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Marketing Coordinator-Entertainment

Grand Falls Casino & Golf Resort®, Larchwood, Iowa, United States

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Summary: Responsible for a variety of daily marketing and entertainment/event activities including: planning and execution of events including concerts, weekly entertainment including running an audio/sound board; scheduling and proofing email, mail and event marketing materials; tracking of entertainment expenses and budgets.

Essential Functions

Contact agencies to provide entertainer availability.

Negotiate entertainer contract based on predetermined company requirements (budget).

Book suggested entertainers based on Marketing Director and General Manager’s requests.

Collaborate with IT to run entertainment sound, backline, and lighting (production) for weekly Center Stage Lounge.

Present completely negotiated entertainment and production contracts to Marketing Director and/or General Manager for approval.

Supervise set up and tear down of each event.

Book local entertainers for Center Stage Lounge based on marketing schedule.

Supervise local entertainment for presentation and sound quality.

Create pro-forma and post-forma analyses for each event with the assistance of the Marketing Director.

Assists Advertising Coordinator, Promotions Coordinator, and Group Sales Manager in coordinating special events, fairs, and community projects.

Manage Showare ticketing system, ticket sales, ticket stock, distribution, and reporting in collaboration with the finance department.

Assist Gift Shop with all aspects of the ticketing system (i.e. training, software issues, guest complaints, etc.).

Resolves customer complaints and issues via letter, phone calls, e-mail, and/or personal meetings.

Assist with all advertising, retail, and promotions, when needed.

Provide exceptional customer service to all internal and external customers.

Ensures proper department uniform, appearance, and grooming standards are followed.

Complies with all Iowa Racing and Gaming Commission Rules and Regulations and any other local, state, or federal guidelines.

Must be able to be approved for and maintain a valid gaming license.

Attends all company required training.

Adheres to all safety guidelines.

Meets company attendance requirements.

Must be willing to work nights, weekends and holidays.

Other duties as assigned.

Must be able to bend, stoop, lift up to 50 lbs., and move equipment around on a weekly basis.

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