* Responsible for growing Electric Power retail sales in dealer territories in Canada, Upper Midwest, and the Pacific Northwest.* Work with dealers in assigned territory to identify, prioritize, and execute actions to achieve annual sales goals.* Develop strategies to achieve new customer growth, improve sales funnel performance, and improve customer satisfaction.* Create and execute key account plans for large accounts* Facilitate sales forecasting, sales strategy planning, and support the rollout of new products with assigned dealers.* Perform regular sales performance reviews with dealers and ensure implementation of corrective actions where needed.* Provide feedback on product needs to support customers and provide additional opportunities for sales growth.**Customer Focus:** Extensive experience and knowledge of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and ability to leverage that information in creating customized customer solutions.
• Facilitates creation of the 'right' products and services to resolve customer business issues.
• Fosters strong customer relationships via delivery on commitments, open communication, and on-going feedback/improvement.
• Advises others on creating customer focused environments in various scenarios.
• Anticipates customer needs, focusing efforts to proactively meet needs and exceed customer expectations.
• Measures and observes customer satisfaction levels to ascertain and implement service improvement alternatives.
• Communicates and models the criticality of customer focus as an organizational strategy.* Strong product knowledge of electric power solutions, including generator sets (gensets).* Proven experience building and managing customer and dealer relationships to drive sales and distribution excellence.* Medical, dental, and vision benefits\** Paid time off plan (Vacation, Holidays, Volunteer, etc.)\** 401(k) savings plans\** Health Savings Account (HSA)\** Flexible Spending Accounts (FSAs)\** Health Lifestyle Programs\** Employee Assistance Program\** Voluntary Benefits and Employee Discounts\** Career Development\** Incentive bonus\** Disability benefits* Life Insurance* Parental leave* Adoption benefits* Tuition Reimbursement #J-18808-Ljbffr
• Facilitates creation of the 'right' products and services to resolve customer business issues.
• Fosters strong customer relationships via delivery on commitments, open communication, and on-going feedback/improvement.
• Advises others on creating customer focused environments in various scenarios.
• Anticipates customer needs, focusing efforts to proactively meet needs and exceed customer expectations.
• Measures and observes customer satisfaction levels to ascertain and implement service improvement alternatives.
• Communicates and models the criticality of customer focus as an organizational strategy.* Strong product knowledge of electric power solutions, including generator sets (gensets).* Proven experience building and managing customer and dealer relationships to drive sales and distribution excellence.* Medical, dental, and vision benefits\** Paid time off plan (Vacation, Holidays, Volunteer, etc.)\** 401(k) savings plans\** Health Savings Account (HSA)\** Flexible Spending Accounts (FSAs)\** Health Lifestyle Programs\** Employee Assistance Program\** Voluntary Benefits and Employee Discounts\** Career Development\** Incentive bonus\** Disability benefits* Life Insurance* Parental leave* Adoption benefits* Tuition Reimbursement #J-18808-Ljbffr