
City Equity Statement
CITY EQUITY STATEMENT
The City of Westminster welcomes diverse candidates from the broadest base possible. Our goal is to find the best candidate for the job—someone who belongs, not just fits. We value life and professional experiences, recognizing equivalent combinations of knowledge, skills and education.
Aligned with our city SPIRIT values, the successful candidate will have a passion and commitment to serving a diverse population of residents and must respect and uphold the principles of justice, equity, diversity, inclusion and belonging.
We encourage you to think broadly about your background and skill set for this role, even if you believe you have a less traditional background than described; we invite you to apply.
POSITION PURPOSE / IMPORTANT APPLICATION INFORMATION POSITION PURPOSE / IMPORTANT APPLICATION INFORMATION
The Communications Coordinator is a professional-level, highly responsible position that plans, develops, and executes the City’s executive and organizational communication and engagement activities under the supervision of a Communications Supervisor.
This position supports citywide communications with a focus on creating executive and organizational communications materials, including presentations, talking points, and briefing materials for the City Manager, senior leadership team, and elected officials as well as supporting the larger communications team engagement efforts. The ideal candidate will be asked to draft, edit, and review professional, engaging internal communications that build employee community, strengthen culture, and drive employee understanding of City priorities, initiatives, and values. Additionally, this position will support external communications and engagement projects to residents as needed.
This position may be tasked with leading specific projects, serving on committees, developing plans, or serving as a liaison with City departments. The ideal candidate will thrive in an independent work environment and must demonstrate the ability to exercise initiative and sound judgment in a fast-paced environment.
In order to be considered for this position, all candidates must attach to the online application at time of submittal, a cover letter and resume (maximum of two (2) pages for each document). The full salary range for this position is stated above. The starting range of pay is dependent on qualifications and experience of each individual candidate. The City of Westminster has a Multilingual Stipend Program to encourage, and reward benefited employees who are conversationally fluent in languages other than English. Benefited employees have the opportunity to test their language proficiency skills and qualify for a bi-weekly stipend that will vary based on the employee’s level of proficiency and usage.
ORGANIZATIONAL COMPETENCIES AND CULTURAL VALUES/GENERAL COMPETENCIES The City's work culture encourages passionate, positive and enthusiastic employees who, along with our City Council and City Manager, are strong supporters of our mission: The City of Westminster provides high-quality core services and fosters resilience in order to promote a safe and thriving community. Westminster is a city of beautiful, safe, well-maintained neighborhoods and destinations with a vibrant, diverse economy, rich and resilient environment and a strong sense of community belonging. Our core values are embodied in our SPIRIT (Service – People – Integrity – Respect – Innovation – Teamwork).
This position supports the goals of the City Manager’s Office, which supports and is responsive to the citizens, City Council and overall city organization. Through leadership by example, CMO progressively manages the city organization, where customer service and empowerment are governing principles, and effectively communicates with internal and external audiences. CMO is the ambassador of the city and strives to be the best at what they do.
Every Employee Is Accountable To
Demonstrate a high level of customer service; encourage others to focus on the customer; foster an environment where customer service is a priority
Communicate with customers to ensure that, where possible, they are satisfied, and that their needs are being addressed; solicit and evaluate customer feedback
Act as an ambassador by understanding and fostering the organization's mission and vision
Exhibit pride in self, the department, the city, and the community; conduct self in a professional manner
Demonstrate integrity and build trust through credibility, reliability, commitment, loyalty, and ethical behavior
Address difficult or contentious issues in a constructive manner
Support/promote change; demonstrate flexibility, and take calculated risks when appropriate
Participate in personal growth opportunities, and attend trainings designed to enhance capacity to bring new skills and ideas to the job and the organization
Work to continuously improve the efficiency and effectiveness of the service or product being delivered
Demonstrate support for team efforts by accepting new roles and responsibilities, and helping others achieve objectives
Value diversity; demonstrate an awareness of differences; demonstrate sensitivity, and adapt behaviors and communication to accommodate these differences
GENERAL COMPETENCIES
Citywide
Establish effective interpersonal relationships through honest, open communication and follow-through on commitments
Recognize personal strengths and weaknesses, and target areas for personal self-development
Demonstrate initiative in performing job tasks
Exhibit problem-solving skills leading to sound judgment and quality decisions
Achieve goals, and handle assigned workload and new assignments effectively; demonstrate an ability to work independently
Communicate effectively with individuals and groups using clear and concise verbal and written communications
Demonstrate accountability for work, and take ownership in job performance
Demonstrate concern for the accuracy and quality of work; take steps to correct mistakes and improve the overall product
Job Specific – Every employee in this position must be able to:
Provide strategic counsel and execution support on executive communications, including structuring key messages, preparing briefings, and tailoring content for diverse internal and external audiences
Translate complex policy and technical information into clear, compelling narratives, slide presentations, speeches, and talking points for senior leaders
Design, coordinate, and deliver internal communication campaigns that increase awareness, connection, and engagement among employees across departments and locations
Understand services provided by the City in order to incorporate key concepts into executive remarks, presentations, and digital content for a variety of audiences
Display outstanding organizational, project, and time management skills to manage multiple executive and internal communication priorities and deadlines
Exercise discretion and sound independent judgment
Work independently with minimal supervision while working collaboratively and cross-functionally with subject matter experts and other City staff to achieve the City’s goals
Manage multiple priorities; deal with ambiguity and effectively cope with change in work plans and priorities
Demonstrate agility to anticipate potential outcomes and consequences related to communications issues
Understand services provided by the City in order to incorporate key concepts into digital media for a variety of internal and external audiences
Display outstanding organizational, project and time management skills, including meeting multiple deadlines
Collaborative team player
Establish and maintain cooperative working relationships with media, City staff, general public, City officials, and others
Build strong, positive relationships with teams as both a member and a leader
Provide objective feedback and counsel on communication strategy
Works well under stress from demanding deadlines, public contact, and complete projects within time constraints; perform multiple, concurrent tasks and make quick decisions
Assemble, organize, and present in oral or written form statistical, financial, and factual information for a variety of audiences
Demonstrate a strong working knowledge of Microsoft Office including Excel, Outlook, PowerPoint, and Word
Leadership – Every employee in this position is accountable to:
Foster a participatory organizational climate that is open, positive, reinforcing, and supportive
Encourage employees to be accountable for their work and take ownership in what they do
Demonstrate leadership and courage by making or supporting decisions that reflect the organizational mission and goals even when the decision may be unpopular to some
Demonstrate collaboration and conflict resolution skills with other departments and employees
Job Specific Functions Essential Job Functions, Duties, Responsibilities, and Tasks
Executive and Organizational Communications:
Draft, edit, and refine executive-level communications, including talking points, presentations, and briefing materials for the City Manager, senior leaders, and City Council
Develop and implement citywide internal communication efforts that build a sense of community and shared purpose, including intranet content, all-staff emails, leadership messages, and internal campaigns tied to organizational priorities
Create briefing materials and communication toolkits to support leaders in cascading key messages to their teams
Collaborate with content contributors from all City departments to provide timely, accurate, and engaging information for staff and residents
Act as a liaison with City departments and divisions to support their executive and internal communication needs and ensure alignment with citywide messaging
Develop and implement citywide internal and external communication efforts, including: intranet, website, briefing materials for senior leaders, social media posts, email newsletters, and print publications
Support website editing, page building, and marketing through multiple online platforms including Civic Plus and Word Press
Public Engagement:
Plan and execute internal engagement communications that highlight employee stories, celebrate successes, and promote participation in organizational initiatives, events, and programs
Support outreach efforts and promotion of City programs, projects, and services through coordinated internal and external messaging
Maintains regular and punctual attendance
Other Duties and Responsibilities
Sit on multi-department task forces
Assist in proofreading publications
Participate as a member of the emergency communication response team
Incumbent is accountable for all duties of this job, and other projects and responsibilities may be added at the City’s discretion.
Position Requirements/Working Conditions/Pre-employment Requirements Education, Experience, Skills, Formal Training, Licenses, and Certifications
Required
Bachelor’s Degree in communications, journalism, political science, English, or marketing
Three (3) to five (5) years of relevant experience in marketing, communications, issue advocacy or public relations, talking points, and briefing materials for senior leaders
Excellent writing and editing skills with demonstrated ability to translate technical writing or policy documents into accessible materials for staff and residents
Possession of a valid driver’s license and maintenance of a safe driving record
Preferred
Background or experience in government or public-sector organizations
Experience designing and executing internal communication campaigns that increase employee engagement and organizational alignment
Demonstrated digital content creation and proficiency in Microsoft PowerPoint and Adobe Creative Suite, or other similar tools
Experience with multilingual communication best practices
Demonstrated digital content creation and proficiency in Adobe Creative Suite, or other similar tools
Experience with strategic communications and/or community outreach
Experience in photography, videography or video editing
Any equivalent combination of education, training, and experience, which would provide the required knowledge and skills, may be considered.
Physical Requirements
Work is sedentary in nature and requires sufficient physical stamina and strength for:
Constant sitting to perform daily tasks; occasional walking through a multilevel facility to retrieve information; frequent standing, sometimes for extended periods
Frequent squatting, reaching above shoulder, and twisting to file documents and lift supplies and material; occasional bending, kneeling, climbing, balancing, and reaching below shoulder to store documents, material, and supplies
Constant light grasp, fine manipulation, and handling to perform daily duties; occasional firm grasp to safely use equipment
Frequent lifting, carrying, and pushing and/or pulling of up to ten (10) pounds to move material and supplies; occasional lifting and pushing and/or pulling of up to 25 pounds with dollies and carts
WORKING CONDITIONS
Work is constantly performed indoors. This is primarily sedentary office work. Must demonstrate the ability to meet the physical demands of the job, including the ability to retrieve information from various locations in the office when needed. Exposure to periods of high activity and stress under demanding conditions. The position requires a great deal of communication with City employees, the public, and outside agencies.
Required Materials And Equipment
Operates general office equipment including telephones, calculators, personal computers, copy machines, printers, digital cameras/video recorders, and associated graphics/video software systems.
Pre-employment Requirements
Background checks will include employment references and criminal history, and when applicable, credit check, driver license record, and education verification
Drug screen
Must be legally entitled to work in the United States
The City of Westminster, Colorado, is a drug free workplace and an Equal Opportunity Employer that values diversity and aims to have its workforce reflect the community.
Benefits
Health and Dental
Flexible Spending
Pension/Retirement Plans
Term Life Insurance
Long-term Disability
Survivor Benefits
Wellness Program
Leave program that provides for vacation, holidays, sick leave, major illness, on the job injury, and administrative reasons
Career Development Program
Tuition Reimbursement Program
For a more detailed overview of our Exempt and Administrative Officer benefit package: Benefit Package. The City of Westminster does not participate in the Social Security system. In lieu of Social Security contributions, the city contributes to a 401(a) defined contribution plan on your behalf.
401(a) Contribution Rates
Employee Mandatory Contribution: 11.5% of your base pay. Contributions are pre-tax and fully vested. Employer Contribution: 12% of your base pay.
Employer Contribution Vesting Schedule
Less than 3 years - 0%
3 to 4 years - 60%
4 to 5 years - 80%
Over 5 years - 100%
For employees age 55 and older, the employer contributions are 100% vested
The City of Westminster provides employees with innovative and practical ways to improve their commute through two key features, EcoPass and Commute Benefits powered by Commutrics. EcoPass provides unlimited trips on RTD's core transit services and Commute Rewards allows you to record your trips and get rewards based on your commute mode.
Application Questions
Do you have a Bachelor's degree from an accredited four (4)-year college or university with an emphasis in communications, journalism, marketing, public relations or a related field?
Yes No
Do you have at least three (3) years of experience with community engagement, communications, journalism, marketing, public relations, issue advocacy, or public outreach?
Yes No
Please describe your experience writing, editing, and translating technical or policy documents into accessible communications materials for an audience. How many years of experience do you have? What was your specific role? How did you determine success? If you have no experience, please answer with N/A.
Have you edited publications according to AP style?
Yes No
Please describe your specific experience supporting an internal communication function within an organization. If none, please respond with N/A.
Please describe your specific experience overseeing website content. If none, please respond with N/A.
Please describe your specific experience in developing presentations and executive communications. If none, please respond with N/A.
In order to be considered for this position, all candidates must attach a cover letter and resume (maximum of two pages for each document) to the online application at the time of submittal. Have you attached your cover letter and resume to your online application?
Yes No Required Question
#J-18808-Ljbffr
The City of Westminster welcomes diverse candidates from the broadest base possible. Our goal is to find the best candidate for the job—someone who belongs, not just fits. We value life and professional experiences, recognizing equivalent combinations of knowledge, skills and education.
Aligned with our city SPIRIT values, the successful candidate will have a passion and commitment to serving a diverse population of residents and must respect and uphold the principles of justice, equity, diversity, inclusion and belonging.
We encourage you to think broadly about your background and skill set for this role, even if you believe you have a less traditional background than described; we invite you to apply.
POSITION PURPOSE / IMPORTANT APPLICATION INFORMATION POSITION PURPOSE / IMPORTANT APPLICATION INFORMATION
The Communications Coordinator is a professional-level, highly responsible position that plans, develops, and executes the City’s executive and organizational communication and engagement activities under the supervision of a Communications Supervisor.
This position supports citywide communications with a focus on creating executive and organizational communications materials, including presentations, talking points, and briefing materials for the City Manager, senior leadership team, and elected officials as well as supporting the larger communications team engagement efforts. The ideal candidate will be asked to draft, edit, and review professional, engaging internal communications that build employee community, strengthen culture, and drive employee understanding of City priorities, initiatives, and values. Additionally, this position will support external communications and engagement projects to residents as needed.
This position may be tasked with leading specific projects, serving on committees, developing plans, or serving as a liaison with City departments. The ideal candidate will thrive in an independent work environment and must demonstrate the ability to exercise initiative and sound judgment in a fast-paced environment.
In order to be considered for this position, all candidates must attach to the online application at time of submittal, a cover letter and resume (maximum of two (2) pages for each document). The full salary range for this position is stated above. The starting range of pay is dependent on qualifications and experience of each individual candidate. The City of Westminster has a Multilingual Stipend Program to encourage, and reward benefited employees who are conversationally fluent in languages other than English. Benefited employees have the opportunity to test their language proficiency skills and qualify for a bi-weekly stipend that will vary based on the employee’s level of proficiency and usage.
ORGANIZATIONAL COMPETENCIES AND CULTURAL VALUES/GENERAL COMPETENCIES The City's work culture encourages passionate, positive and enthusiastic employees who, along with our City Council and City Manager, are strong supporters of our mission: The City of Westminster provides high-quality core services and fosters resilience in order to promote a safe and thriving community. Westminster is a city of beautiful, safe, well-maintained neighborhoods and destinations with a vibrant, diverse economy, rich and resilient environment and a strong sense of community belonging. Our core values are embodied in our SPIRIT (Service – People – Integrity – Respect – Innovation – Teamwork).
This position supports the goals of the City Manager’s Office, which supports and is responsive to the citizens, City Council and overall city organization. Through leadership by example, CMO progressively manages the city organization, where customer service and empowerment are governing principles, and effectively communicates with internal and external audiences. CMO is the ambassador of the city and strives to be the best at what they do.
Every Employee Is Accountable To
Demonstrate a high level of customer service; encourage others to focus on the customer; foster an environment where customer service is a priority
Communicate with customers to ensure that, where possible, they are satisfied, and that their needs are being addressed; solicit and evaluate customer feedback
Act as an ambassador by understanding and fostering the organization's mission and vision
Exhibit pride in self, the department, the city, and the community; conduct self in a professional manner
Demonstrate integrity and build trust through credibility, reliability, commitment, loyalty, and ethical behavior
Address difficult or contentious issues in a constructive manner
Support/promote change; demonstrate flexibility, and take calculated risks when appropriate
Participate in personal growth opportunities, and attend trainings designed to enhance capacity to bring new skills and ideas to the job and the organization
Work to continuously improve the efficiency and effectiveness of the service or product being delivered
Demonstrate support for team efforts by accepting new roles and responsibilities, and helping others achieve objectives
Value diversity; demonstrate an awareness of differences; demonstrate sensitivity, and adapt behaviors and communication to accommodate these differences
GENERAL COMPETENCIES
Citywide
Establish effective interpersonal relationships through honest, open communication and follow-through on commitments
Recognize personal strengths and weaknesses, and target areas for personal self-development
Demonstrate initiative in performing job tasks
Exhibit problem-solving skills leading to sound judgment and quality decisions
Achieve goals, and handle assigned workload and new assignments effectively; demonstrate an ability to work independently
Communicate effectively with individuals and groups using clear and concise verbal and written communications
Demonstrate accountability for work, and take ownership in job performance
Demonstrate concern for the accuracy and quality of work; take steps to correct mistakes and improve the overall product
Job Specific – Every employee in this position must be able to:
Provide strategic counsel and execution support on executive communications, including structuring key messages, preparing briefings, and tailoring content for diverse internal and external audiences
Translate complex policy and technical information into clear, compelling narratives, slide presentations, speeches, and talking points for senior leaders
Design, coordinate, and deliver internal communication campaigns that increase awareness, connection, and engagement among employees across departments and locations
Understand services provided by the City in order to incorporate key concepts into executive remarks, presentations, and digital content for a variety of audiences
Display outstanding organizational, project, and time management skills to manage multiple executive and internal communication priorities and deadlines
Exercise discretion and sound independent judgment
Work independently with minimal supervision while working collaboratively and cross-functionally with subject matter experts and other City staff to achieve the City’s goals
Manage multiple priorities; deal with ambiguity and effectively cope with change in work plans and priorities
Demonstrate agility to anticipate potential outcomes and consequences related to communications issues
Understand services provided by the City in order to incorporate key concepts into digital media for a variety of internal and external audiences
Display outstanding organizational, project and time management skills, including meeting multiple deadlines
Collaborative team player
Establish and maintain cooperative working relationships with media, City staff, general public, City officials, and others
Build strong, positive relationships with teams as both a member and a leader
Provide objective feedback and counsel on communication strategy
Works well under stress from demanding deadlines, public contact, and complete projects within time constraints; perform multiple, concurrent tasks and make quick decisions
Assemble, organize, and present in oral or written form statistical, financial, and factual information for a variety of audiences
Demonstrate a strong working knowledge of Microsoft Office including Excel, Outlook, PowerPoint, and Word
Leadership – Every employee in this position is accountable to:
Foster a participatory organizational climate that is open, positive, reinforcing, and supportive
Encourage employees to be accountable for their work and take ownership in what they do
Demonstrate leadership and courage by making or supporting decisions that reflect the organizational mission and goals even when the decision may be unpopular to some
Demonstrate collaboration and conflict resolution skills with other departments and employees
Job Specific Functions Essential Job Functions, Duties, Responsibilities, and Tasks
Executive and Organizational Communications:
Draft, edit, and refine executive-level communications, including talking points, presentations, and briefing materials for the City Manager, senior leaders, and City Council
Develop and implement citywide internal communication efforts that build a sense of community and shared purpose, including intranet content, all-staff emails, leadership messages, and internal campaigns tied to organizational priorities
Create briefing materials and communication toolkits to support leaders in cascading key messages to their teams
Collaborate with content contributors from all City departments to provide timely, accurate, and engaging information for staff and residents
Act as a liaison with City departments and divisions to support their executive and internal communication needs and ensure alignment with citywide messaging
Develop and implement citywide internal and external communication efforts, including: intranet, website, briefing materials for senior leaders, social media posts, email newsletters, and print publications
Support website editing, page building, and marketing through multiple online platforms including Civic Plus and Word Press
Public Engagement:
Plan and execute internal engagement communications that highlight employee stories, celebrate successes, and promote participation in organizational initiatives, events, and programs
Support outreach efforts and promotion of City programs, projects, and services through coordinated internal and external messaging
Maintains regular and punctual attendance
Other Duties and Responsibilities
Sit on multi-department task forces
Assist in proofreading publications
Participate as a member of the emergency communication response team
Incumbent is accountable for all duties of this job, and other projects and responsibilities may be added at the City’s discretion.
Position Requirements/Working Conditions/Pre-employment Requirements Education, Experience, Skills, Formal Training, Licenses, and Certifications
Required
Bachelor’s Degree in communications, journalism, political science, English, or marketing
Three (3) to five (5) years of relevant experience in marketing, communications, issue advocacy or public relations, talking points, and briefing materials for senior leaders
Excellent writing and editing skills with demonstrated ability to translate technical writing or policy documents into accessible materials for staff and residents
Possession of a valid driver’s license and maintenance of a safe driving record
Preferred
Background or experience in government or public-sector organizations
Experience designing and executing internal communication campaigns that increase employee engagement and organizational alignment
Demonstrated digital content creation and proficiency in Microsoft PowerPoint and Adobe Creative Suite, or other similar tools
Experience with multilingual communication best practices
Demonstrated digital content creation and proficiency in Adobe Creative Suite, or other similar tools
Experience with strategic communications and/or community outreach
Experience in photography, videography or video editing
Any equivalent combination of education, training, and experience, which would provide the required knowledge and skills, may be considered.
Physical Requirements
Work is sedentary in nature and requires sufficient physical stamina and strength for:
Constant sitting to perform daily tasks; occasional walking through a multilevel facility to retrieve information; frequent standing, sometimes for extended periods
Frequent squatting, reaching above shoulder, and twisting to file documents and lift supplies and material; occasional bending, kneeling, climbing, balancing, and reaching below shoulder to store documents, material, and supplies
Constant light grasp, fine manipulation, and handling to perform daily duties; occasional firm grasp to safely use equipment
Frequent lifting, carrying, and pushing and/or pulling of up to ten (10) pounds to move material and supplies; occasional lifting and pushing and/or pulling of up to 25 pounds with dollies and carts
WORKING CONDITIONS
Work is constantly performed indoors. This is primarily sedentary office work. Must demonstrate the ability to meet the physical demands of the job, including the ability to retrieve information from various locations in the office when needed. Exposure to periods of high activity and stress under demanding conditions. The position requires a great deal of communication with City employees, the public, and outside agencies.
Required Materials And Equipment
Operates general office equipment including telephones, calculators, personal computers, copy machines, printers, digital cameras/video recorders, and associated graphics/video software systems.
Pre-employment Requirements
Background checks will include employment references and criminal history, and when applicable, credit check, driver license record, and education verification
Drug screen
Must be legally entitled to work in the United States
The City of Westminster, Colorado, is a drug free workplace and an Equal Opportunity Employer that values diversity and aims to have its workforce reflect the community.
Benefits
Health and Dental
Flexible Spending
Pension/Retirement Plans
Term Life Insurance
Long-term Disability
Survivor Benefits
Wellness Program
Leave program that provides for vacation, holidays, sick leave, major illness, on the job injury, and administrative reasons
Career Development Program
Tuition Reimbursement Program
For a more detailed overview of our Exempt and Administrative Officer benefit package: Benefit Package. The City of Westminster does not participate in the Social Security system. In lieu of Social Security contributions, the city contributes to a 401(a) defined contribution plan on your behalf.
401(a) Contribution Rates
Employee Mandatory Contribution: 11.5% of your base pay. Contributions are pre-tax and fully vested. Employer Contribution: 12% of your base pay.
Employer Contribution Vesting Schedule
Less than 3 years - 0%
3 to 4 years - 60%
4 to 5 years - 80%
Over 5 years - 100%
For employees age 55 and older, the employer contributions are 100% vested
The City of Westminster provides employees with innovative and practical ways to improve their commute through two key features, EcoPass and Commute Benefits powered by Commutrics. EcoPass provides unlimited trips on RTD's core transit services and Commute Rewards allows you to record your trips and get rewards based on your commute mode.
Application Questions
Do you have a Bachelor's degree from an accredited four (4)-year college or university with an emphasis in communications, journalism, marketing, public relations or a related field?
Yes No
Do you have at least three (3) years of experience with community engagement, communications, journalism, marketing, public relations, issue advocacy, or public outreach?
Yes No
Please describe your experience writing, editing, and translating technical or policy documents into accessible communications materials for an audience. How many years of experience do you have? What was your specific role? How did you determine success? If you have no experience, please answer with N/A.
Have you edited publications according to AP style?
Yes No
Please describe your specific experience supporting an internal communication function within an organization. If none, please respond with N/A.
Please describe your specific experience overseeing website content. If none, please respond with N/A.
Please describe your specific experience in developing presentations and executive communications. If none, please respond with N/A.
In order to be considered for this position, all candidates must attach a cover letter and resume (maximum of two pages for each document) to the online application at the time of submittal. Have you attached your cover letter and resume to your online application?
Yes No Required Question
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