Job Summary
FreeWheel is seeking a highly motivated and detail-oriented Account Manager to join our Supply team. This role focuses on working with premium publisher partners to manage and optimize relationships within FreeWheel’s supply products, ensuring seamless utilization of our systems and efficient execution of programmatic and IO-based deals. The ideal candidate will have a strong understanding of the digital advertising ecosystem, excellent communication skills, and the ability to analyze and interpret data to make strategic decisions.
Core Responsibilities
Act as a trusted expert in clients’ business objectives for FreeWheel’s supply products, partnering with premium publisher partners to ensure optimal utilization and understanding of our systems.
Own the execution of strategies pitched and closed by the Supply Strategic Relationship Owner.
Proactively and reactively troubleshoot issues with deal delivery and performance across programmatic and IO-based deals.
Focus on tactical strategies to improve setup and performance of programmatic deals, reducing the time from deal execution to transaction.
Monitor live and upcoming deals to ensure smooth execution and act as a first line of defense against technical issues.
Function as a programmatic subject matter expert for internal teams, Supply Account Management, and external publishers.
Centralize performance feedback, document replicable solutions, and support cross-functional teams with best practices.
Provide weekly insights into supply performance to premium publisher partners, identifying trends and potential opportunities for additional yield.
Maintain the continued trust and confidence in FreeWheel’s supply products by delivering white-glove service.
Contribute to strategic account team meetings, promoting visibility and knowledge-sharing within the organization.
Collaborate with Product, Product Commercialization, and Supply Operations to support process rollouts and knowledge transfer.
Attend weekly account calls and lead office hours, providing training and support to publisher partners as needed.
Ensure compliance with internal workflows and operational benchmarks while mentoring junior team members.
Act as a backup for the Strategic Relationship Owner during absences or peak workloads.
Consistently exercise independent judgment and discretion in matters of significance.
Demonstrate regular, consistent, and punctual attendance.
Perform other duties and responsibilities as assigned.
Preferred Qualifications
Bachelor’s degree in Business, Marketing, Communications, or a related field.
2+ years of experience in digital advertising, programmatic media, or a related industry.
Strong understanding of supply-side platforms (SSPs), ad serving technologies, and the programmatic advertising landscape.
Excellent analytical skills with the ability to interpret data and make informed decisions.
Exceptional communication and relationship management skills.
Proficiency in Microsoft Excel, Google Analytics, and other relevant analytical tools.
Ability to multitask, work independently, and thrive in a fast-paced environment.
Experience in troubleshooting and optimizing programmatic campaigns is a plus.
Education Bachelor’s Degree. While possessing the stated degree is preferred, we also may consider applicants who hold some combination of coursework and experience, or who have extensive related professional experience.
Compensation Primary Location Pay Range: $84,835.76 – $127,253.64. Base pay is one part of the Total Rewards that we provide to compensate and recognize employees for their work. Targeted Commission: $36,429.00. Our sales compensation programs offer the potential for significant upside above targeted earnings for those who overachieve their sales targets.
Equal Opportunity Statement Comcast is an equal opportunity workplace. We will consider all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, genetic information, or any other basis protected by applicable law.
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Core Responsibilities
Act as a trusted expert in clients’ business objectives for FreeWheel’s supply products, partnering with premium publisher partners to ensure optimal utilization and understanding of our systems.
Own the execution of strategies pitched and closed by the Supply Strategic Relationship Owner.
Proactively and reactively troubleshoot issues with deal delivery and performance across programmatic and IO-based deals.
Focus on tactical strategies to improve setup and performance of programmatic deals, reducing the time from deal execution to transaction.
Monitor live and upcoming deals to ensure smooth execution and act as a first line of defense against technical issues.
Function as a programmatic subject matter expert for internal teams, Supply Account Management, and external publishers.
Centralize performance feedback, document replicable solutions, and support cross-functional teams with best practices.
Provide weekly insights into supply performance to premium publisher partners, identifying trends and potential opportunities for additional yield.
Maintain the continued trust and confidence in FreeWheel’s supply products by delivering white-glove service.
Contribute to strategic account team meetings, promoting visibility and knowledge-sharing within the organization.
Collaborate with Product, Product Commercialization, and Supply Operations to support process rollouts and knowledge transfer.
Attend weekly account calls and lead office hours, providing training and support to publisher partners as needed.
Ensure compliance with internal workflows and operational benchmarks while mentoring junior team members.
Act as a backup for the Strategic Relationship Owner during absences or peak workloads.
Consistently exercise independent judgment and discretion in matters of significance.
Demonstrate regular, consistent, and punctual attendance.
Perform other duties and responsibilities as assigned.
Preferred Qualifications
Bachelor’s degree in Business, Marketing, Communications, or a related field.
2+ years of experience in digital advertising, programmatic media, or a related industry.
Strong understanding of supply-side platforms (SSPs), ad serving technologies, and the programmatic advertising landscape.
Excellent analytical skills with the ability to interpret data and make informed decisions.
Exceptional communication and relationship management skills.
Proficiency in Microsoft Excel, Google Analytics, and other relevant analytical tools.
Ability to multitask, work independently, and thrive in a fast-paced environment.
Experience in troubleshooting and optimizing programmatic campaigns is a plus.
Education Bachelor’s Degree. While possessing the stated degree is preferred, we also may consider applicants who hold some combination of coursework and experience, or who have extensive related professional experience.
Compensation Primary Location Pay Range: $84,835.76 – $127,253.64. Base pay is one part of the Total Rewards that we provide to compensate and recognize employees for their work. Targeted Commission: $36,429.00. Our sales compensation programs offer the potential for significant upside above targeted earnings for those who overachieve their sales targets.
Equal Opportunity Statement Comcast is an equal opportunity workplace. We will consider all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, genetic information, or any other basis protected by applicable law.
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