual refresh grants. Please read more about our benefits offerings here.
For Canadian based candidates, the base pay ranges for a successful candidate are listed below.
CAN $171,000 — $180,500 CAD
#J-18808-Ljbffr
Our customers face financial pressures on a daily basis—this role will directly contribute to alleviating those very real, nuanced challenges. From making payments a frictionless experience to designing innovative ways to inspire loyalty and savings, you’ll be at the forefront of shaping how affordability drives consumer decision-making within the Instacart ecosystem.
This scope and role extends horizontally across foundational initiatives in our primary marketplace and white-label solutions. The right candidate will work to ensure our retail partners and consumers have access to cutting-edge yet intuitive solutions for offers, discounts, loyalty, and seamless payment mechanisms.
About the Job As a Senior Product Designer II working on Commerce Platform, you’ll have the unique opportunity to transform how people engage with affordability at scale. Through thoughtful design, you’ll bridge the gap between complex business goals and intuitive user experiences by focusing the end-to-end experience of payments, offers, and loyalty. Your work will help customers understand and unlock savings, optimize the way offers and discounts are applied, and bring clarity to loyalty programs and payment options.
Day-to-day, you’ll collaborate with a multidisciplinary team to design holistic product flows, focusing on usability, impact, and scalability. You’ll tackle challenges that balance the needs of customers (seeking transparency and simplicity), retailers (aiming to grow their business, as well as their customer loyalty), and brands (driving ads campaigns and conversions). Whether building flexible systems for promotions, introducing innovative payment integrations, or reimagining loyalty interactions, you’ll play a pivotal role in creating meaningful, value-driven experiences.
About You Minimum Qualifications
8+ years of professional experience in product design with a strong portfolio showcasing your expertise in interaction design, user research, and systems thinking.
Proven ability to create seamless and scalable design systems that work across diverse surfaces (web, mobile apps, white-label platforms).
Experience designing for savings-focused products such as discounts, promotions, loyalty memberships, or payment workflows.
Mastery of user-centric design processes, from concept ideation and prototyping to delivering final, developer-ready assets.
Exceptional communication skills, with the ability to articulate complex design ideas persuasively to diverse stakeholders.
A track record of working in ambiguous spaces and bringing clarity through design strategy and thoughtful execution.
Preferred Qualifications
Experience working in marketplace environments or designing for multi-sided ecosystems.
Proficiency in rapid prototyping tools and workflows (including AI-enhanced tools for design iteration).
#LI-Remote
Instacart provides highly market-competitive compensation and benefits in each location where our employees work. This role is remote and the base pay range for a successful candidate is dependent on their permanent work location. Please review our Flex First remote work policy here. Currently, we are only hiring in the following provinces: Ontario, Alberta, British Columbia, and Nova Scotia.
Offers may vary based on many factors, such as candidate experience and skills required for the role. Additionally, this role is eligible for a new hire equity grant as well as annual refresh grants. Please read more about our benefits offerings here.
For Canadian based candidates, the base pay ranges for a successful candidate are listed below.
CAN $171,000 — $180,500 CAD
#J-18808-Ljbffr