Senior CX Endpoint & Automation Specialist

An academic institution in Warrensburg, Missouri, seeks a Customer Experience Specialist II to provide expert technical support and lead endpoint management efforts. This role requires advanced problem-solving skills and the ability to mentor others. The Specialist will develop automation scripts, manage technology projects, and improve operational efficiency while ensuring compliance with UCM's standards. Ideal candidates should possess a Bachelor’s degree in a relevant field and have extensive experience in technical support environments. #J-18808-Ljbffr