Sr. Product Designer - RCM (Remote)
Behavioral Health Tech, Inc., Los Angeles, California, United States, 90079
About the Role
We’re seeking a
Senior Product Designer
to join Rula’s
Revenue Cycle Management (RCM)
team - a group focused on making the financial side of mental health care simple, clear, and trustworthy for patients, providers, and internal teams. In this role, you’ll lead end-to-end design for complex billing and financial workflows that span eligibility, claims, denials, payments, scheduling, and financial transparency. Your work will directly shape how patients understand their bills, how providers get paid accurately and on time, and how high-volume internal billing teams operate efficiently. This is a great role for a designer who enjoys untangling ambiguity, designing for operational scale, and translating regulatory, payer, and financial constraints into intuitive, user-centered experiences. You’ll partner closely with Product, Engineering, Revenue Cycle Operations, and Compliance to deliver workflows that balance usability, accuracy, and auditability—while meaningfully improving access to mental health care.
Responsibilities
Note: The original description emphasizes end-to-end design for complex billing and financial workflows and collaboration with cross-functional teams; responsibilities are described within the role narrative above.
Required Qualifications
5+ years of professional experience in Product Design, with a portfolio demonstrating shipped products and measurable impact Proven experience designing complex, multi-step workflows, such as enterprise software, operational tools, or financial systems Strong cross-functional collaboration experience, partnering closely with Product Managers, Engineers, and Operations stakeholders Advanced proficiency in Figma, including wireframing, prototyping, and contributing to scalable design systems Clear and effective communication skills, with the ability to articulate design decisions, tradeoffs, and workflow logic to diverse audiences Preferred Qualifications
While having the preferred qualifications enhances your candidacy, having all of them is not mandatory. We encourage all interested applicants to apply, even those who may not meet every preferred requirement. Experience in Revenue Cycle Management, healthcare billing, insurance, fintech, or other regulated, high-trust domains Experience designing tools for internal operations or back-office teams with high-volume, accuracy-sensitive workflows Hands-on experience conducting user research with operational users (e.g., billing specialists, analysts) and applying insights to workflow design Experience building or contributing to enterprise-grade design systems, including tables, bulk actions, filters, flags, alerts, and auditing patterns Familiarity with accessibility requirements for financial or healthcare products Comfort designing data-dense interfaces, including hierarchical filtering, status-driven UI, and exception handling We\'re serious about your well-being
As part of our team, full-time employees receive: 100% remote work environment:
Working hours to support a healthy work-life balance, ensuring you can meet both professional and personal commitments (must be based in United States, currently not hiring in Hawaii) Attractive pay and benefits : Full transparency of pay ranges regardless of where you live in the United States Comprehensive health benefits : Medical, dental, vision, life, disability, and FSA/HSA 401(k) plan access : Start saving for your future Generous time-off policies : Including 2 company-wide shutdown weeks each year for self-care (for most employees) Paid parental leave : Available for all parents, including birthing, non-birthing, adopting, and fostering Employee Assistance Program (EAP) : Support for your mental and physical health New hire home office stipend : Set up your workspace for success Quarterly department stipend : Fund team-building activities or in-person gatherings Wellness events and lunch & learns : Explore a variety of engaging topics Community and employee resource groups : Participate in groups that celebrate employee identity and lived experiences, fostering a sense of community and belonging for all Our team
We believe that diversity, equity, and inclusion are fundamental to our mission of making mental healthcare work for everyone. We are dedicated to having a culture of inclusion that will support our employees in feeling safe, seen, heard, and valued.
#J-18808-Ljbffr
We’re seeking a
Senior Product Designer
to join Rula’s
Revenue Cycle Management (RCM)
team - a group focused on making the financial side of mental health care simple, clear, and trustworthy for patients, providers, and internal teams. In this role, you’ll lead end-to-end design for complex billing and financial workflows that span eligibility, claims, denials, payments, scheduling, and financial transparency. Your work will directly shape how patients understand their bills, how providers get paid accurately and on time, and how high-volume internal billing teams operate efficiently. This is a great role for a designer who enjoys untangling ambiguity, designing for operational scale, and translating regulatory, payer, and financial constraints into intuitive, user-centered experiences. You’ll partner closely with Product, Engineering, Revenue Cycle Operations, and Compliance to deliver workflows that balance usability, accuracy, and auditability—while meaningfully improving access to mental health care.
Responsibilities
Note: The original description emphasizes end-to-end design for complex billing and financial workflows and collaboration with cross-functional teams; responsibilities are described within the role narrative above.
Required Qualifications
5+ years of professional experience in Product Design, with a portfolio demonstrating shipped products and measurable impact Proven experience designing complex, multi-step workflows, such as enterprise software, operational tools, or financial systems Strong cross-functional collaboration experience, partnering closely with Product Managers, Engineers, and Operations stakeholders Advanced proficiency in Figma, including wireframing, prototyping, and contributing to scalable design systems Clear and effective communication skills, with the ability to articulate design decisions, tradeoffs, and workflow logic to diverse audiences Preferred Qualifications
While having the preferred qualifications enhances your candidacy, having all of them is not mandatory. We encourage all interested applicants to apply, even those who may not meet every preferred requirement. Experience in Revenue Cycle Management, healthcare billing, insurance, fintech, or other regulated, high-trust domains Experience designing tools for internal operations or back-office teams with high-volume, accuracy-sensitive workflows Hands-on experience conducting user research with operational users (e.g., billing specialists, analysts) and applying insights to workflow design Experience building or contributing to enterprise-grade design systems, including tables, bulk actions, filters, flags, alerts, and auditing patterns Familiarity with accessibility requirements for financial or healthcare products Comfort designing data-dense interfaces, including hierarchical filtering, status-driven UI, and exception handling We\'re serious about your well-being
As part of our team, full-time employees receive: 100% remote work environment:
Working hours to support a healthy work-life balance, ensuring you can meet both professional and personal commitments (must be based in United States, currently not hiring in Hawaii) Attractive pay and benefits : Full transparency of pay ranges regardless of where you live in the United States Comprehensive health benefits : Medical, dental, vision, life, disability, and FSA/HSA 401(k) plan access : Start saving for your future Generous time-off policies : Including 2 company-wide shutdown weeks each year for self-care (for most employees) Paid parental leave : Available for all parents, including birthing, non-birthing, adopting, and fostering Employee Assistance Program (EAP) : Support for your mental and physical health New hire home office stipend : Set up your workspace for success Quarterly department stipend : Fund team-building activities or in-person gatherings Wellness events and lunch & learns : Explore a variety of engaging topics Community and employee resource groups : Participate in groups that celebrate employee identity and lived experiences, fostering a sense of community and belonging for all Our team
We believe that diversity, equity, and inclusion are fundamental to our mission of making mental healthcare work for everyone. We are dedicated to having a culture of inclusion that will support our employees in feeling safe, seen, heard, and valued.
#J-18808-Ljbffr